Medical Secretary jobs in Bath

Dental Receptionist – Maternity Cover (12-Month Fixed-Term Contract)

Lyndhurst Dental Practice – Bath, Somerset

Location: 16A Upper Oldfield Park, Bath, BA2 3JZ

Job Type: Fixed-term contract (12 months – maternity cover)

Working Days: Monday, Tuesday, Wednesday and Friday (4 days per week)

Start Date: 18th January 2027

Salary: Competitive – to be discussed depending on experience

About the Role

An exciting opportunity has become available for a friendly, enthusiastic and motivated Dental Receptionist to join our welcoming team at Lyndhurst Dental Practice in Bath.

We are looking for an organised, professional and patient-focused individual to join us on a 12-month fixed-term contract to provide maternity cover, starting on 18th January 2027.

The successful candidate will play an important role in ensuring the smooth day-to-day running of our busy dental practice, providing excellent customer service and creating a warm, welcoming environment for our patients.

Previous dental reception experience is highly desirable, although candidates with strong reception and customer service experience will also be considered.

What We Offer

At Lyndhurst Dental Practice, we pride ourselves on providing a friendly and supportive working environment where every team member is valued.

Our benefits include:

• Competitive salary, dependent on experience.
• Company pension scheme.
• Mintago membership – employee discount and benefits scheme.
• An extra day off for your birthday.
• Support from a friendly, experienced and well-established team.
• Annual cost-of-living salary review.
• Employee of the Month rewards.
• Team social events, including summer and Christmas parties.

Key Responsibilities

• Welcoming patients and providing a friendly, professional first impression.
• Answering telephone calls, responding to enquiries and managing appointment bookings.
• Maintaining accurate and up-to-date patient records.
• Proactively managing appointment diaries, filling available appointments and minimising diary gaps.
• Contacting patients to arrange outstanding recalls and treatment appointments.
• Following up on outstanding treatment plans and patient accounts where required.
• Supporting the Practice Manager and clinical team to ensure the efficient running of the practice.
• Informing patients about available dental treatments, services and offers.
• Processing payments and accurately handling financial transactions.
• Maintaining patient confidentiality and handling sensitive information in accordance with GDPR and practice policies.
• Providing general administrative support as required.

Experience and Skills

We are looking for someone who is positive, approachable and enjoys working as part of a supportive team.

The ideal candidate will have:

• Previous dental reception experience (preferred but not essential).
• Excellent customer service and communication skills.
• A friendly, professional and confident telephone manner.
• Strong organisational skills and excellent attention to detail.
• The ability to multitask and remain calm in a busy practice environment.
• A proactive attitude and willingness to take initiative.
• Confidence in handling payments and maintaining accurate financial records.
• Good computer skills, including Microsoft Office.
• Experience using SOE Exact dental software (desirable but not essential).
• A professional appearance and a positive, enthusiastic approach.
• The ability to work both independently and as part of a team.

Applicants must have the legal right to work in the UK.

If you are a friendly, organised and enthusiastic individual who enjoys delivering excellent patient care, we would love to hear from you!

Apply today to join the team at Lyndhurst Dental Practice.

IND001

Benefits:

• Additional leave
• Company events
• Company pension
• Store discount

Ability to commute/relocate:

• Bath BA2 3JZ: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental practice: 1 year (preferred)

Work Location: In person