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Medical Secretary jobs in Durham

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    • In this role, you will be responsible for managing Occupational Health cases whilst delivering a professional and welcoming reception service.
    • The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations.
    • To work effectively with the practice team, working with the team ensuring smooth running of the reception area.*.
    • Medical Receptionist: 4 years (required).
    • Bridge and Monkseaton Medical Practice are looking for an experienced medical receptionist to join our friendly team working in a busy reception department.
    • Working in Reception, dealing with patients and visitors to the practice and handling telephone enquiries such as booking patient appointments or working on the…
    • Photocopying of medical records will be undertaken from time to time.
    • Receive, assist and direct patients in accessing the appropriate service or healthcare…
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    • The Administration Scheduler works with our team in delivering the support that’s required to effectively arrange care for our service users.
    • You will be providing volunteers and their placements with an excellent office-based customer service as well as supporting our applicants through the…
    • You will support both the sonographers and reception team, making sure everything runs smoothly and our customers have a great experience.
    • As a Neurodevelopmental Single Point of Access (SPOA) Administrator, you will play a vital role in supporting the patient care pathway by delivering efficient,…
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    • Successful candidate to note in times of service need they will be required to travel to support the CYPS team based at Bensham Hospital, Fontwell Drive,…
    • To complete secretarial duties for medical team such as meeting minutes, diary co-ordination, setting up meetings and dictation typing.
    • Reporting to and working in a direct relationship with the Care Centre Manager the Administrator must effectively organise and manage all administrative matters…
    • You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.
    • The ability to work well under pressure.
    • Hours: Full Time – 40hrs per week.
    • Free Laser Eye Surgery and Intraocular Lens Surgery.
    • Discounted prescription eye wear and sunglasses.

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Job Post Details

ExamWorks UK Limited logo

Occupational Health Administrator - job post

ExamWorks UK Limited
2.7 out of 5 stars
Sunderland
£26,465.40 a year

Job details

Pay

  • £26,465.40 a year

Location

Sunderland

Full job description

Occupational Health Administrator

Sunderland | Office-Based | £26,465.40 per annum

We are seeking a highly organised and customer-focused Occupational Health Administrator to join our team in Sunderland. This is a fully office-based role incorporating both administrative and front-of-house reception duties, ideal for someone who enjoys a varied, people-facing position.

About the Role

In this role, you will be responsible for managing Occupational Health cases whilst delivering a professional and welcoming reception service. You will play a key role in ensuring the smooth day-to-day running of the function and providing an excellent experience for clients and visitors.

Key Responsibilities

  • Managing and progressing Occupational Health cases in line with service level agreements
  • Handling enquiries via telephone, email, post, and face-to-face
  • Providing front desk reception support, including greeting visitors and managing appointments
  • Liaising daily with clients, health professionals, HR teams, and managers
  • Responding to internal and external queries in a timely and professional manner
  • Identifying and escalating issues to ensure the best possible outcomes

What We’re Looking For

Experience & Knowledge

  • A minimum of 2 years’ experience in administration, customer service, or reception
  • Strong IT skills, including Microsoft Office and database systems
  • A basic understanding of Occupational Health or clinical environments (desirable)
  • Familiarity with clinical terminology would be advantageous

Skills & Attributes

  • Confident and professional communication skills, both written and verbal
  • Excellent organisational skills and attention to detail
  • A customer-focused approach with a passion for delivering a high-quality service
  • Calm, reliable, and able to perform well under pressure
  • A proactive and solution-focused mindset
  • Friendly, approachable, and professional manner when dealing with visitors

Why Join Us?

  • A varied role combining administration and reception responsibilities
  • Supportive team environment with opportunities for development
  • The chance to make a real impact on customer experience and service delivery
We’re also proud to share that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, reaffirming our commitment to inclusion and accessibility.

BH1164
IND2
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