Medical Secretary jobs in Crowborough

Ashdown Medical Group is looking for an enthusiastic, organised and motivated Medical Secretary to join our administrative team on a maternity-cover basis.

This is an excellent opportunity for someone with previous medical secretarial or healthcare administrative experience who enjoys working in a busy environment and takes pride in providing an efficient, professional service.

The successful candidate will primarily be responsible for supporting the GPs with non-NHS/private and fee-generating work, ensuring requests are processed accurately and within appropriate timescales.

The Role

The Medical Secretary will undertake a range of secretarial and administrative duties, including:

• Processing requests for information, including Subject Access Requests (SARs), insurance and solicitor's reports/letters and DVLA forms.
• Processing information, both electronically and in hard copy, onto the practice's clinical system.
• Maintaining accurate records and logs, including recording monies received for private work.
• Establishing and maintaining effective administrative systems to ensure information relating to non-NHS work is accessible, accurate and secure.
• Receiving and making telephone calls, dealing with queries and taking appropriate messages.
• Liaising with GPs, multidisciplinary team members, external agencies and other organisations as required.
• Receiving and dispatching post and maintaining an effective pending system.
• Assisting with the collection of statistics and information when required.
• Working in accordance with practice policies, procedures and confidentiality requirements.

The full duties of the role are outlined within the Job Description.

About You

We are looking for someone who is:

• Experienced in a medical secretarial or administrative role, ideally within a GP practice or healthcare setting.
• Highly organised, with excellent attention to detail.
• Able to prioritise and manage their own workload effectively.
• Confident communicating with patients, healthcare professionals and external organisations.
• Professional, approachable and able to work well as part of a team.
• Comfortable handling confidential and sensitive information.
• IT literate and able to learn and use clinical and administrative systems.
• Reliable, flexible and able to work independently when required.

Experience of working with SystmOne or within general practice would be advantageous, although full consideration will be given to candidates with relevant transferable experience.

About Ashdown Medical Group

Ashdown Medical Group is a busy GP practice serving patients across our two surgeries in Forest Row and Mayfield, East Sussex.

We are committed to providing high-quality patient care and supporting our staff to work effectively as part of a friendly and professional team.

What We Offer

• 25 hours per week, Monday to Friday, 9.30am – 2.30pm.
• Maternity-cover contract for a minimum of 9 months.
• An opportunity to work within an established GP practice team.
• A varied and interesting administrative role.
• Support and training to help you settle into the position.

Please note that this is a maternity-cover position and the successful applicant will be required to commence as soon as possible.

If you are an organised and conscientious Medical Secretary looking for a new opportunity and feel you have the skills and experience we are looking for, we would love to hear from you.

To apply, please submit your CV and a covering letter outlining your relevant experience and why you are interested in the role to gillian.williams6@nhs.net

Expected hours: 25.0 per week

Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay

Work Location: In person