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Job Post Details

Personal Assistant to: Director of Strategy & Director of Innovation - job post

University College London Hospitals NHS Foundation Trust
3.6 out of 5 stars
London NW1 2PG
£38,488 - £46,852 a year - Full-time
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Job details

Pay

  • £38,488 - £46,852 a year

Job type

  • Full-time

Location

London NW1 2PG

Full job description

Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full-time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Board level Director and a Corporate Director in a fast-paced environment. You’ll need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion. In return, you’ll be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance. If you thrive on variety, responsibility, and making things run smoothly behind the scenes, we’d love to hear from you.

As Personal Assistant to the Director of Strategy and the Director of Innovation, you will play a key role in ensuring the smooth and effective running of their work. You will manage complex diaries and inboxes, coordinate meetings and projects, and act as a professional first point of contact for a wide range of stakeholders. The role requires strong judgement, discretion, and communication skills, along with the ability to juggle competing priorities and keep work moving across a diverse portfolio. You will need to work confidently on your own initiative, anticipate requirements, and handle sensitive information with care. If you enjoy a fast paced environment and take pride in keeping things running efficiently behind the scenes, this role offers variety, challenge, and a central position within the organisation.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This is an opportunity to join Trust Headquarters as Personal Assistant to the Director of Strategy and the Director of Innovation. The postholder will provide high-quality administrative and personal assistant support, enabling senior leaders to operate effectively and maintain strategic oversight across the organisation.

Key responsibilities include managing complex diaries and inboxes, coordinating meetings and delegated projects, and acting as a trusted first point of contact for senior internal and external stakeholders. The role requires excellent judgement, discretion, and communication skills, with the ability to prioritise competing demands and maintain momentum across a varied portfolio.

The postholder will handle confidential matters with professionalism, liaise with national and local bodies including the Department of Health and NHS England, and support the smooth running of Trust HQ. They will contribute to project delivery, governance support, and cross-cover planning, ensuring continuity of service during periods of absence.

Additional duties include preparing agendas and minutes for meetings, managing travel arrangements, supporting recruitment and induction processes, and maintaining accurate records and databases. The role also involves supporting staff experience initiatives, coordinating events, and acting as a local lead for fire safety and environmental matters.

This is a varied and visible role at the heart of the organisation, ideal for someone who thrives in a fast-paced, high-trust environment and enjoys making things run smoothly behind the scenes.

Come and be a part of the best NHS trust in England to work for, according to our staff*

  • UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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