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Job Post Details

Patient Services Advisor - job post

Gosford Hill Medical Centre
167 Oxford Road, Kidlington OX5 2NS
From £13.10 an hour - Permanent, Part-time

Job details

Pay

  • From £13.10 an hour

Job type

  • Part-time
  • Permanent

Location

167 Oxford Road, Kidlington OX5 2NS

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Free parking
  • Store discount
  • Company pension
  • Free flu jabs
  • On-site parking

Full job description

We are looking for a keen individual to join the team in our busy and friendly surgery. You will need to have outstanding phone, customer service and IT skills and be a real team player.

Our Patient Services Advisors are the first point of contact for our patients, either on the telephone or in person. We offer training in all aspects of the role, including appointment booking, prescriptions, referrals and clinical filing. The role would suit someone who likes to work as part of a team and is confident in dealing with members of the public.

Reception and NHS experience are helpful but a positive attitude, smart appearance, IT skills and approachable manner are essential. Training and development will be provided.

Requirements

  • Excellent communication skills, both verbal and written.
  • Proficiency in using office equipment and computer software, and a willingness to learn new systems.
  • A compassionate approach to patient care with a commitment to confidentiality and professionalism.
  • Strong organisational skills with keen attention to detail.
  • Ability to work well under pressure while maintaining a positive attitude

Hours required:

Tuesday 9-15.30 – 30 mins lunch = 6 hours

Wednesday 8-18.30 – 1 hour lunch = 9.5 hours

Thursday 13.00-18.30 – no lunch = 5.5 hours

Friday 09.15-17.00 – 1 hour lunch = 6.75 hours

Total hours: 27.25

Benefits include 5 weeks’ annual leave (pro rata) plus Bank Holidays.

Closing date: 20 September 2026 however we reserve the right to close earlier should we recruit a suitable candidate

Job Type: Part-time

Salary: Starting £13.10 per hour -

Application deadline: asap

Pay: From £13.10 per hour

Expected hours: 27.25 per week

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Store discount

Work Location: In person

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