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    • Job Type:* Full-time | Hybrid.
    • Every referral — from GPs, consultant psychiatrists, discharging hospitals, EAPs, or self-pay enquiries — comes through this role…
    • Full-Time, Monday to Friday, 8:30am to 5:30pm*.
    • You’ll be the central link between NHS teams, clinicians, nurses and patients, ensuring information flows…
    • Provide a warm, professional welcome to all patients and visitors.
    • Answer and manage telephone calls, emails, and online requests promptly.
    •  Assist with the maintenance of accurate, up-to date and relevant patient notes and medical records.
    • Receive, assist and direct patients in accessing the…
    • Knowledge of medical terminology and patient management systems.
    • Previous experience in a medical, physiotherapy, or healthcare administration role.
    • Pay Rate: From £25,000 but can increase depending on experience plus EXCELLENT on call payments.
    • Co-ordinate and manage staff rotas.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Our organisation is looking to hire an experienced Medical Receptionist to join our team.
    • The right candidate will be efficient and courteous, and will be…
    • Answering incoming telephone calls in a professional and courteous manner.
    • Booking appointments and signposting to appropriate services.
    • As a front-of-house staff member at Wimpole Clinic, your primary responsibility is to ensure exceptional customer service and smooth operations for all clients…
    • GP/ medical experience preferred but not required as training provided.
    • As a receptionist, you will work closely with patients and colleagues in a professional…
    • Reviewing medical records and producing an accurate summary of the patient’s medical history using the clinical system (SystmOne).
    • Management of medical records and administration*.
    • * Ensuring medical records are kept accurately in alphabetical order, in easily retrievable fashion and kept…
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    • We are looking for a compassionate and professional Patient Care Executive to be the first point of contact for prospective patients.
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    • Salary: Weekday £12.71 and weekend £13.71, aligned with NHS Band 2/3 depending on experience.
    • As the first point of contact for patients, you will play a vital…

Job Post Details

Admissions and Triage Coordinator - job post

Orchestrate Health
Leicester•Hybrid work
£40,000 - £49,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £40,000 - £49,000 a year

Job type

  • Permanent
  • Full-time

Location

Leicester•Hybrid work

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • Private medical insurance

Full job description

Job Title: Admissions and Triage Coordinator

Company: Orchestrate Health

Location: Leicester LE1 (Primarily office-based, with one day remote per week once settled in)

Job Type: Full-time | Hybrid

About Orchestrate Health Services

Orchestrate Health Services is a CQC-registered private mental health provider delivering psychiatrist-led multidisciplinary care for adults with moderate-to-severe needs. Our four programmes — Crisis & Admission Avoidance, Post-Discharge Stabilisation, Intensive Outpatient, and Re-integration & Recovery — are delivered virtually, in-home, and through NHS Open Spaces, coordinated from our service centre in central Leicester.

We are a small, focused team building something distinctive in UK mental health: structured, programme-based, outcomes-evidenced care that sits between weekly outpatient therapy and inpatient admission.

The Role

The Admissions and Triage Coordinator is the operational front door of OHS. Every referral — from GPs, consultant psychiatrists, discharging hospitals, EAPs, or self-pay enquiries — comes through this role first.

You will gather clinical information, complete structured risk-screening assessments, flag urgency, and book triage slots with the Consultant Psychiatrist. You then coordinate everything between referral acceptance and programme commencement.

This is not a clinical decision-making role — all clinical decisions sit with the Consultant Psychiatrist. It does require clinical literacy, careful judgement under pressure, and operational reliability. The people contacting OHS are often in distress; this role shapes their first experience of us.

What We're Looking For

A mental health background is preferred — RMN, HCA, Occupational Therapist, mental health support worker, or similar .

The people who do this role well tend to be:

  • Calm under pressure
  • Genuinely organised
  • Clinically literate enough to read a referral and recognise what matters
  • Able to speak with warmth and authority to patients, families, and referring clinicians

What We Offer

  • £40,000 – £49,000 per annum, depending on experience and clinical background
  • Eligibility for the OHS bonus pot based on individual and service-level performance
  • Car parking paid
  • 25 days annual leave plus bank holidays
  • Pension and standard healthcare benefits
  • Full training on the OHS triage framework, structured screening tools, and EPR/CRM systems
  • Clinical and operational supervision through our structured governance framework

Pay: £40,000.00-£49,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Private medical insurance

Ability to commute/relocate:

  • Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you a qualified nurse (RMN or RGN)? If yes, what NHS band are you currently or were you most recently working at?

Licence/Certification:

  • NMC (required)

Work Location: Hybrid remote in Leicester

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