Medical Secretary jobs in West Midlands Region

Part-Time Practice Administrator | Private Practice

Location: Birmingham, office-based
Hours: Monday to Friday, 3pm to 6pm, 15 hours per week
Start date: As soon as possible
Sponsorship: Not available

We are looking for an organised and approachable Practice Administrator to join a private psychiatry practice in Birmingham.

You will help keep the practice running smoothly, supporting the psychiatrist with appointments, correspondence, patient records and billing. As a first point of contact for patients, you will need a professional telephone manner and a calm, understanding approach.

Your responsibilities

Respond to patient enquiries by telephone and email, providing clear information about appointments, fees and clinic procedures.

Manage the psychiatrist’s diary, booking consultations, follow-ups and urgent appointments when required.

Prepare, proofread and process clinical correspondence, reports and GP letters.

Keep electronic patient records accurate, up to date and confidential.

Process invoices and payments, and liaise with private medical insurers when needed.

What we are looking for

Previous experience in healthcare administration, medical secretarial work or a similar role. Experience within private healthcare, psychiatry, mental health or psychology would be an advantage.

Accurate typing and audio-transcription skills, good written English and knowledge of medical terminology.

Strong organisational skills and attention to detail, with the ability to manage several administrative tasks efficiently.

A friendly, professional telephone manner and a sensitive approach when speaking with patients.

A good understanding of patient confidentiality, GDPR and the secure handling of medical information.

What we offer

Regular weekday afternoon hours.

A supportive private healthcare environment.

The opportunity to work closely with experienced clinical professionals.

An immediate start for the right candidate.

Right to work

Applicants must have the right to work in the UK. Appropriate evidence will be required and checked before appointment. Sponsorship is not available for this role.

To apply, please send your CV and a brief summary of your relevant experience.

Application question(s):

• Regular weekday afternoon hours.
• A good understanding of patient confidentiality, GDPR and the secure handling of medical information.
• Previous experience in healthcare administration, medical secretarial work or a similar role. Experience within private healthcare, psychiatry, mental health or psychology would be an advantage.
• Accurate typing and audio-transcription skills, good written English and knowledge of medical terminology.
• No sponsorship available

Work authorisation:

• United Kingdom (required)

Location:

• Birmingham, West Midlands (required)

Work Location: In person