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    • Pay:* £13 per hour.
    • This is a varied role involving 3 days working directly in care homes supporting our optician during clinics, with *1 day working from…
    • View all Soulsby Optcians jobs - Cardiff jobs - Optical Assistant jobs in Cardiff
    • Salary Search: Optical Assistant/ Clinic Coordinator salaries in Cardiff
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Job Post Details

Optical Assistant/ Clinic Coordinator - job post

Soulsby Optcians
Cardiff CF23 6EN•Hybrid work
From £13 an hour - Part-time, Full-time

Job details

Pay

  • From £13 an hour

Job type

  • Part-time
  • Full-time

Location

Cardiff CF23 6EN•Hybrid work

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Company pension
  • On-site parking

Full job description

Location: South Wales.
Hours: 4 days per week – 3 days care-home based + 1 day working from home
Pay: £13 per hour
Driving: Essential – business mileage/fuel expenses covered

We are looking for a reliable, organised and friendly Optical Assistant/Admin Assistant to join our growing domiciliary eye-care service.

This is a varied role involving 3 days working directly in care homes supporting our optician during clinics, with 1 day working from home to complete administrative and business development tasks.

Key Responsibilities

Care Home / Clinic Work – 3 Days Per Week

  • Assist the optician during domiciliary eye-care clinics.
  • Help organise patients and ensure clinics run smoothly.
  • Dispense and fit spectacles to patients.
  • Help patients choose suitable frames.
  • Contact next of kin/family members to discuss spectacle options and orders.
  • Assist with spectacle measurements, collections and deliveries.
  • Provide friendly and professional aftercare to patients.
  • Complete relevant NHS paperwork and documentation.
  • Maintain accurate patient and care-home records.
  • Communicate professionally with care-home staff and family members.

Home-Based Administration & Business Development – 1 Day Per Week

  • Finalise any outstanding paperwork and administration from clinics.
  • Process and follow up spectacle orders.
  • Make calls to patients and next of kin where required.
  • Maintain patient and care-home records.
  • Contact existing and potential care homes to develop new relationships.
  • Identify and approach new care homes that may benefit from our service.
  • Liaise with GP practices, local opticians and other healthcare professionals to introduce and promote our service.
  • Follow up potential opportunities.
  • Assist with general administrative tasks to support the running and growth of the business.

About You

We are looking for someone who is:

  • Friendly, approachable and confident speaking to patients, families and healthcare professionals.
  • Highly organised with good attention to detail.
  • Comfortable making telephone calls and communicating with new organisations.
  • Professional and confident when representing the company.
  • Able to work independently and manage their own workload.
  • Comfortable using computers and completing administrative work.
  • Ideally experienced in optics, healthcare, care homes or a similar environment.

A full UK driving licence and access to a vehicle is essential, as the role involves travelling to care homes across Cardiff and surrounding areas. Fuel/business mileage will be covered.

Why Join Us?

This is an excellent opportunity for someone who wants a varied role within a growing healthcare business, combining optical work, patient interaction, administration and business development.

Job Types: Full-time, Part-time

Pay: From £13.00 per hour

Benefits:

  • Company pension
  • Employee discount
  • On-site parking
  • Store discount

Work Location: Hybrid remote in Cardiff CF23 6EN

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