Medical Secretary jobs in Norwich NR10

The following are the core responsibilities of the Medical Secretary in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral

b. Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Process referrals using the electronic referral system (ERS)

d. Manage all enquiries in an effective and timely manner

e. Maintain an accurate referrals database

f. Answer incoming phone calls, transferring calls or dealing with the caller’s request appropriately

g. Support all clinical staff with general administrative tasks as requested

h. Undertake regular audits in relation to referrals

i. Be an integral part of the general practice team

j. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults, Safeguarding Children, Health & Safety, Equality & Diversity and report any breach or suspected breach immediately.

k. Undertake all mandatory training and induction programmes

l. Contribute to and embrace the spectrum of clinical governance

m. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

The hours for this role are TBC, however the role will be part time.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Job Types: Permanent, Part-time

Pay: From £12.71 per hour

Benefits:

• Sick pay

Experience:

• Medical Secretary: 1 year (preferred)

Work Location: In person