Medical Secretary jobs in Oxfordshire
- Berrycroft Community Health CentreAylesbury HP18
- Employee discount
- Employee assistance programme
- Free parking
- Company pension
- On-site parking
- Job Type *Permanent, in-person.
- The post- holder is responsible for welcoming patients, call handling and booking appointments, providing general administrative…
Clinical Administrator
Often replies in 5 daysWatling Street Primary Care NetworkMilton Keynes MK11- Referral programme
- Annual leave
- Employee discount
- Sick pay
- Bereavement leave
- Free parking
- An excellent NHS pension scheme.
- 28 days annual leave, plus bank holidays & your birthday off.
- NHS Discounts with a massive number of retailers (with a…
- Hightown SurgeryBanbury OX16 9GG
- Company pension
- This is a non clinical position.*.
- The Triage Co-Ordinator will assist in directing patients online clinical triage requests to ensure patients are receiving…
- View all Hightown Surgery jobs - Banbury jobs - Patient Coordinator jobs in Banbury
- Salary Search: Patient Triage Coordinator salaries in Banbury
- MSI Reproductive Choices UKOxford OX3 8RZ
- Paid training
- Annual leave
- Employee discount
- Employee assistance programme
- Free parking
- Company pension
- Contract Type: Full-Time, 37.5 hours.
- No evening, night shifts or bank holidays and the occasional Saturday.
- You'll be highly organised, adaptable, and able to…
- Bloom Health HospitalsMilton Keynes MK9 1AE
- The successful candidate will be responsible for managing patient appointments, providing excellent customer service, and ensuring smooth communication between…
- View all Bloom Health Hospitals jobs - Milton Keynes jobs
- Salary Search: Patient Coordinator salaries in Milton Keynes
- Gosford Hill Medical CentreKidlington OX5 2NS
- Annual leave
- Employee discount
- Free parking
- Store discount
- Company pension
- Free flu jabs
- Our Patient Services Advisors are the first point of contact for our patients, either on the telephone or in person.
- Training and development will be provided.
- Morland House SurgeryOxford OX33 1DP
- Annual leave
- Employee discount
- Free parking
- Company pension
- Company events
- On-site parking
- Ideally experience in medical settings.
- An inclusive team environment with regular meetings and training afternoons.
- Familiarity with public health initiatives.
Radiology Coordinator
Urgently neededThe New Foscote HospitalBanbury OX16 9XP- Employee discount
- Company pension
- Private medical insurance
Often responds in 3 days7 hires made in past 30 days- The role is for designed for an energetic, enthusiastic and able candidate and not applicants who wish to slow down.
- Competitive salary and benefits package.
- Optical ExpressOxford OX2 0FB
- Annual leave
- Company pension
- Hours – Full time (Must be flexible over weekends).
- Salary – £26,500 per annum, & benefits, full training will be given.
- Job Types: Full-time, Permanent.
- Optical ExpressOxford OX2 0FB
- Annual leave
- Company pension
- Hours – Full time (Must be flexible over weekends).
- Salary – £26,500 per annum, & benefits, full training will be given.
- Job Types: Full-time, Permanent.
- THE CAMBRIDGE STREET DENTAL PRAylesbury HP20 1RP
- Pay rise
- Company pension
- Meeting and greeting patients, providing a great first impression.
- Booking and amending appointments, answering the phone, updating patient records.
- Unity HealthAylesbury HP18 9SA
- Free parking
- Company pension
- On-site parking
- The shifts are a mix of mornings (08:00-13:30) and afternoons (13:00-18:30) and we do have all day shifts available.
- Job Types: Full-time, Part-time, Permanent.
- View all Unity Health jobs - Aylesbury jobs - Care Navigator jobs in Aylesbury
- Salary Search: Receptionist/Administrator/Care Navigator salaries
- Northgate Health CentreOxford OX1 3EF
- Annual leave
- Sick pay
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Respond to urgent medical situations, such as notifying medical staff when necessary.
- Communicate with clinicians and other medical staff regarding patient…
- View all Northgate Health Centre jobs - Oxford jobs
- Salary Search: Patient Advisor salaries
- Principal MedicalBanbury
- Full time equivalent salary for this role is £25,000-£26,000.
