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Medical Secretary jobs in Norfolk

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    • Previous medical or healthcare receptionist experience is desirable.
    • The receptionist plays a pivotal role in the experience of patients at our practice,…
    • Using a range of software programmes to produce, maintain and distribute documents, including adhoc and routine reports, spreadsheets, databases and…
    • This will include using specific knowledge of medical terminology to type and format letters and to employ effective waiting list management for appointment…
    • Duties can include but are not limited to, reception duties, and the processing of information (electronic and hard copy) in a timely manner - The ability to…
    • Our team receive full training to receive, assist, and direct patients to access the most appropriate healthcare service best suited for their need, with the…
    • Paston Surgery *is looking for a Receptionist with excellent communication and customer service skills to join our friendly team.
    • The role will be based in Sheringham Medical Practice, which is a 6-doctor dispensing practice providing care to around 9,500 patients in and around Sheringham…
    • Chet Valley Medical Practice is seeking a lead receptionist to join their team, on a part-time basis, for a minimum of 30 hours per week.
    • You will register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information.
    • Manage reception duties, including scheduling appointments and handling patient enquiries.
    • Utilize IT systems for patient record management and billing…
    • The role will also involve contributing to the administrative support to our clinical and medical teams, forming an integral part of a multidisciplinary team…
    • A sound knowledge of audio typing and medical terminology is desirable for the post.
    • This will include administrative and secretarial support to enable the…
    • The role will also involve contributing to the administrative support to our clinical and medical teams, forming an integral part of a multidisciplinary team…
    • This is a temporary, part time vacancy that will close in 18 days at 23:59 BST.
    • Strong interpersonal, verbal and written communication skills.
    • As a Home Administrator, you will be responsible for all administrative tasks, and provide assistance and support to the Home Manager as required to ensure the…

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Job Post Details

Medical Receptionist - job post

Hingham Surgery
Hingham NR9 4JB
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Hingham NR9 4JB

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension
  • On-site parking

Full job description

Hingham Surgery has an opportunity for an enthusiastic and proactive person to join our team - 24 hours per week over 3 days. We have two working patterns available. Monday/Tuesday (up to 8.00pm)/Thursday OR Wednesday/Thursday/Friday (up to 6.30pm).

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient database and records.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

In addition to salary (dependent on experience), you will also be enrolled on to the NHS Pension Scheme. There is 5 weeks annual leave plus Bank Holidays pro rata. Training and ongoing development support the role.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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