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    • Registrations of new patients – computer data and medical records.
    • Scanning, faxing, typing and photocopying as required.
    • Receive and make calls as required.
    • Hybrid working (typically 2-3 days from home for a full time worker).
    • As the first point of contact for new prospective clients, you'll play a vital role in…
    • Strong understanding of medical terminology and NHS processes.
    • Supporting clinicians with medical reports and urgent administrative tasks.
    • Repetitive use of hands and fingers for typing and mouse operation.
    • The employee will work from a home office or other suitable remote location with reliable…
    • Typing clinical and administrative correspondence (audio and copy typing).
    • To maintain and update accurate patient records is accordance with standard operating…
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    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
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    • Computer literacy – comfortable with typing and digital documentation.
    • Review medical conditions and assess their impact on daily activities.
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    • Computer literacy – comfortable with typing and digital documentation.
    • Review medical conditions and assess their impact on daily activities.
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    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
    • We are currently recruiting for hybrid remote Functional…
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    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
    • File patient records and correspondence in patient medical records.
    • This includes the typing of letters, patient referrals, etc. in an accurate and quality…
    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
  • View similar jobs with this employer
    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.
  • View similar jobs with this employer
    • Review medical records and write comprehensive reports.
    • Review Evidence: analyse medical evidence, health questionnaires, and daily living activities.

Job Post Details

Medical Receptionist - job post

Saintfield Health Centre
Saintfield BT24 7AD
From £12.71 an hour - Permanent, Full-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Permanent
  • Full-time

Location

Saintfield BT24 7AD

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension
  • On-site parking

Full job description

Reception

  • Be the link between patients and other members of the Surgery team.
  • Deal with hand completed repeat prescriptions and fit notes for patients after confirming name and address details.
  • Respond to all queries and requests for assistance from patients and visitors at reception in an efficient and courteous manner.
  • Ensure reception and waiting areas are neat and tidy.
  • Advise patients of relevant charges for private services, accept payment and issue receipts for same.
  • Explain Surgery arrangements to new patients and those seeking temporary cover, adhering to relevant procedures.

Telephones

  • Receive and make calls as required.
  • Divert calls and take messages as appropriate ensuring accuracy of detail and prompt appropriate delivery.
  • Ensure that telephone system is operational at the beginning of each day and switched over appropriately at lunchtime and at the end of each day.
  • Working knowledge of telephone system during and after hours e.g. emergency line.
  • Deal with patient requests for appointments, prescriptions and home visits as per Surgery protocol.
  • Book interpreters and ambulances as and when required, as per Surgery protocol, and record details when booking completed.
  • Ensure that telephones are at all times answered promptly and politely.

Appointments System

  • Ensure total familiarity with appointment system, including regular and incidental variations.
  • Book appointments for patients ensuring sufficient information is recorded to identify patient/medical needs.
  • Ensure that patients without appointments but needing ‘urgent consultation’ are directed appropriately.

Computer

· Process patients change of address – computer data and medical records (have knowledge of practice area).

· Process repeat and acute prescription requests in accordance with practice guidelines.

· Registrations of new patients – computer data and medical records.

Administration

  • Have a thorough knowledge of all Surgery procedures.
  • Work in accordance with written protocols.
  • Open, sort and distribute incoming post as per Surgery procedures.
  • Scanning, faxing, typing and photocopying as required.
  • Dispatch outgoing post.
  • Assist in preparing patient letters for posting.
  • File, retrieve and re-file records as required ensuring strict numerical order is adhered to.

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking
  • Sick pay

Experience:

  • Medical Receptionist: 1 year (preferred)
  • Medical Secretaries & Receptionists: 1 year (preferred)

Work Location: In person

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