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    • Good organisational skills with the ability to manage multiple service calls simultaneously.
    • Liaise with clients to schedule appointments and ensure timely…
    • Proven experience in a service environment.
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    • Complete detailed service reports and maintain accurate records.
    • Experience working in a field service or maintenance environment.
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    • Additional certifications in quality management or medical device compliance.
    • Experience with Class III medical device validation, testing or quality assurance.
    • Replacing and installing service parts.
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    • Must be flexible in their duties.
    • Cover reactive call-outs and urgent service level agreements.
    • Perform routine safety checks and scheduled servicing on medical lifting aids.
    • Must have a service or maintenance background.
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    • Maintain accurate service records, reports, and documentation.
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    • Excellent customer service and communication skills.
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    • Domain: Class III medical device · system validation.
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Job Post Details

Field Service Engineer
London
£30,000 - £36,000 a year
Permanent, Full-time

Job details

£30,000 - £36,000 a year
Permanent, Full-time
London

Full job description

About us

CCS is a leading national garage equipment specialist, working closely with industry-name clients including Biffa plc, Northgate Vehicle Hire and Lookers Motor Group. To find out more about joining our future-focused, innovative business, please get in touch.

The role includes visiting our customers’ premises Nationwide predominantly working as part of the service team carrying out installation of garage equipment when required and to undertaking the pre-planned maintenance and repairs of all vehicle workshop equipment.

This role offers an excellent opportunity to work in a fast-paced environment, utilise technical expertise, and contribute to customer satisfaction through exceptional service delivery. Candidates should possess strong problem-solving skills, excellent communication abilities, and a proactive approach to troubleshooting and service management.

Duties

  • Install, commission, and maintain equipment at various client locations in accordance with company standards.
  • Diagnose technical issues on-site and perform repairs or adjustments to ensure optimal operation of machinery.
  • Provide training and technical guidance to clients on the proper use and maintenance of equipment.
  • Conduct routine inspections and preventative maintenance to minimise downtime and extend equipment lifespan.
  • Document all service activities accurately, including detailed reports of repairs, parts used, and recommendations for future maintenance.
  • Liaise with clients to schedule appointments and ensure timely completion of service requests.
  • Assist in the development of technical documentation and user manuals as required.
  • Maintain a high level of safety awareness by adhering to health and safety regulations during all service activities.

Qualifications

  • Proven experience as a Field Service Engineer or similar technical role within relevant industries such as manufacturing, automation, or industrial equipment.
  • Strong technical knowledge of electrical, mechanical, or electronic systems.
  • Excellent problem-solving skills with the ability to diagnose complex issues efficiently.
  • Good organisational skills with the ability to manage multiple service calls simultaneously.
  • Effective communication skills to liaise confidently with clients and team members.
  • Valid driving licence with a clean driving record; willingness to travel extensively to client sites across regions.
  • Relevant qualifications such as HNC/HND in Engineering or equivalent are preferred but not essential.
  • Full training provided for those with transferrable skills.
  • Ability to work independently under minimal supervision while maintaining high standards of quality and safety. This position offers an engaging career path for individuals passionate about technology and customer service within a supportive organisation committed to professional development.

Pay: £30,000.00-£36,000.00 per year

Work Location: On the road

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