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    • Booking appointments for patients with the most appropriate clinician – including GPs, nurses, pharmacists, and Healthcare Assistants.
    • Part time Medical Secretary – up to 24 hours per week*.
    • Have high standards of accuracy and attention to detail.
    • d. Maintain an accurate referrals database.
    • View all Fenny Compton Surgery jobs - Fenny Compton jobs - Medical Secretary jobs in Fenny Compton
    • Salary Search: Medical Secretary Part Time salaries in Fenny Compton
    • This role supports the Dental Referral Co-ordinator with the day-to-day operation of the Dental Referrals Team within Oxfordshire Community Dental Service (OCDS…
    • Liaise with Clinical coders to ensure notes/medical records are available so that all patient episodes are coded accurately and promptly.
    • Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires…
    • Up to 28 hours per week.
    • Hours: The Practice operates from 8am until 6.30 pm. The hours of work will incorporate a mixture of 8.00 am starts and 6.30 pm…
    • The post holder will provide a courteous and effective reception service to all patients, members of the public, staff and other professionals visiting or…
    • The successful candidates will need to work on their own initiative and as part of a small team, be flexible, have a caring attitude and maintain…
    • The shifts are a mix of mornings (08:00-13:30) and afternoons (13:00-18:30) and we do have all day shifts available.
    • Job Types: Full-time, Part-time, Permanent.
    • Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability…
    • The post holder acts as a key point of contact for patients, consultants, secretaries, insurers and internal teams, helping to ensure that private patient…
    • The post holder will provide comprehensive administrative and reception support to ensure the efficient progression of women through the breast screening…
    • To ensure the tracking and requesting of medical notes for SEU patients.
    • Our clinical support patient facing administration workforce is vital to our…
    • The service provides multidisciplinary care for those infected and affected by the contaminated blood products by a) conducting outreach and psychosocial…
    • The ability to travel to sites throughout the county is an essential requirement of the role.
    • Welcome and assist patients and visitors professionally.

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Patient Co-ordinator
Montgomery House Surgery
·
3.0
Bicester OX26 6HT
£12.81 an hour
Part-time, Permanent
Apply now

Job details

£12.81 an hour
Annual leave, Company pension, Company events, On-site parking
Part-time, Permanent
Monday to Friday
Bicester OX26 6HT

Full job description

Join Our Team as a Part-Time Patient Co-Ordinator
We’re looking to recruit a Part-time Patient Co-Ordinator to join our busy Patient Services team and become part of a forward-thinking practice with a supportive and inclusive team ethos.

We care for over 16,000 patients across Bicester and the surrounding areas—and we’re growing fast. As the first point of contact for many of our patients, the Patient Services Team plays a crucial role in helping people access the right care and support at the right time. This is a vital and rewarding position at the heart of our practice.

Key Responsibilities

  • Booking appointments for patients with the most appropriate clinician – including GPs, nurses, pharmacists, and Healthcare Assistants
  • Managing incoming enquiries via our website, email, and eConsult system
  • Handling general enquiries both in person and over the phone

About You
While previous experience in customer service or healthcare is desirable, it’s not essential—we’re happy to provide full training for the right candidate.

We’re looking for someone who will:

  • Enjoy interacting with our patients, both in person and over the phone
  • Remain calm and confident under pressure, with excellent communication skills
  • Be a natural problem-solver with a proactive approach
  • Stay organised and able to manage a busy and varied workload
  • Have a keen eye for detail
  • Thrive as part of a supportive, fast-paced team
  • Be confident using computers and willing to learn new systems

Working Pattern & Salary

The position is for 15 hours per week, with a working pattern of Monday to Friday, 3:00pm to 6:00pm. There may be an occasional requirement to work until 6:30pm to provide cover during periods of annual leave.

The starting salary is £12.81 per hour.

We also offer membership of the NHS Pension Scheme, with an employer contribution of 14.3%.

Work Remotely

  • No

Job Type: Permanent

Pay: £12.81 per hour

Benefits:

  • Company events
  • Company pension
  • On-site parking

Application question(s):

  • Please confirm that the hours of work - Monday to Friday 3pm - 6pm are suitable for you?

Work Location: In person

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