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Medical Secretary jobs in Southampton

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    • In this vital role, you will serve as a key point of contact for individuals requiring care services, ensuring their needs are met with professionalism and…
    • This will particularly suit someone living in and around Romsey, possibly retired who is happy with variable hours, rather than a fixed weekly schedule.
    • To act as first point of contact for all forms of communication for the CIU team from patients and staff.
    • To assist in the organisation of CIU team clinical…
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    • Prepare customer documentation and support the management of medical records and test results.
    • Health & wellbeing programme, Gym membership, Financial planning…
    • Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.
    • The successful candidate will be a confident, compassionate and positive communicator, able to build a rapport via the telephone, digitally and in person.
    • The post holder will work flexibly to support the efficient running of the practice's administrative, reception, and clinical workflow functions.
    • To open and distribute post, to pull/file patients records and photocopy patients medical records when requested.
    • Carry out opening and lock up procedures.
    • This is a busy and varied role and you’ll be an important first point of contact for patients attending clinic.
    • As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing…
    • You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.
    • The ability to work well under pressure.
    • Communicate appropriately with all visitors to the ward area e.g. relatives, medical and nursing agencies etc.
    • To deliver post to patients.
    • You’ll be booking appointments over the phone, by letter and also face to face with patients – so excellent communication skills are a must for this role.
    • Pulling and filing medical records as necessary.
    • Tuesday 0745 - 1830, Wed 1300 - 1830, Thursday 1300 - 1830 & Friday 0745 - 1830 (31.5 hours per week)*.
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Admin- Care Coordinator
£14 - £15 an hour
Full-time

Job details

£14 - £15 an hour
Full-time
Southampton

Full job description

Job Summary

We are seeking a dedicated and compassionate Care Coordinator to join our team. In this vital role, you will serve as a key point of contact for individuals requiring care services, ensuring their needs are met with professionalism and empathy. Your energetic approach will help coordinate care plans, facilitate communication between clients and care providers, and ensure smooth operations throughout your assignment. This position offers an exciting opportunity to make a meaningful difference in people's lives while gaining valuable experience in care coordination.

Full, valid UK driving licence required, with access to your own vehicle for occasional travel between sites.

Responsibilities

  • Coordinate end-to-end recruitment administration, including posting adverts, logging applications and scheduling interviews
  • Carry out pre-employment compliance checks (right to work, DBS, references, qualifications) in line with CQC requirements
  • Maintain accurate and up-to-date candidate and staff records on internal systems
  • Support onboarding of new starters, including preparing induction paperwork and contracts
  • Liaise with hiring managers, agency staff and candidates in a professional and timely manner
  • Assist with general HR and recruitment administration as required by the Operations Manager
  • Coordinate with, and support staff to ensure timely delivery of services
  • Maintain accurate records of client interactions, service schedules, and care documentation
  • Answer inquiries from clients and their families with clear, compassionate communication
  • Support the onboarding process for new clients by explaining services and coordinating initial assessments

Qualifications

  • Prior office experience demonstrating organizational skills and attention to detail
  • Excellent communication skills with the ability to handle sensitive situations professionally
  • Ability to multitask efficiently in a fast-paced environment
  • Strong interpersonal skills to build trust with clients, families, and team members
  • Ability to work independently while maintaining a positive attitude
  • Compassionate nature with a genuine desire to support others
  • Flexibility to adapt to changing priorities during the temporary assignment
  • Previous experience working within a healthcare or social care setting (essential)
  • Strong IT and computer literacy, including confident use of Microsoft Office and case management/HR systems

This role is an excellent fit for motivated individuals eager to contribute positively within a dynamic healthcare environment. If you thrive on helping others and enjoy coordinating complex schedules with precision, we encourage you to apply!

Pay: £14.00-£15.00 per hour

Expected hours: 37.5 per week

Experience:

  • Care coordinator: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Willingness to travel:

  • 25% (required)

Work Location: In person

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