Care Coordinator / Care Assessor – Dual Role

Preston & Blackburn | Full Time | £33,000 per annum

Monday – Friday | 8:30am – 5:00pm |

Beluga Rox is recruiting a Care Coordinator / Care Assessor on behalf of a multi-award-winning care and support provider based in Preston, covering Blackburn and the surrounding areas.

Our client delivers specialist complex care and support services to people of all ages. Established in 2017, the organisation has built an excellent reputation among case managers, commissioners, healthcare professionals and private individuals for delivering high-quality, person-centred care.

Due to continued growth, we are looking for a compassionate, organised and motivated individual to join an established and supportive team.

This is a varied dual role combining care coordination with client assessments and care planning. It offers an excellent opportunity for someone with a background in domiciliary, community or complex care who is looking to develop their career and take on greater responsibility within a growing organisation.

Previous experience in care coordination or completing care assessments would be advantageous, but is not essential. We are equally interested in hearing from experienced care professionals who have the right skills, attitude and ambition to develop within the role.

The Role

Based in Preston, you will work closely with the Registered Manager, complex care nursing team and wider operations team to support the coordination and delivery of care services across Preston, Blackburn and the surrounding region.

Your responsibilities will include organising care packages and staff schedules, visiting clients to complete assessments and reviews, developing person-centred care plans and supporting care teams to deliver safe, effective and compassionate care.

The position offers a combination of office-based coordination and community-based client visits, making it an ideal opportunity for someone who enjoys variety, building relationships and making a positive difference to people's lives.

Key Responsibilities

Care Assessments & Care Planning

• Carry out new client assessments and regular care reviews.

• Develop, update and maintain person-centred care plans and risk assessments.

• Identify changes in clients' needs and ensure care arrangements are updated accordingly.

• Liaise with clients, families, case managers and healthcare professionals to ensure care packages meet individual requirements.

• Work alongside the complex care nursing team to coordinate joint assessments, client-specific training and staff competencies.

Care Coordination & Service Delivery

• Coordinate and manage care packages across Preston, Blackburn and surrounding areas.

• Organise care schedules and staff rotas, ensuring continuity of care and appropriate staffing levels.

• Respond effectively to changes in care requirements, staff availability and client needs.

• Provide guidance, support and practical advice to members of the care team.

• Maintain accurate and up-to-date client records and documentation using digital care management systems.

• Act as a key point of contact for clients, families, carers and healthcare professionals.

• Work closely with the Registered Manager and wider operations team to maintain excellent standards of service delivery.

• Support the ongoing development and growth of the service through professional communication and relationship building.

• Participate in the on-call rota and provide emergency support, including direct care delivery when required.

• Ensure all activities are carried out in line with organisational policies, procedures and regulatory requirements.

What We're Looking For

• NVQ Level 3 in Health and Social Care, or an equivalent qualification.

• Previous experience delivering regulated personal care and support.

• Experience working within domiciliary, community or complex care services.

• Previous experience in care coordination, care assessments or care planning would be advantageous, but is not essential.

• A good understanding of person-centred care and safe care delivery.

• Strong organisational and time-management skills, with the ability to manage changing priorities.

• Excellent verbal and written communication skills.

• Confidence communicating with clients, families, care staff and healthcare professionals.

• A compassionate, empathetic and professional approach.

• Good problem-solving skills and the ability to remain calm under pressure.

• The ability to work independently while contributing positively to a wider team.

• Good IT skills, including confidence using digital care systems and Microsoft Office.

• A full UK driving licence and access to your own vehicle, as travel is required across the region.

• A flexible, proactive attitude and a genuine passion for delivering high-quality care.

Salary, Hours & Benefits

• Salary: £33,000 per annum.

• Working hours: Monday to Friday, 8:30am – 5:00pm.

• Location: Preston office base, covering Blackburn and surrounding areas.

• Mileage: Business mileage reimbursed at 35p per mile.

• Private medical cover.

• 25 days' annual leave plus bank holidays.

• Company pension scheme.

• Ongoing training and continued professional development.

• Excellent internal career progression opportunities.

• A supportive and established management team.

• Dress-down Fridays.

• Free lunch every Friday.

• Regular team-building activities.

Why Join?

This is a fantastic opportunity to become part of a respected and growing care provider where your contribution will make a genuine difference.

Whether you already have experience coordinating care services and carrying out assessments, or you're an experienced care professional looking to take the next step in your career, this role offers variety, responsibility and the opportunity to develop your skills within a supportive team.

Our client's success has been built on recruiting people who share its values, compassion and commitment to delivering outstanding care. In return, employees are supported, valued and encouraged to progress their careers.

Interested? Apply Today

For more information or a confidential discussion about the opportunity, contact Holly at Beluga Rox.

Telephone: 01244 562000

Email: holly@belugarox.co.uk