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Medical Secretary jobs in Norwich

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Care Co-ordinator
Prevail Healthcare Ltd
·
4.0
44 Magdalen Street, Norwich NR3
£26,436.80 - £29,000.00 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£26,436.80 - £29,000.00 a year

Job type

Full-time

Benefits

Pulled from the full job description
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Full job description

About Us

Prevail Healthcare is a CQC-registered provider of high-quality domiciliary and live-in care across Norfolk. We are a friendly, family-orientated organisation known for delivering person-centred care and building long-lasting relationships with both our clients and carers. Due to maternity leave, we are seeking a reliable and organised Care Coordinator To join our office team.

The Role

The Care Coordinator is a key part of our operations team, responsible for ensuring care is delivered smoothly and safely in line with each client’s care plan and preferences.

Key Responsibilities:

  • Scheduling and coordinating home care and live-in care visits
  • Ensuring continuity of care for clients through effective rota planning
  • Managing incoming queries and last-minute changes to care schedules
  • Supporting recruitment, onboarding, and compliance processes
  • Maintaining accurate records in line with CQC requirements
  • Liaising with local authorities, healthcare professionals, clients, and families
  • Participating in the on-call rota (additional payment provided for on-call duties)

What We’re Looking For

  • Previous experience in a care coordination or scheduling role is desirable
  • Excellent organisational and time management skills
  • Strong communication and interpersonal abilities
  • Confident using Microsoft Office and rostering systems (training provided)
  • A team player with a proactive attitude and the ability to work under pressure
  • Knowledge of domiciliary care services and an understanding of CQC standards

What We Offer

  • A salary of £26,437 per annum (based on 40 hours/week)
  • Additional pay for participating in on-call rota
  • A supportive, friendly, and values-driven work environment
  • Full training and development opportunities
  • Flexibility and a chance to help shape the role
  • Free parking and accessible office location in Norwich

Pay: £26,436.80-£29,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Application question(s):

  • Do you require visa sponsorship?
  • Do you have regular access to a reliable vehicle that you are insured to use for work purposes?

Experience:

  • Care coordinator: 1 year (preferred)

Licence/Certification:

  • FULL UK Drivers Licence (preferred)

Work Location: In person

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