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Medical Secretary jobs in Manchester M40

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Job Post Details

Referral Management Clerk (Care Navigation)
Primary Eyecare Services
Manchester M4 6LN
•
Hybrid work
£24,570 a year
Part-time, Permanent, Full-time
Apply now

Job details

£24,570 a year
Sick pay, Bereavement leave, Company pension, Cycle to work scheme, Work from home, Company events, Enhanced maternity leave, Enhanced paternity leave
Part-time, Permanent, Full-time
Hybrid work in 51 Bengal Street, Manchester M4 6LN

Full job description

Join Our Care Navigation Team

Help patients access the care they need, when they need it.

Primary Eyecare Services (PES) is the largest not-for-profit provider of NHS primary and community eye care services in England, supporting commissioners and healthcare partners through a network of over 3,000 optometry practices.

We are seeking organised, motivated and customer-focused Referral Management Clerks to join our Care Navigation Team.

Working within our Operations Directorate, you will support the delivery of NHS referral management services, helping ensure referrals are processed accurately, safely and efficiently. You will work closely with patients, healthcare providers and colleagues to support the delivery of high-quality NHS services.

This is an excellent opportunity for someone looking to start or develop a career in healthcare administration within a national healthcare organisation.

We're looking for someone with experience in:

  • Administration and managing a varied workload
  • Providing excellent customer service
  • Working accurately with systems, data and documentation
  • Managing competing priorities and meeting deadlines
  • Communicating effectively with members of the public and professional stakeholders
  • Working independently whilst contributing to a wider team
  • Using Microsoft Office and other IT systems confidently
  • Delivering high standards of accuracy and attention to detail

Experience of NHS administration, referral management services, NHS eRS, NHS Smartcards or healthcare environments would be advantageous.

Role Details

We currently have 2 vacancies available:

Vacancy 1 - Full Time

Vacancy 2 = Part Time, 3 Days Per Week

  • Working days for the part-time vacancy will be confirmed based on service requirements and successful candidate availability.

Please note: all applicants must be available to work Saturdays.

Location: Hybrid working (Manchester Office and Home Working in line with company policy)
Salary: £24,570 full-time equivalent (pro rata where applicable)

How to Apply

To apply, please submit:

  • Your most up-to-date CV, including a valid email address.
  • A separate document containing responses to all of the application questions listed below.

Applications should be sent to: recruitment@primaryeyecare.co.uk

Please note applications will only be considered if both a CV and completed responses to all application questions are provided. Applications submitted without responses to the application questions will not be shortlisted.

Application Questions

  • What attracted you to apply for this vacancy and what are you looking for from your next role?
  • Please outline your experience assisting members of the public, including any experience dealing with vulnerable or elderly individuals and how you would support someone who may be struggling with a task, process or situation.
  • When learning a new skill, process or service, what techniques do you utilise to retain knowledge and minimise the need for re-training?
  • This role requires independent management of your workload on a day-to-day basis, often with competing priorities. Please describe how you organise your work and ensure accuracy when working under pressure.
  • Please describe a situation where you were given a task with a set deadline. What actions did you take to complete the task and what was the outcome?

Please confirm:

  • Whether you wish to be considered for the Full-Time vacancy, Part-Time vacancy, or Both vacancies.
  • Your general weekly availability, including confirmation of your availability to work Saturdays.

Closing Date

  • Applications must be received by 4:00pm on Friday 13 November 2026.
  • We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early applications are therefore encouraged.

Be the link between patients and the care they need - your contribution matters.

Pay: £24,570.00 per year

Benefits:

  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Sick pay
  • Work from home

Ability to commute/relocate:

  • Manchester M4 6LN: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Kindly confirm whether you are available to work Saturdays.

Work authorisation:

  • United Kingdom (required)

Work Location: Hybrid remote in Manchester M4 6LN

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