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    • Our Patient Services Advisors are the first point of contact for our patients, either on the telephone or in person.
    • Training and development will be provided.
    • Job Type *Permanent, in-person.
    • The post- holder is responsible for welcoming patients, call handling and booking appointments, providing general administrative…
    • View all Berrycroft Community Health Centre jobs - Aylesbury jobs - Service Advisor jobs in Aylesbury
    • Salary Search: Patient Services Advisor salaries in Aylesbury
    • An excellent NHS pension scheme.
    • 28 days annual leave, plus bank holidays & your birthday off.
    • NHS Discounts with a massive number of retailers (with a…
    • Respond to urgent medical situations, such as notifying medical staff when necessary.
    • Communicate with clinicians and other medical staff regarding patient…
    • This is a non clinical position.*.
    • The Triage Co-Ordinator will assist in directing patients online clinical triage requests to ensure patients are receiving…
    • The role is for designed for an energetic, enthusiastic and able candidate and not applicants who wish to slow down.
    • Competitive salary and benefits package.
    • Ideally experience in medical settings.
    • An inclusive team environment with regular meetings and training afternoons.
    • Familiarity with public health initiatives.
    • Meeting and greeting patients, providing a great first impression.
    • Booking and amending appointments, answering the phone, updating patient records.
    • The shifts are a mix of mornings (08:00-13:30) and afternoons (13:00-18:30) and we do have all day shifts available.
    • Job Types: Full-time, Part-time, Permanent.
    • Full time equivalent salary for this role is £25,000-£26,000.
    • First point of contact for patients, general public and health care professionals attending…
    • Contract Type: Full-Time, 37.5 hours.
    • No evening, night shifts or bank holidays and the occasional Saturday.
    • You'll be highly organised, adaptable, and able to…
    • The successful candidate will be responsible for managing patient appointments, providing excellent customer service, and ensuring smooth communication between…
    • Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
    • We undertake holistic assessment within the home environment, identifying needs and priorities with patients and their carers to improve wellbeing, maintain…
    • As Patient Administrator you would be responsible for ensuring that clinics are set up, that patient appointments are fully utilised and that appointment…

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Job Post Details

Patient Services Advisor - job post

Gosford Hill Medical Centre
167 Oxford Road, Kidlington OX5 2NS
From £13.10 an hour - Permanent, Part-time

Job details

Pay

  • From £13.10 an hour

Job type

  • Part-time
  • Permanent

Location

167 Oxford Road, Kidlington OX5 2NS

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Free parking
  • Store discount
  • Company pension
  • Free flu jabs
  • On-site parking

Full job description

We are looking for a keen individual to join the team in our busy and friendly surgery. You will need to have outstanding phone, customer service and IT skills and be a real team player.

Our Patient Services Advisors are the first point of contact for our patients, either on the telephone or in person. We offer training in all aspects of the role, including appointment booking, prescriptions, referrals and clinical filing. The role would suit someone who likes to work as part of a team and is confident in dealing with members of the public.

Reception and NHS experience are helpful but a positive attitude, smart appearance, IT skills and approachable manner are essential. Training and development will be provided.

Requirements

  • Excellent communication skills, both verbal and written.
  • Proficiency in using office equipment and computer software, and a willingness to learn new systems.
  • A compassionate approach to patient care with a commitment to confidentiality and professionalism.
  • Strong organisational skills with keen attention to detail.
  • Ability to work well under pressure while maintaining a positive attitude

Hours required:

Tuesday 9-15.30 – 30 mins lunch = 6 hours

Wednesday 8-18.30 – 1 hour lunch = 9.5 hours

Thursday 13.00-18.30 – no lunch = 5.5 hours

Friday 09.15-17.00 – 1 hour lunch = 6.75 hours

Total hours: 27.25

Benefits include 5 weeks’ annual leave (pro rata) plus Bank Holidays.

Closing date: 20 September 2026 however we reserve the right to close earlier should we recruit a suitable candidate

Job Type: Part-time

Salary: Starting £13.10 per hour -

Application deadline: asap

Pay: From £13.10 per hour

Expected hours: 27.25 per week

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Store discount

Work Location: In person

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