Medical Support Secretary jobs in Chelmsford

Medical Secretary / Reception Support

We are looking for an experienced and enthusiastic Medical Secretary / Reception Support to join our friendly GP practice team.

The ideal candidate will possess excellent communication and organisational skills, a professional telephone manner, and the ability to deal appropriately with sensitive and confidential information. You will be able to remain calm under pressure; prioritise your workload effectively and consistently work to deadlines.

This is a varied role which will, during periods of staff absence or increased demand, incorporate reception cover on an ad-hoc basis to meet the needs of the Practice. This may occasionally involve an earlier start or later finish.

Main Duties and Responsibilities

• Undertaking a variety of secretarial and administrative duties, including typing referral letters and processing referrals via the NHS e-Referral Service.
• Processing applications for private medical reports, insurance claims and other private work, including requests for access to patient records.
• Summarising and read coding relevant information from patient clinical records and hospital correspondence.
• Dealing with telephone queries from patients, hospitals and external agencies.
• Liaising with secondary care providers and other healthcare organisations.
• Filing and general administrative duties.
• Providing reception support when required.

Essential Requirements

• Previous experience working as a Medical Secretary and Reception Support.
• NHS experience.
• Experience using the SystmOne clinical system.
• Excellent communication and organisational skills.
• Ability to work accurately and efficiently under pressure.
• Ability to work both independently and as part of a team.
• Flexible approach to covering additional hours, annual leave and sickness absence when required.
• NHS Smartcard desirable.

Hours of Work

38 hours per week:

• Monday: 8:00am – 6:30pm
• Tuesday: 8:00am – 6:30pm
• Thursday: 8:00am – 6:30pm
• Friday: 8:00am – 6:30pm

Salary and Benefits

• £12.71 per hour
• 5.6 weeks annual leave inclusive of bank holidays
• NHS Pension Scheme enrolment
• Free onsite parking
• Onsite cafeteria
• Support with professional development
• Staff events throughout the year
• Modern medical centre based within a community hospital setting

Location Benefits

• Outstanding local schools
• Excellent transport links
• Convenient access to the M11
• Easy links to London, Cambridge and Stansted Airport

How to Apply

If you believe you have the skills and ambition to play a key role within our team, we would love to hear from you.

Please submit:

• Your CV
• A covering letter
• Details of your current notice period (if applicable)

For further information about Helix Medical Centre, please visit:

www.helixmedicalcentre.co.uk

Following shortlisting, successful applicants will be contacted.

Additional Information

Work Location: In person – Bishop's Stortford, CM23 5JH

Applicants must be able to reliably commute to, or relocate to, Bishop's Stortford prior to commencing employment.

Experience Required: Minimum 1 year's experience as a Medical Secretary and Reception Support.

Please note that this is a permanent position and is not suitable for students, gap-year applicants, or individuals seeking work alongside university or college studies.

We reserve the right to close this vacancy early should a sufficient number of applications be received.

Job Type: Full-time

Pay: £12.71 per hour

Benefits:

• Free parking
• On-site parking

Application question(s):

• What notice period are you required to give to your current employer?
• Do you hold a valid NHS Smartcard?
• Do you have experience using the SystmOne clinical system?
• Will you be able to reliably commute or relocate to Bishop's Stortford CM23 5JH for this job?

Work Location: In person