Skip to main content
Post your CV and find your next job on Indeed!

Medical Secretary jobs in Ipswich IP1

Sort by: -
    • To create confident smiles through exceptional care and unforgettable patient experiences.
    • "That was the best dental experience I've ever had."*.
    • At least 1 year of dental or medical reception experience.
    • You’ll be the frontline of two high-performing dental practices — helping manage patient experience…
    • View all Quest Dental Care jobs - Ipswich jobs - Dental Receptionist jobs in Ipswich
    • Salary Search: Dental Receptionist – Full Time salaries in Ipswich
    • See popular questions & answers about Quest Dental Care
    • Liaise with patients, carers, practice teams, community services, care homes and voluntary organisations.
    • Coordinate referrals and follow-up actions.
  • View similar jobs with this employer
    • Assist in the preparation of medical documents.
    • Previous experience as a secretary or a role of similar nature.
    • High attention to detail and accuracy.
    • You will be working a variable shift pattern between 8am - 6.30pm.
    • Flexibility is essential for this role as the successful candidate will be required to adjust…
    • Work quickly and accurately under pressure.
    • Be confident and friendly when dealing with patients and the general public.
    • The vacancy is for 30 hours per week.
    • You will be responsible for overseeing the daily administration of the school office including line managing administrative staff.
    • We are committed to maintaining a high standard of patient care and customer service in a friendly and professional environment.
    • Expected hours: 35.5 per week.
    • £7 hours per week, 41 weeks per year.
    • You will be responsible for overseeing the daily administration of the school office including line managing…
    • Register and process new patient registrations through the Healthtech-1 portal, including medical records and deductions.
    • Competent using Office and Outlook.
    • This position is offered on a full or part-time basis for up to 37.5 hours per week.
    • Processing referrals using e-RS and DXS.
    • The role of a receptionist is critical to the smooth day to day running of the practice, and the focus is on supporting patients to access the appointment most…
    • Embrace Medical Centre and Martlesham Heath Surgery are seeking an experienced Senior Care Coordinator with the knowledge, skills and confidence to work…
    • 15 hours per week (Thursdays and Fridays).
    • Previous administration experience is essential.
    • Full training will be given for this role.
    • You will register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information.

People also searched:

secretary
part time
administrator
admin
work from home
medical receptionist
receptionist
medical administrator
full time
nhs
Front of House Team Member – Patient Experience Team
Christchurch Dental Practice LTD
69 Fonnereau Road, Ipswich IP1 3JN
From £12.71 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £12.71 an hour

Job type

Full-time

Full job description

This Isn't Just Reception...

At Christchurch Dental Practice, we believe every smile starts long before a patient sits in the dental chair.

It starts with a warm welcome.

A reassuring conversation.

A friendly face.

Someone who genuinely cares.

We're looking for an exceptional Front of House Team Member to join our Patient Experience Team—someone who wants to create outstanding patient experiences every single day.

If you love helping people, enjoy working in a professional environment and want to be part of a team that's passionate about delivering 5-star service, we'd love to hear from you.

About Us

At Christchurch Dental Practice, we're proud to provide exceptional private dental care in a welcoming, modern environment.

Our patients choose us because of the experience we provide—not just the dentistry itself.

We believe every patient deserves to feel listened to, respected and genuinely cared for from the moment they contact us.

Our mission is simple:

To create confident smiles through exceptional care and unforgettable patient experiences.

Every member of our team plays an important part in making that happen.

About the Role

This is far more than answering phones or booking appointments.

You'll be one of the first people our patients meet, helping shape how they feel about our practice from the very first interaction.

You'll coordinate patient journeys, support our clinicians, manage busy appointment diaries and help ensure every patient leaves thinking:

"That was the best dental experience I've ever had."

What You'll Be Doing

You'll be responsible for:

  • Delivering a warm, professional welcome to every patient
  • Creating a calm and reassuring experience, especially for nervous patients
  • Managing clinician diaries and appointments efficiently
  • Supporting patients throughout every stage of their journey
  • Booking future appointments and maintaining excellent diary utilisation
  • Handling telephone and email enquiries professionally
  • Helping patients understand our membership plans and services
  • Working closely with our dentists, hygienists and wider team
  • Maintaining accurate patient records
  • Contributing to practice growth through exceptional service

We're Looking For Someone Who...

You'll fit in perfectly if you:

✔ Love working with people

✔ Have outstanding communication skills

✔ Stay calm and positive under pressure

✔ Are naturally organised

✔ Enjoy problem-solving

✔ Notice the little details

✔ Take pride in delivering exceptional customer service

✔ Love working as part of a supportive team

✔ Want a long-term career where you can continue to learn and grow

Previous experience in reception, hospitality, healthcare or customer service would be an advantage, but most importantly we're looking for the right attitude, personality and willingness to learn.

Why Join Christchurch Dental Practice?

We know that creating exceptional patient experiences starts with creating a positive workplace for our team.

When you join us, you'll enjoy:

⭐ Working in a beautiful, modern private dental practice

⭐ Being part of a friendly, supportive and professional team

⭐ Ongoing training and personal development

⭐ Opportunities to develop your skills and progress your career

⭐ A workplace where your ideas are valued

⭐ Structured systems and clear support from experienced leaders

⭐ The chance to make a genuine difference to patients every day

What Success Looks Like

Success in this role isn't measured by how many calls you answer.

It's measured by:

  • Patients feeling genuinely cared for
  • Smooth-running appointment diaries
  • Excellent patient feedback
  • Outstanding teamwork
  • Strong patient relationships
  • Patients recommending Christchurch Dental Practice to friends and family

Ready to Join Us?

If you're looking for more than "just another reception job" and want to build a rewarding career where people genuinely appreciate the difference you make, we'd love to hear from you.

Apply today and become part of a team that's redefining what exceptional dental care feels like.

Pay: From £12.71 per hour

Ability to commute/relocate:

  • Ipswich IP1 3JN: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Why would you like to work at Christchurch Dental Practice?

Tell us about a time you delivered exceptional customer service.
How would you help reassure a nervous patient visiting us for the first time?
Describe a time when you successfully managed multiple priorities in a busy environment.
Why do you think patient experience is important in healthcare?
Do you have experience working in reception, healthcare, hospitality or customer service?
Are you able to reliably commute to Christchurch Dental Practice in Ipswich?
Are you available to work full time?

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 2 years (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Ipswich IP1 3JN (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume