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Mental Health Support Worker jobs in Norwich

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    • Work with partners to support clients with access to appropriate mental health support.
    • Experience of supporting people with their mental health within a…
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    • ​- Experience of working within mental health support – specifically out of hours services.
    • The service accepts referrals from police, ambulance and 111 option…
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    • Adults with complex mental health needs.
    • Have you provided support to adults with mental health needs in the community or through lone working?
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    • Adults with complex mental health needs.
    • Have you provided support to adults with mental health needs in the community or through lone working?
    • At least 8 months experience as a support worker, health care assistant, or similar, working with significant challenging behaviour.
    • A Healthcash Plan (provided by SimplyHealth) providing access to a GP 24/7, discounted gym membership, money back on health costs, and discounts for highstreet…
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    • This care package provides 24/7 support.
    • Waking night shifts: 9pm onwards (remaining awake throughout the night to provide reassurance and support).
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    • This care package provides 24/7 support.
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    • *Salary: *£29,071 to £29,482 per annum, depending on qualifications (including 5 sleep-ins per month paid at £64.95 per night).
    • Full Time (38 hours per week).
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    • Delivering tailored, person-centred support guided by positive care plans.
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Job Post Details

Mental Health Recovery Worker
Norfolk and Waveney Mind
·
3.0
Norwich
£25,390 a year
Permanent, Full-time
Apply on company site

Job details

£25,390 a year
Permanent, Full-time
Monday to Friday
Norwich

Full job description

Mental Health Recovery Worker / Primary Care Network (PCN) Recovery Worker

Reference: NWM/780

​Working Hours: Full Time 37.5 hours per week - Monday - Friday 9AM - 5PM

​Starting Salary: £25,390 per annum, rising to £26,206 after probation

​​Location: Norwich and Surrounding areas
​​**You will be required to travel to other locations where necessary. The role will include lone-working within GP practices and/or other appropriate community venues. Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at 55p per mile for cars, after deducting the mileage between your home and work base.

​The Service
​Based in GP surgeries located across Norfolk and Waveney. Working with local surgeries and Primary Care Networks (PCNs) to see a reduction in the number of people with mental health issues re-presenting to their GP. This will include support / signposting to access Hub-based and Wellbeing services to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.

​​As well as working with patients 14+ with their mental health, we are excited to potentially offer the opportunity for staff to be upskilled in certain specialisms, whereby you will be given extra training to support patients in areas such as: Dementia, Bereavement, ADHD/Autism, Children and Young People, Family, and 18-25 years olds. Please note this isn't an exhaustive list and can be discussed during interview.

​​The Role
​You will work alongside the wider team and NSFT staff to support a reduction in the number of people with mental health issues re-presenting to their GP. You will support / signpost to access Hub-based and Wellbeing services, to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.

​Among Other Responsibilities You Will

- Work with partners to support clients with access to appropriate mental health support.

- Provide Personalised Support for clients in a person-centered and holistic way.

- Seek ways to continuously improve services for clients and their families.

- Provide support to PCN partners.

- Connect with external VCSE agencies, Norfolk County Council (NCC), Early Help Hubs, NSFT, health professionals, Wellbeing Service, Social Prescribers, contractors, education sector.

The Ideal Candidate Will Have

- Commitment to empower and support people in a way that inspires trust and confidence, motivating others to reach their potential
- Experience of supporting people with their mental health within a professional setting.
- Excellent understanding of recovery and recovery principles.
- Understanding of social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Experience of partnership/collaborative working and building relationships within internal services and external organisations.
- Experience of data collection, client record management systems and using tools to measure the impact of services.
- Driving license and motor vehicle, and a willingness to travel across your locality on a regular basis.

​​Closing date: This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible.​
Interview Dates will be confirmed

​​​​​​How To Apply
​​*Candidates will be redirected to the Norfolk and Waveney Mind website to apply online.

​​​​Norfolk and Waveney Minds Equity Statement
​​​We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

​​​Safeguarding Statement
​​​Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

#IND1

Pay: £25,390.00 per year

Work Location: In person

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