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Job Post Details

Service Manager (Base plus Bonus pay) - job post

Enabling Lives
Gloucester GL1
£37,000 - £40,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £37,000 - £40,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekend availability
  • Monday to Friday

Location

Gloucester GL1

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Employee discount
  • Employee assistance programme
  • Company pension
  • Private medical insurance
  • On-site parking

Full job description

Job Title: Supported Living Service Manager - Level 5 Required Location: Gloucester, GL1 (Close proximity services) Job Type: Full-time, Permanent Schedule: Monday to Friday (8-hour shifts) with weekend availability & on-call coverage Salary: Up to £40,000 per year + Performance Bonus

Key Requirements at a Glance:

  • Qualification: Level 5 Diploma in Leadership for Health and Social Care (Essential).
  • Experience: Minimum 2 years in a Managerial or equivalent leadership role within a supported living setting.
  • Inspection Record: Proven track record with CQC / Local Authority inspections (minimum "Good" rating).
  • Specialist Knowledge: Demonstrated experience with Positive Behaviour Support (PBS), complex needs, autism, mental health, and trauma-informed care.
  • Licence: Full UK Driving Licence with business insurance and vehicle access.

About the Role

Lead with purpose, inspire teams, and empower lives. Enabling Lives is looking for a hands-on Supported Living Service Manager to oversee a cluster of closely located services in Gloucester (GL1).

In this role, you will work in partnership with the Senior Management Team, PBS Specialists, and frontline care teams to deliver high-quality, person-centred support for young adults with learning disabilities, autism, mental health needs, and complex behaviours.

Key Responsibilities

  • Operational Leadership: Lead daily operations across local supported living sites, ensuring full CQC compliance and quality standards.
  • PBS & Person-Centred Care: Collaborate with the PBS and Therapeutic teams to implement co-produced support plans and active support models.
  • Team Development: Mentor, supervise, and coach Deputy Managers and support staff to foster a positive, empowering workplace culture.
  • Continuous Improvement: Utilize reflective practice, quality audits, and stakeholder feedback to drive service excellence.

Key Benefits

  • Salary & Bonuses: Up to £40,000 per annum + Performance Bonus + £1,000 Refer-a-Friend scheme.
  • Healthcare & Wellbeing: Private Medical Insurance, Employee Assistance Programme (EAP), and fully paid Enhanced DBS check.
  • Time Off & Progression: Generous annual leave allowance (up to 35 days with long-service rewards) and ongoing leadership development.

Apply Now

Ready to inspire teams and make a lasting impact? Click Apply Now to submit your CV.

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Application question(s):

  • Are you a driver with business insurance or willing to get business insurance as part of the role?
  • Have you completed your Diploma Level 5 in Health & Social Care, or equivalent?
  • Do you have a minimum of 2 years experience as a Service Manager?
  • Have you got experience overseeing the management of people with complex needs or people who have experienced trauma?

Work Location: In person

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