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Medical Secretary jobs in Norwich NR10

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    • Contract Type: Permanent, working Mondays, Thursdays and Fridays (typical office hours).
    • We are looking for a responsible Patient Administrator to provide an…
    • The candidate will be patient facing and the first point of contact with the patient via face to face, telephone and online access.
    • Pay: From £12.71 per hour.
    • View all Trinity and Bowthorpe Medical Practice jobs - Norwich jobs
    • Salary Search: Medical Receptionist salaries in Norwich
    • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
    • Provide administration support to the iCaSH Service secretaries if required.
    • Scanning of relevant client medical records, laboratory reports and other clinic…
    • You will need standard computer skills, initiative, an excellent telephone manner and a flexible approach.
    • In return, we offer the opportunity to develop your…
    • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
    • This is predominantly administrative work, with some clinical work e.g. phlebotomy/flu vaccinations each week to maintain competency in this area.
    • As a patient care advisor, you'll be at the heart of the practice, helping patients navigate their healthcare journey with confidence and ease.
    • We would welcome applications from those looking to work either part-time or full-time, with hours from 19-37 a week on offer.
    • Pay Banding:* Band 2 - £12.92 per hour.
    • The postholder must have the following experience:*.
    • At least 1 year experience in a Customer Facing role.
    • Deal with and process all types of patient referrals liaising directly with General Practitioners, clinical staff including medical staff from other areas.
    • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
    • This will be 40 hours per week, with 80% of time spent working on site and 20% of time spent studying.
    • The post-holder will complete an 15 month apprenticeship…
    • Fixed term: 9 months (enhanced hours for weekend / night working).
    • 37.5 hours per week (Working pattern is over a 7 day week with shifts between 7am and…
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    • Working closely with our clinicians, nursing team, and Practice Manager, you'll help ensure the smooth day-to-day running of the practice while providing…

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Job Post Details

Cora Health logo

Patient Administrator - job post

Cora Health
2.9 out of 5 stars
Norwich
£15,906 a year - Part-time
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Job details

Pay

  • £15,906 a year

Job type

  • Part-time

Location

Norwich

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Tech scheme
  • Car scheme

Full job description

Patient Administrator
Location: Norwich Hospital
Contract Type: Permanent, working Mondays, Thursdays and Fridays (typical office hours)
Salary: £26,510 (£15,906 pro rata'd)

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

About the role

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.

What you’ll be doing

The Patient Administrator duties include but are not limited to:

  • To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need.
  • To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports.
  • To answer incoming calls in a professional manner and providing an excellent level of service to patients
  • To call patients to book initial appointments, Theatre and arrange follow up appointments
  • To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal

Who we’re looking for

You’re a natural communicator with a passion for attention to detail. You’ll be able to work as part of a team and on your own initiative and have a good working knowledge of Microsoft packages. You’ll also have have a flexible working approach.

We are Cora Health

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services,
diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.

We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.

Why work for Cora Health?

We continue to reward our staff with competitive salaries and a great range of employee benefits. These include:

25 days annual leave (plus Bank Holidays) and option to buy/sell

  • Private Healthcare (Benenden)
  • Company Pension Scheme
  • Life Assurance
  • Refer a Friend Scheme
  • CPD Opportunities
  • Wagestream
  • Reward Gateway
  • Cycle to Work Scheme
  • Smart Tech
  • EV Car Scheme

If this role sounds like you, then we’d love to hear from you.
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