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Medical Secretary jobs in Wandle Valley CR4

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    • The purpose of this role is for all patients to have a coordinator that can help them and follow them through their journey from first contact to continuing…
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • Do you have working knowledge of Microsoft Word, Excel, Outlook, and PDF…
    • The post holder will provide a comprehensive Personal Assistant function to the Divisional leadership team within the Division of Surgery, alongside high-…
    • View all Lewisham and Greenwich NHS Trust jobs - London jobs - Personal Assistant jobs in London
    • Salary Search: Personal Assistant - Division of Surgery salaries in London
    • See popular questions & answers about Lewisham and Greenwich NHS Trust
    • The successful candidate will be responsible for coordinating and managing multiple pressures to allow the Executive Director/Senior Lead to focus on their…
    • Trainee Dental Nurse/Receptionist required for a full time/part time position in a friendly NHS and private practice.
    • If you have the relevant experience and are looking for a varied medical secretary role within general practice, we would love to hear from you.
    • The business successfully delivers premium service to clients - throughout Richmond Borough of London - who wish to retain their independence and remain in…
    • (7.5 hour shift per day).
    • Pension - 5% employer contribution based on qualified earnings.
    • VIVUP - Supermarket & High Street Discounts & Employee Assistant…
    • This is a friendly organisation, committed to outstanding customer service and exceptional patient care.
    • Continuous training and development programme.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • File patient records and correspondence in patient medical records.
    • § Previous experience with medical terminology, clinical coding, particularly Read Codes and summarising records.
    • GPs use the Read Code system.
    • The right candidate will have excellent customer service skills having previously worked in 5* high end service.
    • Good knowledge of IT systems.
    • Deal with requests and completed medical reports.
    • Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as…
    • We are looking for a part time Patient Care Coordinator on a 12 month contract.
    • The role of the PCC is primarily and reception based, front of house role, you…
    • Access to clinical and medical-grade training.
    • Background in working at private medical or aesthetic clinic.
    • Understanding of legal best practice standards of…

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Patient Coordinator
EuroEyes Laser Eye Clinic
London SW3 1PY
£30,000 - £35,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£30,000 - £35,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Referral programme
Employee discount
Sick pay
Private dental insurance
Company pension
Private medical insurance
Company events

Full job description

JOB ESSENCE

The purpose of this role is for all patients to have a coordinator that can help them and follow them through their journey from first contact to continuing aftercare. The primary goals of the Patient Coordinators are to reach their booking targets and at the same time deliver outstanding patient care.

DUTIES – DAILY

· Answer queries on the phone

· To guide patients through their first visits and making them aware that you will be their contact person if they have any queries in the future

· To book surgical appointments and consultations

· To invoice patients for deposits and surgery balances

· Ensure all the client’s needs are met while visiting the practice

· To arrange for glasses to be made up for patients

· To update all records on the patient database as appropriate

· To play an active part in the maintenance of a supportive learning environment within the clinic

· To complete the end of day administration

· To hit monthly targets and KPI’s

JOB SPECIFICATIONS

The job requires:

· The ability to be self-motivated

· The ability to manage challenges and understand the fundamentals of consumer behaviour

· The ability to set personal goals above prescribed goals

· The ability to deal with high stress environments in a pro-active manner

· The ability to differentiate between important and urgent tasks, and prioritise and complete multiple tasks

· Good time management

· The need to demonstrate flexibility, including duties, hours of work, breaks, working conditions, working with team members, protocols and procedures, updates in knowledge etc

· An openness to change, grow, and take on greater levels of responsibility and performance

· The ability to communicate and interact effectively, calmly and compassionately, during various points of contact with patients and colleagues alike

· You will need to be flexible and accommodating

· You will have to be knowledgeable about the Clinic

· You will need to know what the clinic can offer the client in any number of special circumstances

· You will need to provide all the information that the client requires to enjoy their visit to the clinic

PERSONAL REQUIREMENTS

· A self-starter

· A minimum of 2 years’ experience in customer facing roles

· A minimum of 2 years’ sales experience ideally in selling consumer services with a proven track record of hitting KPI’s

· Excellent verbal and written communication

· Clerical and administrative experience using computers

· Working knowledge of a simple database application, word, excel, email and Internet

· Some post secondary education will be advantageous

· Good problem-solving skills

· Excellent organisational skills

· Excellent customer service skills

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Sick pay

Work Location: In person

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