- First point of contact for patients, general public and health care professionals attending…
- View all Principal Medical jobs - Banbury jobs
- Salary Search: Receptionist salaries in Banbury
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- Operose HealthDidcot OX11 7GD
- Annual leave
- Employee assistance programme
- Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
- View all Operose Health jobs - Didcot jobs - Administrator jobs in Didcot
- Salary Search: Bank Administrator salaries in Didcot
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- Principal Medical LimitedTowcester NN12 8QD
- Company pension
- Cycle to work scheme
- On-site parking
- We undertake holistic assessment within the home environment, identifying needs and priorities with patients and their carers to improve wellbeing, maintain…
Job Post Details
Patient Services Advisor - job post
Job details
Pay
- £13.46 an hour
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Employee discount
- Employee assistance programme
- Free parking
- Company pension
- On-site parking
Full job description
Job Summary
A great opportunity is available to join our thriving, friendly, high achieving practice at Berrycroft Community Health Centre. We are looking for an enthusiastic member to join our Patient Services Team, for 26 hours per week.
Hours 26 per week
Working Pattern
Monday: 13:00 - 18:30
Tuesday: 13:00 - 18:30
Thursday: 13:00 - 18:30
Friday: 8:00-18:30
Job Type Permanent, in-person
Main duties of the job
The post- holder is responsible for welcoming patients, call handling and booking appointments, providing general administrative assistance to the practice team and directing patients to the most appropriate service or healthcare professional in a friendly, positive and compassionate way.
Job Responsibilities
- Answer and navigate incoming calls to ensure wait times are kept to a minimum.
- Welcome patients appropriately in person and respond to all queries and requests for assistance, with kindness.
- Deal with internal and external enquiries, such as taking and passing on accurate messages from patients, PCN, secondary care or other associated healthcare agencies.
- Process and redirect tasks from practice emails.
- Take payment for private services.
- Book appointments in line with written protocols, appointment and other clinical IT systems, recognise and understand life-threatening situations and react accordingly.
- Ensure patients with no appointments but who need urgent consultation are seen in a logical and non-disruptive manner and booked into respective clinics dependant on their symptoms.
- Signpost patients to other external agencies and referral to social prescribers.
- Explain practice arrangements to new patients and those seeking temporary cover and ensure documentation completed, checked, and progressed to workflow.
- Keep the reception area, notice boards and leaflet dispenser tidy and free from obstruction and clutter.
- Add requests for home visits onto the system ensuring careful recording of all details.
- Carry out EMIS, and other administrative tasks such as word processing, filing, photocopying and scanning.
- Champion training of new starters to the team.
Person Specification
Essential Criteria
- GCSE Grades 4-9 or equivalent in Maths and English.
- Flexibility to work outside core office hours (18:30pm finishes).
- Experience of a front facing customer role.
- Experience of administration tasks.
- Excellent communication skills (written, oral and presenting).
- Confident with multiple forms of technology.
- High attention to detail and accuracy and maintaining confidentiality.
- Ability to maintain high confidentiality at all times.
- Ability to prioritise and work to tight deadlines in a fast-paced environment.
- Customer care skills, show care and compassion.
- Ability to listen and ask questions.
- Excellent interpersonal skills.
- Positive mindset and able to deal with change.
- Supportive of other team members.
- Professional and accountable.
- Motivated and proactive, able to learn and open to feedback.
- Resilient and able to work under pressure.
Desirable Criteria
- NVQ or equivalent in customer care.
- NHS/primary care general practice experience.
- Experience in busy call handling.
- Experience using healthcare systems, such as EMIS, AccuRx and Docman.
- Full UK driving licence, with vehicle access
Benefits
- Friendly team and supportive environment: join our welcoming team of healthcare professionals who collaborate with not just our team, but community through our Collaborative Practice Initiative and Friends of Berrycroft charity.
- State-of-the-art facility: work in a new purpose built centre equipped with modern amenities. Enjoy the convenience of an onsite cafe and childcare providers nearby.
- Free Parking: onsite parking and electric care charging ports available.
- On-Site discounts: our in-house coffee shop, staff discount available.
- NHS Pension: NHS contribution full pension in line with annual salary.
- Blue Light Card Discounts: discounts available on thousands of brands and services.
- Employee Forum: have your voice heard and collaborate with our wider team. The team has also been instrumental in shaping our recognition framework and contributing valuable input on various initiatives.
- Employee Assistance Programme (EAP): 24-hour confidential helpline for all employees providing counselling, legal advice, and information. It is inclusive of employees immediate family members.
Pay: £13.46 per hour
Work Location: In person