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Job Post Details

Part-time Medical Receptionist - job post

The Whipton Surgery
Exeter EX4
From £12.75 an hour - Permanent, Part-time

Job details

Pay

  • From £12.75 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Overtime

Location

Exeter EX4

Benefits

Pulled from the full job description

  • Annual leave
  • Sick pay
  • Company pension
  • On-site parking

Full job description

We are looking for a part-time receptionist

Could you be one of the outstanding individual we are looking for to join our great team?

The position will be a mix of administrative duties, welcoming patients at the reception, and dealing with online and telephone enquiries.

This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. A knowledge of SystmOne clinical software and experience in working in a GP practice would be a definite advantage.

Work pattern:

  • Monday 09:00 - 18:30 (9 hours)
  • Tuesday 13:00 - 18:30 (5 hours)
  • Wednesday 13:00 - 18:30 (5 hours)
  • Friday 13:00 - 18:30 (5 hours)
  • 24 hours per week, with regular overtime to cover annual leave etc.

Main duties may include the following:

  • Dealing with patients queries
  • Booking appointments
  • Processing prescriptions requests

To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Processing incoming and outgoing mail
  • File and store records as required
  • Photocopy documentation as required
  • Process post as requested
  • Data entry of new and temporary registrations and relevant patient information
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
  • Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
  • Process incoming test results, ensuring they are referred to the relevant clinician
  • Read code data on SystmOne
  • Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
  • Manage all administrative queries as necessary
  • Carry out system searches as requested
  • Maintain a clean, tidy, effective working area at all times
  • Support all clinical staff with general administrative tasks as requested
  • Provide cover during staff absence
  • Book appointments
  • Management of repeat prescriptions, ensuring they are processed accurately and efficiently
  • Complete opening and closing procedures in accordance with the duty rota

Job Types: Part-time, Permanent

Pay: From £12.75 per hour

Benefits:

  • Company pension
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • Exeter EX4 8EG: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Receptionist: 1 year (preferred)
  • Call handling: 1 year (required)

Language:

  • Fluent English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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