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Medical Secretary jobs in Gloucestershire

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    • You'll work directly with patients, helping them navigate services and ensuring they receive a positive and professional experience, while also supporting the…
    • View all Painswick Surgery jobs - Stroud jobs - Service Administrator jobs in Stroud
    • Salary Search: Patient Services Administrator salaries in Stroud
    • Any medical or health related personal data will be treated with confidence in line with the Common Law Duty of Confidence.
    • Full training will be given.
    • Previous medical reception experience preferred.
    • This role is crucial in ensuring smooth operations within the medical facility and enhancing patient…
    • Provide Patient care as directed by trained staff.
    • Working with colleagues to provide a safe and welcoming environment for staff , patients and visitors.
    • Processing referrals, managing incoming and outgoing correspondence, handling patient enquiries, maintain accurate medical records and supporting administrative…
    • Providing comprehensive administrative support to the practice team.
    • Managing telephone calls, emails, and patient enquiries professionally and efficiently.
    • Coordinate with medical staff to facilitate patient flow and manage any scheduling conflicts.
    • The ideal candidates will be the first point of contact for…
    • Part time receptionist - temporary position with the possibility to go permanent.
    • £12.71 per hour, 20-25 hours per week.
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    • You’ll be an important part of the day-to-day running of the clinic, as well as providing personal administrative support to Leah, the owner and director of…
    • Review patient medical records, including correspondence, investigations, procedures and historical information, to create accurate and comprehensive summaries…
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    • The Neighbourhood Team operates from 07:30-18:30 each day and you will work 07.30-15.30, 08:30-16:30 or 10:30-18:30 shift patterns on a roster basis.
    • A passion for excellent patient care is a must.
    • Applicants must read the attached guidance notes before submitting your application for full understanding of…
    • As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing…
    • Rowcroft Dental & Implant Centre | Stroud, Gloucestershire.
    • Permanent | Full-Time | Monday–Friday| Early Finish on Friday 2:15pm.
    • More than answering phones and booking appointments - help shape every patient’s experience.
    • Part-time hours available, 24.75 hours per week over 3 days.

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Patient Services Administrator
Painswick Surgery
Gyde Road, Stroud GL6 6RD
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Employee discount, Free parking, Store discount, Company pension, Free flu jabs, On-site parking
Part-time
Gyde Road, Stroud GL6 6RD

Full job description

Making a Difference Every Day

Are you looking for a role where you can make a genuine difference to patients and colleagues alike?

We are seeking a motivated and compassionate individual to join our well-established GP practice in a varied role that combines patient-facing responsibilities with operational support.

Every day brings new challenges and opportunities. You'll work directly with patients, helping them navigate services and ensuring they receive a positive and professional experience, while also supporting the smooth running of the practice through a range of administrative and organisational duties.

This role would suit someone who enjoys interacting with people, is confident communicating with patients and colleagues, and can remain calm and organised in a busy environment. You'll become part of a dedicated team focused on delivering excellent care and continuously improving the services we offer to our local community.

If you're looking for a role with purpose, variety and the opportunity to be part of a supportive practice team, we'd be delighted to hear from you.

Interviews will be held Monday 19th October and Thursday 22nd October.

Closing Date Sunday 18th October.

Person Specification: Patient Services Administrator

Essential Skills & Qualities

  • Excellent communication skills—clear, calm, and confident.
  • Ability to remain composed and professional under pressure.
  • Strong organisational skills with attention to detail.
  • Comfortable managing competing demands in a fast‑paced environment.
  • Ability to apply practice protocols consistently and fairly.
  • Empathy and patience, balanced with the confidence to set boundaries and offer alternatives.
  • Strong IT skills, including the ability to learn clinical systems quickly.
  • Commitment to confidentiality and data protection.
  • Two satisfactory workplace references, one of which must be from your current or last place of work.

Experience

  • Previous customer‑facing or administrative experience.
  • Experience handling challenging conversations constructively.
  • Working within a team environment.

Desirable

  • Experience in a healthcare, social care, or public‑facing service.
  • Familiarity with NHS systems such as EMIS, SystmOne, or similar.
  • Understanding of primary care processes and terminology.

Personal Attributes

  • Warm, approachable, and patient‑focused.
  • Resilient and adaptable.
  • Proactive problem‑solver.
  • Reliable, punctual, and committed to high standards of service.
  • Positive attitude and willingness to learn.

Job Type: Part-time

Pay: £12.71 per hour

Expected hours: 22.5 per week

Benefits:

  • Company pension
  • Free flu jabs
  • Free parking
  • On-site parking
  • Store discount

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 1 year (required)
  • Healthcare Administration: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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