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Job Post Details

Administrative Assistance - job post

Life Effect Chiropractic
Southampton
£27,560 a year - Permanent, Full-time

Job details

Pay

  • £27,560 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Day shift

Location

Southampton

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Employee discount
  • Sick pay
  • Gym membership
  • Company pension
  • Health & wellbeing programme

Full job description

Why choose Life Effect Chiropractic?

We support people to restore and maintain their health via safe, drug-free, non-invasive and non-surgical approaches to health while delivering a service that provides people the healing space and experience that is often so lacking in healthcare. Join our team and help us help more people!

We are a small local business with a close team that works together to make a difference. We truly care about making sure we are all in the best possible state to serve our clients and each other with an amazing benefits package (including free Chiropractic care, monthly memberships to support your ongoing health, paid sick days, social events and a birthday day off to name just a few).

The Position:

Known internally as a Chiropractic Assistant (CA), this role plays a key part in serving our client’s as they go through their Chiropractic journey. A good CA delivers high standards of quality service on our front desk as they support our clients by managing their schedules and welcoming them into our clinic, whilst also educating them to guide their experience of the clinic and their care.

Our busy diaries need organised, caring personalities to integrate into the team. This is a very dynamic role that requires energy, focus and extreme attention to detail. The ideal candidate has a customer-centric attitude, a strong work ethos and is willing to learn a range of new skills, both behind the front desk and developing their knowledge in the art and science of Chiropractic and health.

*No previous Chiropractic or clinical experience needed!

We are currently recruiting for the following position:

CA Cover Role (full time, permanent): This position is for a flexible, cover CA role which works across both our Locks Heath and Southampton clinics, covering the front desk team for annual leave. Owning your own car with a full UK driving license is required.

Start date: 20th July onwards (subject to notice periods)

The role would require you to be on shift 4-5 days per week. It involves working a shift pattern which is pre-booked a few months ahead (ideally, we like this to be 3-6 months ahead) and always includes two days off per week at least (usually Mon/Tues and Sun). Some Saturday shifts will be required but not every saturday. The shift hours could be:

  • Mon/Tues 07:30 - 20:30 (if you work one, you wont work the other)
  • Wed/Thurs/Fri 07:45 - 13:45 or 14:15-20:15
  • Sat 07:00 - 12:00 or 11:30-16:30
  • Sun Day off

Your shifts would only ever be scheduled into one clinic on any set day (for example, you wouldn't be expected to work in one in the morning and the other in the afternoon).

Some of your key duties will include:

  • Diary and office management - answer phones, book schedules, take payments, support clients with queries, make the clinic a welcoming environment
  • Client Service and Support - build strong, caring relationships with clients, go above and beyond for them where possible; manage challenging situations to achieve ‘win-win’ outcomes; develop your understanding of health and the body and Chiropractic to educate clients with passion and support them in their journey
  • Driving new business by taking phone calls and making timely follow up calls to nurture customers who have shown interest in or inquired about our service; support the team with ideas for new business opportunities
  • Witness all the incredible life-changing stories from our clients!

Who are we looking for?

  • A skilled communicator who can work dynamically within a team in a fast paced environment that provides clients the very best service and results.
  • Self motivated and comfortable with a high level of responsibility
  • A passion for health and well-being and can communicate that passion to clients.
  • Remain calm under pressure and have the determination to see a task through to completion and on time,
  • Be happy to take on multiple projects at the same time and offer support wherever needed.

What's the next step?

Send us your CV and a cover letter telling us why you’re the perfect fit for Life Effect Chiropractic!

Job Types: Full-time, Permanent

Pay: £27,560.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
  • Sick pay

Work Location: In person

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