Medical Secretary jobs in Southampton

Overview

This is a self-employed job opportunity, working with a team of secretaries who cover the practice, working for a number of conusltants in different specialities. Join our dynamic team as a Medical Secretary, where your organizational skills and administrative expertise will play a vital role in delivering exceptional patient care. In this energetic position, you'll serve as the first point of contact for patients and healthcare providers, ensuring smooth communication and efficient office operations.

This role would suit someone who is confident, organised and able to get on with the job without supervision. We are looking for someone who uses their initiative, takes ownership of their workload and understands what needs doing without always having to be asked.

Duties

• To answer telephone queries and refer to Consultants as necessary.
• Arranging New Patient appointments and registering them using an In-house database, Carebit, Practice Manager and relevant hospitals systems.
• Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
• Typing/transcribing, proof-reading, sending of clinical letters to patients, clinicians and GP’s, sending referrals to relevant healthcare providers, outcoming and arranging any future appointments or procedures, billing either insurance companies or self-funding patients where applicable and monthly reconciling.
• Arranging future follow up appointments and procedures using an electronic diary system.
• Preparing future clinics, minor op procedures and theatre sessions in accordance with the consultants’ requirements.
• Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the Consultant’s next clinic/theatre day. Updating and amending as necessary future clinics on behalf of the Consultants and ensuring all relevant parties are notified.
• Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
• Type, transcribe or upload (as relevant) the discharge summaries and op notes sent/dictated by consultants as required.
• Produce medical reports where necessary for Medical Insurers to approve treatment.
• Maintain patient records securely in line with the Data Protection Act.
• Any other secretarial or administration duties assigned by the Practice Manager or Office Manager.

Experience

• Established Medical Secretary with at least 1 years’ experience as a medical secretary in the healthcare industry and knowledge of medical terminology is essential, previous work in a private practice environment would be an advantage.
• Relevant qualifications including GCSE English or equivalent.
• Familiarity with private healthcare procedures, or electronic health record systems is a plus.
• Strong organizational skills with attention to detail to accurately manage patient information and documentation.
• Excellent communication skills to interact effectively with patients, providers, and insurance companies.
• Ability to multitask efficiently in a fast-paced setting while maintaining professionalism and courtesy.
• Flexibility in the role and professional attitude at all times.
• Above all, be willing to work with a team of secretaries and support each other as and when needed.

This role is perfect for motivated individuals eager to contribute to quality healthcare delivery through exceptional administrative support. If you thrive in energetic environments where your organizational talents can shine, we invite you to apply!

It is important to note that you would be a self-employed, working between 25-32 hours a week once training is complete. Work schedule as follows:

• Monday to Thursday 8:30am to 3:30pm
• Friday 8:30am to 2:30pm
• During your training/probationary period, it will be roughly 23 hours a week, Monday to Thursday 9:30am to 2:30pm and Fridays 9:30am to 12:30pm, and we estimate this to take roughly 2 to 4 weeks.
• Location: Office is based in Hill Head, Fareham, as well as working from one of the WPC Office Manager’s homes in Sholing, particularly for training, so having your own form of travel is essential.
• Once training is complete, location of work will be shared between the two locations, and agreed with the WPC Office Manager.

Pay: £14.00-£16.00 per hour

Expected hours: 25.0 – 32.0 per week

Benefits:

• Casual dress
• Free parking
• On-site parking

Ability to commute/relocate:

• Hill Head: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• You understand that you will be self-employed, keep accurate time sheets to submit with your invoice at the end of each month?

Education:

• GCSE or equivalent (required)

Experience:

• medical secretarial: 1 year (required)

Location:

• Hill Head (preferred)

Work Location: In person