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Medical Secretary jobs in Staffordshire

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    • Greet patients with professionalism and compassion, supporting check-in and registration.
    • Manage appointment bookings, confirmations, and cancellations using…
    • View all Brace Street Health Centre: Dr Kumar & Dr Kasliwal jobs - Walsall jobs
    • Salary Search: Medical Receptionist salaries in Walsall
    • Work schedule will be Full-time, Day Shift, M-F.
    • Responsible for appointment scheduling and other related functions; receiving patients and their families;…
    • To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people.
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    • The successful candidate will support Dougie Mac Children’s Services by helping the Family Support Team process new referrals, arrange review meetings, and…
    • Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists.
    • Pay Rate: From £25,000 but can increase depending on experience plus EXCELLENT on call payments.
    • Co-ordinate and manage staff rotas.
    • Previous medical admin experience preferred.
    • Answer general correspondence from patients, the public, and other medical professionals.
    • To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people.
    • Job Types: Part-time, Permanent.
    • Confident using dental or medical software.
    • Previous experience in a dental or medical reception role required with knowledge of SOE software.
    • Completing insurance and medical reports.
    • Do you have previous experience of completing medical reports?
    • This is an excellent opportunity for someone with…
    • This dual role involves providing excellent front-of-house service to patients while ensuring the highest standards of cleanliness, sterilisation, and infection…
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    • Collaborate with medical staff to optimize clinic operations and improve patient experience.
    • We are seeking an experienced, dynamic and organized GP Reception…
    • Compton Care provides specialist palliative and end of life care to patients and support for individuals and their families.
    • A warm and welcoming manner.
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    • This is an excellent opportunity for someone with a strong customer service background who thrives in a busy healthcare environment.
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Job Post Details

Medical Receptionist - job post

Brace Street Health Centre: Dr Kumar & Dr Kasliwal
Walsall WS1 3PS
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Walsall WS1 3PS

Benefits

Pulled from the full job description

  • Free parking
  • Free flu jabs
  • On-site parking

Full job description

About the Role
We’re looking for a proactive and friendly Medical Receptionist to join our team. This role is essential to the smooth running of our practice, ensuring patients receive a warm welcome and efficient service. If you’re organised, tech-savvy, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

  • Greet patients with professionalism and compassion, supporting check-in and registration.
  • Manage appointment bookings, confirmations, and cancellations using EMIS Web.
  • Answer phone calls and respond to patient queries with clarity and care.
  • Maintain accurate and confidential patient records.
  • Process patient and insurance information with attention to detail.
  • Work closely with clinical staff to support patient flow and coordination.
  • Assist with billing queries and payment procedures.
  • Keep the reception area clean, organised, and welcoming.

What We’re Looking For

  • Previous office experience, ideally in a healthcare setting.
  • Strong administrative skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Confident using IT systems, especially EMIS Web (training can be provided).
  • Quick to learn new software and processes.
  • Ability to multitask and remain calm under pressure.
  • A compassionate and empathetic approach to patient care.
  • Strong organisational skills and the ability to prioritise effectively.

Join Us
This is a great opportunity to be part of a supportive team where your contribution directly impacts patient care and practice efficiency.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Free flu jabs
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Walsall WS1 3PS: reliably commute or plan to relocate before starting work (required)

Experience:

  • NHS: 1 year (preferred)

Language:

  • English (required)
  • Punjabi (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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