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Medical Secretary jobs in Bristol BS35

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    • 25 days annual leave plus bank holidays*.
    • Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.
    • Complete private medical work within agreed timescales, including generating invoices and maintaining accurate records.
    • Pay: £15.08 per hour.
    • This is a varied role which combines elements of healthcare administration, patient support, business administration, project coordination and operational…
    • The successful candidate will provide administrative and medical secretarial support to a portfolio of private consultants and their patients.
    • Working as part of a team the post-holder will assist and direct patients in accessing the appropriate service or healthcare professional in a courteous,…
    • Data inputting onto electronic medical records.
    • You will be trained to navigate patients to receive the right care at the right time, by the right clinician.
    • You will also be someone who can successfully understand how to efficiently prioritise and process administrative tasks (eg processing online patient and third…
    • Process and coordinate a wide range of private medical services, including medical reports, certificates, insurance documentation, medical examinations, fitness…
    • The role will also support maintaining established relationships with consultants, medical insurers, referrers and other stakeholder to support the sustainable…
    • The palliative care administration assistant is a key member of the palliative care team, whose main role is to support the teams’ specialist nurses and medical…
    • We are looking to recruit 2x part time or 1 full time clinic coordinator.
    • The post holder will have responsibility for coordinating a comprehensive and…
    • The post holder deals with patients, relatives, and healthcare professionals on the phone, and occasionally face to face, applicants must have excellent…
    • Previous experience of being an initial point of contact for patients.
    • The ability to communicate effectively both via telephone and in person.
    • Summarising and accurately coding patient medical records onto the clinical system.
    • An understanding of medical terminology and clinical coding principles would…
    • You’ll be responsible for booking and rescheduling a wide range of outpatient appointments, supporting callers with their queries, and carrying out essential…

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Job Post Details

Patient Co-ordinator - job post

Whiteladies Medical Group
Bristol BS8 2PU
£12.74 - £13.55 an hour - Permanent, Full-time

Job details

Pay

  • £12.74 - £13.55 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Bristol BS8 2PU

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • Cycle to work scheme
  • On-site parking

Full job description

Salary: £12.74-£13.55 per hour Subject to experience (£24,905-£26,488) Pay Review Pending

37.5 hours per week

25 days annual leave plus bank holidays

NHS Pension

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team. Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.

To support our staff who run/cycle to work we have a shower and secure bike storage.

Sustainability focused practice

Member of the highly functional Healthwest PCN

About Us

High-performing 16000 patient practice in the popular Clifton area of Bristol

  • 12 GPs (6 partners, 6 salaried)
  • Training practice with 3 established trainers, 2 training programme directors, one LMC member and a ICB Clinical Lead
  • Awarded the 2021 Academy GP practice prize by University of Bristol for undergraduate teaching
  • Involvement in clinical research

Full-time (37.5 hrs per week) Monday to Friday (Early - 8am-4pm /Late 10.30am-6.30pm rota)

Full induction programme - training buddy - full training given

Annual in-house appraisals

Cycle to work scheme

On-site parking

Air-conditioned offices

Job Summary:

You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face) to all of WMG patients and visitors to the practice.

Main Responsibilities:

  • Assist the Patient Services Manager with monitoring and ensuring daily tasks are completed/up to date
  • Provide support and assistance to colleagues, Patient Services Manager and Operations Manager whenever appropriate
  • Provide assistance with mentoring new and existing colleagues and becoming a ‘buddy’ when appropriate
  • Actively promote and encourage excellent customer service within the team

Main roles:

  • Telephone Support – answer and deal with patient calls
  • Administration - document management, workflow, scanning, referrals,
  • Data entry of registrations, amendments and deductions
  • Deal knowledgeably and competently with urgent calls from patients and/or colleagues
  • IT – EMIS, Sentiers (Patient Triage System), EMIS workflow, Tasks, GP TeamNet, NHS Mail, Pharmacy referrals
  • Front Desk (rota system). Greeting patients and consulting with members of the practice team. Handling patient queries and assisting colleagues as and when appropriate
  • Unlocking and securing the building both in the morning and evening

Job Types: Full-time, Permanent

Pay: £12.74-£13.55 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • On-site parking

Application question(s):

  • Please provide a covering letter detailing what relevant skills and experience you can bring to this role.

Experience:

  • Customer service: 2 years (required)
  • Administrative: 2 years (required)

Work Location: In person

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