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Medical Secretary jobs in Bristol BS34

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    • 25 days annual leave plus bank holidays*.
    • Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.
    • As one of the first points of contact for patients, you will help ensure they receive the right care, from the right clinician, at the right time, while…
    • View all Fallodon Way Medical Centre jobs - Bristol jobs - Health Navigator jobs in Bristol
    • Salary Search: Health Navigator & Practice Administrator salaries in Bristol
    • The purpose of this role is to provide a front of house reception service at Brisdoc’s treatment centres and promote high standards of patient experience.
    • ⌚ Hours: 37.5 hours per week, including the occasional Saturday (with a day off in lieu during the week).
    • Be the person who makes someone feel welcome.
    • This is to support the delivery of the service and may be on a temporary or permanent basis.
    • The post holder will be responsible for ensuring all protocols are…
    • This is a friendly organisation, committed to outstanding customer service and exceptional patient care.
    • Continuous training and development programme.
    • £13.00 – £15.00 per hour (dependent on experience).
    • We are seeking a highly organised, professional, and personable Front of House / Patient Concierge to join…
    • You will work collaboratively with GPs and other clinical & non-clinical staff in managing the integrated care system at BVM.
    • We're looking for a polite, well‑spoken Patient Administrator to be the first point of contact when patients arrive at the practice.
    • Previous administrative experience in a healthcare or medical environment is highly preferred.
    • In this energetic and fast-paced position, you will serve as the…
    • In this varied and rewarding role, you’ll help ensure the smooth running of our service by coordinating appointments, maintaining accurate records, supporting…
    • In this role, you will play a key part in the day to day running of endoscopy appointments including managing patient queries, general queries and booking…
    • You will need to have a good attention to detail, and be able to negotiate with clinicians and patients to ensure that patients receive their treatment within…
    • The post holder will provide essential administrative support for the day-to-day management of maternity rosters and elective caesarean section (ELCS) pathways.
    • The postholder will work closely with the Skull Base Neurosurgery team to provide comprehensive administrative support to the Neurosurgery service.

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Patient Co-ordinator
Whiteladies Medical Group
Bristol BS8 2PU
£13.06 - £13.89 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13.06 - £13.89 an hour

Job type

Permanent
Full-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Annual leave
Free parking
Company pension
Cycle to work scheme
On-site parking

Full job description

Salary: £13.06-£13.89 per hour Subject to experience

37.5 hours per week

25 days annual leave plus bank holidays

NHS Pension

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team. Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.

To support our staff who run/cycle to work we have a shower and secure bike storage.

Sustainability focused practice

Member of the highly functional Healthwest PCN

About Us

High-performing 16000 patient practice in the popular Clifton area of Bristol

  • 12 GPs (6 partners, 6 salaried)
  • Training practice with 3 established trainers, 2 training programme directors, one LMC member and a ICB Clinical Lead
  • Awarded the 2021 Academy GP practice prize by University of Bristol for undergraduate teaching
  • Involvement in clinical research

Full-time (37.5 hrs per week) Monday to Friday (Early - 8am-4pm /Late 10.30am-6.30pm rota)

Full induction programme - training buddy - full training given

Annual in-house appraisals

Cycle to work scheme

On-site parking

Air-conditioned offices

Job Summary:

You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face) to all of WMG patients and visitors to the practice.

Main Responsibilities:

  • Assist the Patient Services Manager with monitoring and ensuring daily tasks are completed/up to date
  • Provide support and assistance to colleagues, Patient Services Manager and Operations Manager whenever appropriate
  • Provide assistance with mentoring new and existing colleagues and becoming a ‘buddy’ when appropriate
  • Actively promote and encourage excellent customer service within the team

Main roles:

  • Telephone Support – answer and deal with patient calls
  • Administration - document management, workflow, scanning, referrals,
  • Data entry of registrations, amendments and deductions
  • Deal knowledgeably and competently with urgent calls from patients and/or colleagues
  • IT – EMIS, Sentiers (Patient Triage System), EMIS workflow, Tasks, GP TeamNet, NHS Mail, Pharmacy referrals
  • Front Desk (rota system). Greeting patients and consulting with members of the practice team. Handling patient queries and assisting colleagues as and when appropriate
  • Unlocking and securing the building both in the morning and evening

Job Types: Full-time, Permanent

Pay: £13.06-£13.89 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • On-site parking

Application question(s):

  • Please provide a covering letter detailing what relevant skills and experience you can bring to this role.

Experience:

  • Customer service: 2 years (required)
  • Administrative: 2 years (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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