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Medical Secretary jobs in Crowborough

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    • Previous medical secretarial/office experience is highly desirable.
    • This role involves providing exceptional customer service to patients from all over the…
    • Medical data coding – processing clinical documents and ensuring medical data is coded correctly.
    • Secretarial duties – typing referral letters and sending them…
    • Medical administrative / medical PA experience (essential).
    • Depending on the level of experience (experience as a medical secretary is preferred), it may take a…
    • You will be working as an administrator for the Adult Mental Health Service where you will use your skills to support highly skilled and dedicated clinical…
    • Communications with families, carers and other professional organisations.
    • Supporting new starters and rotational medics.
    • Previous experience in a medical reception or healthcare setting would be advantageous, but full training will be provided for the right candidate.
    • Regularly attend refresher and update training for medical emergencies and CPR.
    • Additional day off for your birthday.
    • Annual cost of living wage increase.
    • Previous experience in a clinical or medical office environment is preferred.
    • Experience with administrative tasks such as managing appointments, billing, or…
    • Completing medical notes summarisation as required.
    • Processing workflow (medical communication system).
    • You must have excellent interpersonal skills and have a…
    • Handling and answering enquiries accurately and completely without dispensing advice, breaching patient confidentiality or making medical judgements.
    • You will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
    • The role is varied and sometimes challenging so applicants must be confident in dealing with the public, have excellent attention to detail and be able to work…
    • As the first point of contact for patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day…
    • 6 month FTC Part Time (1 day p/w).
    • This position is a temporary role* intended to last for the duration of our current employee's maternity leave + Training…
    • Previous experience in a dental or medical office setting is preferred.
    • Greet and welcome patients as they arrive at the dental office.

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Job Post Details

Patient Concierge and Excecutive Assistant - job post

Pantheons Clinic
Holtye Road, East Grinstead RH19 3EB
£27,000 - £30,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £27,000 - £30,000 a year

Job type

  • Full-time

Location

Holtye Road, East Grinstead RH19 3EB

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Discounted or free food

Full job description

Overview
We are seeking an extremely motivated and personable Patient Concierge and Executive Assistant to join our friendly team based in East Grinstead and providing premium Plastic Surgery services . This role involves providing exceptional customer service to patients from all over the world, assisting with administrative tasks, and supporting the Practice Executive and other members of the team in their daily responsibilities. The strongest candidate will possess strong organisational skills, a friendly demeanour, previous administrative experience and the desire to offer a first class experience for all patients throughout their surgical journey. This position offers an excellent opportunity to work within a fast-paced highly-acclaimed boutique cosmetic surgery

Key Responsibilities

  • First rate concierge services
  • Assist patients through their patient journey with appointment scheduling, cancellations, and rescheduling
  • Manage patient records and update information accurately within the system
  • Answer phone calls, respond to enquiries, and direct calls appropriately in a timely manner
  • Support Clinic Team with administrative duties such as filing, data entry, and correspondence
  • Coordinate with other hospitals/suppliers for patient bookings to ensure smooth patient flow and communication
  • Oversee stocktaking and maintenance of office equipment
  • Provide general assistance to ensure efficient clinic operations

Requirements

  • Previous medical secretarial/office experience is highly desirable
  • Excellent organisational skills with attention to detail
  • Strong interpersonal and communication skills
  • Ability to handle sensitive information confidentially
  • Friendly, professional demeanour with patient-focussed attitude
  • Proficient in basic computer applications (e.g., MS Office)
  • Ability to work well under pressure in a fast-paced environment
  • Flexibility to adapt to changing priorities and schedules

Pay: £27,000.00-£30,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • Sick pay

Work Location: In person

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