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    • Non-contributory medical cash plan, with the option to include family members.
    • Help Create the Environment That Makes Exceptional Care Possible*.
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    • The Facilities Support Manager (FSM) provides professional, operational and administrative leadership across the Trust’s Facilities function.
    • As the first point of contact for patients, you will play an important role in delivering a professional, welcoming, and efficient service.
    • Salary: £26,500 - £28,500 per annum, pro rata, (dependant on experience).
    • Working Hours: 37 per week (part time could be considered).
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    • You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • You’ll also receive 30 days’ annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs,…
    • Review medical conditions and assess their impact on daily activities.
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    • Working Pattern:* 4 Days Per Week, Term-Time Contract (42 Weeks Per Year).
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Job Post Details

Facilities Officer
Porthpean Road, St. Austell PL26 6AB
£30,233 - £35,057 a year
Full-time

Job details

£30,233 - £35,057 a year
Annual leave, Sick pay, Employee assistance programme, Company pension
Full-time
Porthpean Road, St. Austell PL26 6AB

Full job description

Facilities Officer

Location: Mount Edgcumbe Hospice, Porthpean Road, St. Austell, PL26 6AB

Salary: £30,233 - £35,057 per annum (depending on experience) plus on-call allowance
Hours: 37.5 hours per week.

Help Create the Environment That Makes Exceptional Care Possible

At Cornwall Hospice, every member of our team plays an important role in supporting patients and their families. While this role is not directly involved in patient care, the work you do behind the scenes helps ensure our hospices, retail locations and wider estate remain safe, welcoming and well-maintained environments where outstanding care can be delivered every day.

We are looking for a skilled and proactive Facilities Officer to join our Facilities team. This is a varied and rewarding role that will see you working across our estate, maintaining buildings and equipment, supporting refurbishment projects, ensuring compliance with healthcare regulations and responding to maintenance issues as they arise.

No two days will be the same. One day you may be carrying out planned maintenance works, the next you could be supporting a refurbishment project, managing contractors on site or responding to an urgent maintenance issue requiring immediate attention.

If you enjoy solving problems, take pride in maintaining high standards and want your work to make a genuine difference, we'd love to hear from you.

About the Role

As a Facilities Officer, you will play a key role in maintaining our buildings and facilities, ensuring they remain safe, compliant and fit for purpose.

Key Responsibilities

  • Deliver planned preventative maintenance (PPM) and reactive maintenance across hospice, retail and support locations.
  • Diagnose and resolve technical issues across a wide range of building systems, fixtures and equipment.
  • Undertake maintenance and repair work including basic electrical, plumbing, carpentry, decorating and general building fabric repairs.
  • Support refurbishment projects, retail shop fits, warehouse improvements and other estate developments.
  • Ensure compliance with relevant legislation, regulations and organisational standards.
  • Carry out routine health and safety inspections and compliance checks.
  • Maintain accurate maintenance, risk assessment and compliance records.
  • Manage contractors on site, ensuring work is completed safely, efficiently and to a high standard.
  • Prioritise workloads effectively across multiple sites.
  • Support and supervise volunteers involved in facilities activities.
  • Participate in the on-call rota (5pm-8am and weekends) to respond to urgent maintenance issues when required.

About You

We are looking for an individual with strong technical capability, practical problem-solving skills and a proactive approach to facilities management.

Essential Skills and Experience

  • Experience in building maintenance, facilities management, estates management or a similar environment.
  • Practical skills in one or more trades such as carpentry, plumbing, decorating, plastering, general building maintenance or basic electrical work.
  • Experience diagnosing faults and identifying effective repair solutions.
  • Good understanding of compliance requirements, including:
  • Health and Safety legislation
  • Fire safety procedures and routine checks
  • Water hygiene and legionella controls
  • Asbestos management procedures
  • Building regulations and statutory inspection requirements
  • Experience working in environments where safety, compliance and minimising disruption are essential.
  • Ability to work independently and manage competing priorities effectively.

Personal Qualities

  • Proactive, self-motivated and reliable.
  • Practical and solution-focused.
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Able to work collaboratively with colleagues, contractors and volunteers.
  • Adaptable and resilient when responding to changing priorities and urgent issues.
  • Committed to maintaining high standards of safety and compliance.
  • Comfortable with the physical demands of facilities work, including manual handling and working at height.

Other Requirements

  • Full UK driving licence.
  • Willingness to travel between Cornwall Hospice sites.
  • Participation in the on-call rota.

Why Join Us?

Our employees and volunteers are at the heart of everything we do. By joining our team, you'll play a vital role in helping us provide outstanding care and support to local people and their families.

In return, we offer:

  • The opportunity to make a genuine difference
  • A supportive and values-driven working environment
  • Access to a wide range of learning, training and development opportunities
  • 36 days annual leave (including bank holidays, pro rata), plus the option to buy or sell leave
  • Contributory pension scheme
  • Life Assurance
  • Non-contributory medical cash plan, with the option to include family members
  • Employee Assistance Programme
  • Enhanced sick pay scheme

You will also be joining a passionate team of colleagues and volunteers who are committed to making a positive difference every day.

Join a Team That Makes a Difference

If you're looking for a varied and rewarding facilities role where your skills will directly support patients, families, staff and volunteers, we'd love to hear from you.

Apply today and help us provide safe, welcoming and well-maintained environments that enable exceptional hospice care across Cornwall.

Closing Date: Friday 13th November 2026
Interview Date: TBC

We reserve the right to close this vacancy early.

For more information or assistance, please contact our People & Culture Team on 01726 66868.

Job Type: Full-time

Pay: £30,233.00-£35,057.00 per year

Application question(s):

  • Do you have a full UK Driving Licence?
  • What practical skills do you have relating to the role advertised?

Experience:

  • facilities management, estates management or similar: 1 year (required)

Work Location: In person

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