Medical Secretary Medical jobs in Edinburgh

Looking for a rewarding role where you can make a real difference — we’re looking for a new Patient Care Advisor to join our friendly, hardworking, bubbly and inclusive team!

A little bit about us

Springwell Medical Centre is a large, modern Edinburgh city-centre GP practice caring for over 11,400 patients in Gorgie and the surrounding areas. We are an independent GP practice with a large multidisciplinary clinical team and a dedicated administrative team comprising of Patient Care Advisors, Senior Patient Care Advisor, Clinical Administrators, Record Summariser, Assistant Practice Manager and Practice Manager.

We use a range of systems and applications, including Outlook, Vision, Docman, Excel and Word, alongside other practice software. Training will be provided for all packages but computer literacy is expected.

At Springwell Medical Centre, we believe that looking after our patients starts with looking after our people.

For more information on the Practice and our team, please visit our website, www.springwellmedical.org.uk.

Why choose Springwell?

We know that a great workplace is about more than just a job title. Here’s what you can look forward to:

• A four-day working week – enjoy a regular Tuesday off!
• 30 days of annual leave, plus eight public holidays, both pro rata.
• Comprehensive training and ongoing support – no previous GP practice experience required!
• A varied and rewarding role where every day brings something different.
• A little fun, team building along the way!
• Social activity contributions from Partners
• Regular staff welfare checks and protected learning time.
• Opportunity to join the NHS Pension Scheme.
• Free on-site parking and excellent public transport links.
• Uniform provided and access to Blue Light Card discounts.

We want our team to feel valued, supported and able to do their best work — because happy, supported staff make a real difference to patient care.

Your working pattern - 20 hours per week (potentially up to 30 hours)

• Monday: 1 pm – 6 pm
• Wednesday: 1 pm – 6 pm
• Thursday: 1 pm – 6 pm
• Friday: 1 pm – 6 pm

This vacancy is for 20 hours per week but for the right candidate we could stretch this by a maximum of 10 hours up to 30 hours per week. Please note the days required and the 6pm finish is non negotiable.

Interviews will be held on 26th and 27th November with a flexible start date.

Who are we looking for?

We’re looking for someone who is friendly, approachable and calm under pressure, with a genuine commitment to helping others.

You’ll be a great fit if you:

• Enjoy working with people and communicating with kindness and compassion.
• Have an excellent telephone manner and clear communication skills.
• Are confident using computers and willing to learn new systems.
• Can work independently while also being a supportive team player.
• Are organised, adaptable and comfortable working in a busy environment.
• Understand the importance of confidentiality, professionalism and patient care.

Ready to join us?

To apply, please email Assistant Practice Manager Kylie Lawrie at kylie.lawrie@nhs.scot expressing your interest. Kylie will then email you the application form to complete, along with the Job Description. Please ensure you have read the job description before applying. We welcome informal visits or if you have any questions about this vacancy, please do not hesitate to contact Kylie.

Please note: We are unable to accept CVs. Where we appreciate the use of AI, please ensure your application is in your own words.

Come and be part of a team that cares — for our patients, our community and each other.

We look forward to hearing from you!

Pay: From £13.50 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Company pension
• Employee discount
• Free flu jabs
• Free parking
• On-site parking

Work Location: In person