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    • Woodstock Medical Centre, Woodstock Road, Lanark ML11 7DH.
    • Part time and Full time positions available.
    • Competitive salary, dependent on experience.*.
    • Hours - Full Time, 40 hours per week (must be flexible to work evenings & weekends).
    • Salary - £29,000 plus Bonus .
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    • Salary Search: Medical Receptionist salaries in Glasgow
    • Previous medical reception experience would be an advantage, and a working knowledge of EMIS and Docman would be helpful, but neither is essential as full…
    • The MRI Patient Pathway & Operations Coordinator is a non-clinical, on-site role responsible for managing the administrative patient journey within the MRI…
    • Experience within a medical practice with knowledge of EMIS and Docman would be an advantage, but is not essential as full training will be provided to the…
    • Day shift is 6.30 am until 3.30 pm (during week days - 7am until 4 pm office based) Backshift is 3 pm until 11 pm. When not in the office you will work from…
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Job Post Details

Medical Receptionist/Administrator - job post

Alba Medical Group
Lanark ML11 7DH
Permanent, Part-time, Full-time

Job details

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Lanark ML11 7DH

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • Health & wellbeing programme

Full job description

Medical Receptionist / Administrator
Woodstock Medical Centre, Woodstock Road, Lanark ML11 7DH

Part time and Full time positions available

Competitive salary, dependent on experience.

Alba Medical Group is one of Scotland’s largest primary care providers, delivering high-quality General Medical Services to approximately 77,000 patients. We are committed to helping our communities live healthier lives through innovative, sustainable and patient-centred care delivered by motivated and engaged teams.

Due to continued growth across our Lanarkshire practices, we are seeking enthusiastic and organised individuals to join our administrative team as Medical Receptionists / Administrators. Successful candidates will work in Woodstock Medical Centre supporting the delivery of excellent patient care and service.

About the Role

This is a rewarding and varied role at the heart of primary care. As the first point of contact for patients, healthcare professionals and partner organisations, you will play a key role in ensuring patients can access the right care, at the right time, in the right place.

Key responsibilities include:

  • Managing telephone and face-to-face patient enquiries
  • Booking and coordinating appointments
  • Processing prescription requests
  • Supporting workflow management and incoming clinical correspondence
  • Signposting patients to the most appropriate services and sources of support
  • Maintaining accurate patient records and administrative systems
  • Working collaboratively with clinical and administrative colleagues across our practices

About You

We are looking for individuals who:

  • Have excellent communication and interpersonal skills
  • Deliver outstanding customer service with empathy and professionalism
  • Are highly organised and able to prioritise competing demands
  • Thrive in a busy, fast-paced environment
  • Work effectively as part of a team while also using their own initiative
  • Are adaptable and willing to learn new systems and processes

Previous experience within General Practice, healthcare administration or a customer-facing role is desirable but not essential, as full training and support will be provided.

Why Join Alba Medical Group?

  • Join a progressive and growing healthcare organisation
  • Work within supportive and friendly practice teams
  • Access ongoing training and development opportunities
  • Benefit from a strong peer support network across multiple sites
  • Play a meaningful role in improving access to healthcare within your local community

How to Apply

To apply, please send your CV and covering letter by email to:

Linda Butters
Group Senior Manager

We welcome applications from candidates who are passionate about delivering excellent patient care and customer service.

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme

Work Location: In person

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