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Medical Secretary jobs in Bristol BS4

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    • 25 days annual leave plus bank holidays*.
    • Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.
    • Any other duties as required to maintain optimum workflow within the medical secretarial team.
    • A minimum of 24 hours per week is required, with commitment to…
    • View all Downend Health Group jobs - Bristol jobs - General Assistant jobs in Bristol
    • Salary Search: General Practice Administration Assistant (Patient Assistant Team) salaries in Bristol
    • Any other duties as required to maintain optimum workflow within the medical secretarial team.
    • A minimum of 25 hours per week is required for this position.
    • You will receive, assist and direct patients in accessing the appropriate service or clinician in a courteous, efficient and effective way.
    • As a Medical Receptionist, you will be a first point of contact for our patients and play an important part in ensuring they receive an efficient, professional…
    • So we need someone who is relatively flexible looking for around 12-16 hours a week.
    • The role will be to create rapport with the customer as soon as they walk…
    • Hours: 2 days/16 hours per week, 8:30am – 5:00pm (30-minute unpaid lunch break).
    • Working Pattern: Non-fixed days, typically Wednesday and Thursday, with…
    • The post holder will provide full administration and database support to the Clinical Services Department and the Inpatient Unit.
    • To be flexible and reliable.
    • After training, triage online medical and administrative requests and guide patients on the most appropriate care.
    • Job Types: Part-time, Permanent.
    • This role is central to ensuring patients are booked efficiently, appointments are coordinated accurately, and clinic capacity is used effectively.
    • As one of the first points of contact for patients, you will help ensure they receive the right care, from the right clinician, at the right time, while…
    • The Urology Receptionist is responsible for providing a welcoming and professional front-line service to patients, visitors and healthcare professionals.
    • Working closely with midwives, health visitors, laboratory teams and other healthcare professionals, you will coordinate and monitor the failsafe processes for…
    • Provide a complete medical administrative service including booking in and out appointments, scheduling/rescheduling appointments.
    • You’ll be responsible for booking and rescheduling a wide range of outpatient appointments, supporting callers with their queries, and carrying out essential…

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Patient Co-ordinator
Whiteladies Medical Group
Bristol BS8 2PU
£13.06 - £13.89 an hour
Permanent, Full-time
Apply now

Job details

£13.06 - £13.89 an hour
Annual leave, Free parking, Company pension, Cycle to work scheme, On-site parking
Permanent, Full-time
Monday to Friday
Bristol BS8 2PU

Full job description

Salary: £13.06-£13.89 per hour Subject to experience

37.5 hours per week

25 days annual leave plus bank holidays

NHS Pension

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team. Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.

To support our staff who run/cycle to work we have a shower and secure bike storage.

Sustainability focused practice

Member of the highly functional Healthwest PCN

About Us

High-performing 16000 patient practice in the popular Clifton area of Bristol

  • 12 GPs (6 partners, 6 salaried)
  • Training practice with 3 established trainers, 2 training programme directors, one LMC member and a ICB Clinical Lead
  • Awarded the 2021 Academy GP practice prize by University of Bristol for undergraduate teaching
  • Involvement in clinical research

Full-time (37.5 hrs per week) Monday to Friday (Early - 8am-4pm /Late 10.30am-6.30pm rota)

Full induction programme - training buddy - full training given

Annual in-house appraisals

Cycle to work scheme

On-site parking

Air-conditioned offices

Job Summary:

You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face) to all of WMG patients and visitors to the practice.

Main Responsibilities:

  • Assist the Patient Services Manager with monitoring and ensuring daily tasks are completed/up to date
  • Provide support and assistance to colleagues, Patient Services Manager and Operations Manager whenever appropriate
  • Provide assistance with mentoring new and existing colleagues and becoming a ‘buddy’ when appropriate
  • Actively promote and encourage excellent customer service within the team

Main roles:

  • Telephone Support – answer and deal with patient calls
  • Administration - document management, workflow, scanning, referrals,
  • Data entry of registrations, amendments and deductions
  • Deal knowledgeably and competently with urgent calls from patients and/or colleagues
  • IT – EMIS, Sentiers (Patient Triage System), EMIS workflow, Tasks, GP TeamNet, NHS Mail, Pharmacy referrals
  • Front Desk (rota system). Greeting patients and consulting with members of the practice team. Handling patient queries and assisting colleagues as and when appropriate
  • Unlocking and securing the building both in the morning and evening

Job Types: Full-time, Permanent

Pay: £13.06-£13.89 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • On-site parking

Application question(s):

  • Please provide a covering letter detailing what relevant skills and experience you can bring to this role.

Experience:

  • Customer service: 2 years (required)
  • Administrative: 2 years (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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