Medical Secretary General Practice jobs

Are you a highly motivated and organised individual with excellent communication, administrative and customer service skills? Do you have experience in a medical office setting? If so, we are looking for you!

Jacobs Clinic is a private ADHD and addiction clinic based in Salford providing services both privately and on behalf of the NHS. We are looking for a medical administrator to join our team. The ideal candidate will be able to work independently and as part of a team. They will be self-employed and will work from home and also at our Clinic in Bolton Road, Salford. The candidate must be able to maintain confidentiality and work in a fast-paced environment. The medical administrator plays a key role in ensuring that patients receive excellent customer service. We pride ourselves on being understanding, caring, effective and our team is passionate about helping our patients every step of the way.

The responsibilities of the medical administrator role include:

· Answering telephone calls and providing information to patients and staff

· Scheduling appointments and managing patient calendars

· Maintaining patient electronic records and filing systems

· Typing/editing clinical letters generated by clinicians and ensuring timely transmission to patients and GPs (no audio-typing will be required)

· Generating pre-appointment forms for patients and ensure return receipt prior to the appointment with the consultant.

· Processing prescriptions generated by consultants and ensure timely delivery.

· Responding to all email enquiries including those from patients (both NHS and private).

· Generating invoices for private patients and ensure payment in advance of their booked appointment.

- Assisting with logging patient referrals and sending patient registration forms

· Liaising with patients, pharmacies and GPs

- Attending meetings as required

· To be aware of and operate within NHS and legal requirements to maintain patient and data confidentiality.

· Maintaining confidentiality of patient records

Qualifications:

· GCSE Maths and English (C or above)

Experience:

· Experience of administrative duties

· Experience of working in a health care setting as a medical administrator/secretary or receptionist.

Skills:

· Excellent written and verbal communication skills

· Clear and polite telephone manner

· Good IT and keyboard skills with good working knowledge of email and Microsoft Word.

· Excellent time management (Planning and Organising)

· Ability to work independently and as part of a team

· Strong attention to detail and ability to maintain confidentiality

· Ability to follow policy and procedure

Personal Qualities:

· Polite and confident

· Flexible and cooperative

· Forward thinker and motivated

· Sensitive and empathetic in distressing situations

· Ability to work under pressure

· Personable and friendly with the ability to work within a diverse team

· Ability to be flexible and to vary working hours from time to time with advance notice

Work Environment:

· Hybrid remote/clinic work environment

· To work11am - 7pm, Tuesday - Friday and 9am - 1pm Saturday (Job Share may be considered)

Benefits:

· Competitive pay as self-employed - £14.00 - £16.00 per hour dependent upon experience

· Hybrid working

Chance to make a positive impact on the health and well-being of patients

Job Types: Full-time, Part-time, Permanent, Freelance

Pay: £14.00-£16.00 per hour

Benefits:

• Work from home

Education:

• GCSE or equivalent (required)

Experience:

• administrative/secretarial experience in a medical setting: 1 year (preferred)

Work Location: Hybrid remote in Salford M6 7HL