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Medical Receptionist
Wilberforce Surgery
Kingston upon Hull HU1 3SA
£12.71 an hour
Fixed term contract, Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£12.71 an hour

Job type

Fixed term contract
Part-time

Full job description

Job Overview

Join our small but dynamic healthcare team as a Medical Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients and visitors, managing appointments, handling administrative tasks, prescriptions, and ensuring smooth clinic operations. Your proactive approach and excellent communication skills will help create an organized, efficient environment that supports both patient care and staff collaboration.

Duties

  • Greet patients and visitors warmly, creating a friendly and professional atmosphere
  • Schedule, confirm, and reschedule patient appointments with precision and care
  • Manage incoming calls, direct inquiries, and provide accurate information about services
  • Maintain accurate patient records, update personal information, and process documentation
  • Small handling of billing, taking payments for letter requests
  • Coordinate with medical staff to ensure timely flow of patient information and appointment flow
  • Keep the reception area organized, stocked with necessary supplies, and welcoming at all times
  • Prescriptions - taking orders and issuing repeats

Experience

  • Prior Medical Receptionist experience or administrative experience is highly valued to ensure smooth daily operations
  • Strong organizational skills with attention to detail in managing schedules and records
  • Excellent verbal and written communication abilities to interact confidently with patients and team members
  • Ability to multitask effectively in a fast-paced healthcare environment
  • Proficiency in office software such as scheduling systems, electronic records SystmOne experience preferred

This role offers an exciting opportunity to be a key part of a compassionate healthcare team dedicated to delivering exceptional patient service. We seek motivated individuals eager to contribute their organizational talents in a lively setting that values proactive problem-solving and clear communication.

Pay: £12.71 per hour

Work Location: In person

Pay: £12.71 per hour

Expected hours: 16.0 per week

Work Location: In person

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