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    • Manage service inventory, tools, spare parts, and documentation while maintaining accurate service records and customer information.
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    • Experience in field service, preferably in the medical device industry.
    • Document repairs and service activities accurately following Good Documentation…
    • This role will suit someone who is keen to use their electrical knowledge to develop a career in the medical equipment industry through a 3-4 year Development…
    • Delivery of application training to site personnel to effectively use the medical equipment installed.
    • Impeccable customer service skills and a confident and…
    • Prior experience in electronics service is required (medical devices/software based medical systems would be advantageous).
    • Computer skills: MS Office, Linux.
    • Liaising with the service office and customer to plan daily and weekly visit schedules.
    • You build your expertise by solving problems on-site, sharing knowledge…
    • Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day).
    • Compliance& Administration: Maintain rigorous administration and regulatory documentation to ensure compliance and efficient service delivery.
    • Provide top class service support to hospital Point of Care teams and Hospital clinicians.
    • This position is part of the service department which is a field-…
    • Compliance& Administration: Maintain rigorous administration and regulatory documentation to ensure compliance and efficient service delivery.
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    • Must have a service or maintenance background.
    • Adhering to timeslots and liaising with service users if this is not possible.
    • The ideal candidate will be able to work on their own and apart of the team, be forward thinking and organised to complete jobs within specific time frames.
    • Engage service contract renewal discussion with hospitals by presenting the value proposition of Intuitive Surgical’s service offerings.
    • Cover reactive call-outs and urgent service level agreements.
    • Perform routine safety checks and scheduled servicing on medical lifting aids.
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    • Previous field service or maintenance experience.
    • Excellent customer service and communication skills.
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Field Service Engineer - Radiology
Bayer
·
4.1
Hybrid work
£52,000 - £57,000 a year

Job details

£52,000 - £57,000 a year
Annual leave, Employee discount, Life insurance, Company pension, Private medical insurance
Hybrid work

Full job description

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.


Field Service Engineer - Radiology


Field Service Engineer - Radiology


Location: Field-Based (covering Scotland and North England)


We are looking for an experienced Field Service Engineer to join our Radiology team and play a key role in delivering exceptional technical support and customer service across a designated territory.


In this role, you will be responsible for the installation, preventative maintenance, troubleshooting, and repair of MEDRAD injection systems and related products within clinical environments. Working closely with healthcare professionals, biomedical engineers, and internal commercial and technical teams, you will help ensure the reliability and performance of critical medical equipment that supports patient care.


This is an exciting opportunity for an experienced Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or Radiology Service Engineer looking to join a global healthcare organisation and work with advanced medical technologies in a customer-facing environment.


What you'll do

  • Deliver installation, preventative maintenance, troubleshooting, repair, and technical support for MEDRAD injection systems across your assigned territory.
  • Build strong relationships with hospital customers, radiology departments, biomedical engineers, and key clinical stakeholders to ensure exceptional customer satisfaction.
  • Perform electrical and pressure safety testing, software upgrades, system updates, and equipment validations in line with company and regulatory requirements.
  • Manage service inventory, tools, spare parts, and documentation while maintaining accurate service records and customer information.
  • Collaborate with internal service, sales, clinical, and technical teams to support business objectives, service revenue targets, and continuous improvement initiatives.

Who you are

  • Previous experience as a Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or similar technical service role.
  • Experience supporting medical devices, healthcare technology, or radiology equipment within NHS and/or private healthcare environments.
  • Strong electro-mechanical troubleshooting, fault-finding, and diagnostic skills.
  • Ability to read technical documentation, schematics, and maintenance manuals.
  • Full UK driving licence and willingness to travel extensively within the territory, including occasional overnight stays.

Join us and help support healthcare professionals by ensuring critical diagnostic technologies operate at their best, enabling better outcomes for patients every day.


Why join us?

At Bayer, we're committed to helping our employees grow their careers while making a positive impact. You'll join a collaborative team where your ideas are valued, your development is supported, and your work contributes to ensuring products reach customers when they need them most.


Your Application

“Be You” at Bayer where you have the opportunity to be part of our culture influencing Health for all and Hunger for none.

We value our employees and believe that rewarding your contributions is essential to our shared vision. Discover the exceptional benefits awaiting you as a valued member of #Teambayer


Compensation and Benefits

Salary you can expect: £52,000 - £57,000 depending on skills and experience. Salary reviews take place annually in April.


  • Competitive compensation package consisting of an attractive base salary and annual company bonus.
  • Individual bonus can also be granted for top Talent Impact
  • 28 days annual leave plus bank holidays
  • Private Healthcare, generous pension scheme and Life Insurance
  • Wellness programs and support
  • Employee discount scheme
  • International career possibilities
  • Flexible and Hybrid working
  • Help with home office equipment
  • Volunteering days
  • Support for professional growth in a wide range of learning and development opportunities
  • We welcome and embrace diversity providing an inclusive working environment

The best possible work-life balance is of great importance to us, which is why we support flexible hybrid working model.


Location:

United Kingdom : Field Based : Field Based


Division:

Pharmaceuticals


Reference Code:

891939

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