Mental Health Support Worker jobs in Portsmouth

Support Worker — Children & Families | Southampton

Frontline Health Professionals

Pay rates — all rates are PAYE gross and inclusive of rolled-up holiday pay at 12.07% (statutory entitlement for irregular-hours workers under the Employment Rights (Amendment, Revocation and Transitional Provision) Regulations 2024)

• Monday – Friday, (day) 08:00–20:00, £16.00 per hour
• Saturday (day), 08:00–20:00, £17.00 per hour
• Sunday & Bank Holiday (day), 08:00–20:00, £19.00 per hour
• Waking nights, 20:00–08:00, £17.00 per hour
• Sleeping nights, 20:00–08:00, £13.68 per hour

All rates apply to workers aged 21 and over. Rolled-up holiday pay is itemised separately on every payslip. These are gross PAYE rates paid directly by Frontline Health Professionals, not umbrella-inclusive figures.

Frontline Health Professionals is recruiting experienced Support Workers for children and families work in Southampton.

These are flexible, shift-based roles supporting children, young people and families at the point they most need it, helping families stay together, get the right help, and avoid the breakdown of a home or placement.

What you'll be doing
✅ Supporting children, young people and families in their own home and in the community
✅ Providing the consistent, reliable presence that helps families stay together
✅ Responding to emergency and short-notice placements
✅ Supporting daily routines, education engagement and community participation
✅ Working alongside the family's Lead Practitioner and the wider professional network
✅ Keeping clear, accurate records and working within agreed safeguarding frameworks, including recognising risk to children both inside and outside the home

What we need from you

• Right to work in the UK (we are unable to offer sponsorship)
• Experience of working with children and young people in a professional setting
• Flexibility across days, evenings, nights and weekends
• Full commitment to safeguarding, professional boundaries and recording standards

Desirable: experience with families at risk or children in care; crisis or emergency response experience; full UK driving licence with access to a vehicle.

Pay and engagement — stated plainly

• All rates are PAYE gross, paid directly by Frontline Health Professionals
• Rolled-up holiday pay at 12.07% is included in every rate above and itemised on your payslip
• Paid weekly following timesheet approval
• Before you agree any terms with us, you will receive a Key Information Document setting out exactly what you will be paid, any deductions, and who pays you
• Zero-hours contracts are offered without exclusivity, you are free to work for other employers

What we offer

• Flexible working built around your availability
• A dedicated coordination team who know you by name
• Ongoing training and professional development, including safeguarding
• Meaningful work at critical moments in children's lives

Safer recruitment

This role involves regulated activity with children. All appointments are subject to:

• Enhanced DBS check with Children's Barred List
• Verified photographic identity and right to work documentation
• Full employment history, with any gaps explored
• Satisfactory references covering your recent employment, including your most recent role working with children

References are sought before appointment. We apply safer recruitment practice at every stage.

Equal opportunities

We are committed to anti-discriminatory and anti-racist practice and welcome applications from all backgrounds and communities. If you need an adjustment to the application or interview process, tell us and we will make it.

Apply: https://form.jotform.com/260962943501054

We shortlist on a rolling basis, early applications are encouraged.

Pay: £16.00-£19.00 per hour

Work Location: In person