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Workspace Field Service Engineer (Mobile) - job post

Canon
3.6 out of 5 stars
Scotland
Full-time
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Job details

Job type

  • Full-time

Location

Scotland

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme
  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Discounted gym membership

Full job description

We are looking for talented individuals to join the Scotland Team working primarily in the Central Scotland area postcodes as a Field Service Engineer. You’ll combine technical know-how with logical fault- finding skills to ensure maximum device uptime and best in class customer experience-both onsite and via remote support. The ideal candidate would live in the central belt of Scotland (but not limited too)to meet agreed service levels.

Whether you're an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that's both rewarding as it is varied.

As a Canon Field Service Engineer, you'll be the trusted expert delivering our high standards directly to customers -installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.


You’re a creative problem-solver who sees the world through a customer’s eyes. You’re collaborative, courageous and ready to take on new challenges

  • Strong fault-finding and diagnostic skills (electrical/mechanical)
  • A customer-first mindset and great communication skills
  • Confidence using IT systems and managing your time effectively
  • A proactive, self-motivated approach to learning and development
  • Full UK driving licence (for mobile roles)

If you're ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.

Further Information:
Competitive salary: Salary to be dependant on experience

Location – Field Based Central Scotland Postcodes

Additional: Company car

  • Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.

  • Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.

  • Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.

  • Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.

  • Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.

  • Employee discount – Up to 38% off products from our Canon store.

  • Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

No agencies please

-Deliver high quality service with a focus on the first- time fixes

- Utilise remote diagnostic tools for proactive monitoring, triage, visit preparation and incident avoidance

- Provide technical support and training to customers

- Manage and optimise car stock inventory

- Build strong customer relationships though effective communication and a professional approach

- Advise customers on chargeable work and obtain necessary authorisation

- Accurately record service activities in line with company guidelines

- Be empowered to grow your skills and shape your career

- Collaborate with supportive service teams that values your input

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