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Job Post Details

Merton Council logo

Senior Direct Payment Officer - job post

Merton Council
3.8 out of 5 stars
Merton•Hybrid work
£43,680 - £48,003 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £43,680 - £48,003 a year

Job type

  • Permanent
  • Full-time

Location

Merton•Hybrid work

Full job description

Grade/Salary ME12 £43,680 - £48,003 per annum inclusive

Advert Text

Senior Direct Payments Officer

About the role

As a Senior Direct Payments Officer, this role will expose you to playing a vital role in supporting residents to manage their care budgets effectively, helping them make informed choices about their support and maintain independence within their local community. You’ll lead day-to-day operations, including onboarding new residents to the Direct Payments service, and ensure our service remains resident-focused and impactful.


Our Ideal candidate

  • A confident leader who can inspire and guide a well-established team.
  • To have a strong financial and analytical skills.
  • Be excellent problem-solving abilities.
  • Have experience in supervision or management within a social care or financial setting.
  • A passion for making a difference in people’s lives.

Here’s what you can expect:

  • A role that matters in a place where you matter – Your work will directly improve the lives of residents every day.
  • A supportive environment – Join a knowledgeable, friendly team with managers who value and recognise your contributions.
  • Hybrid working – Enjoy flexibility with 3 days in the office and 2 days working from home.
  • Impactful work – Help people live well in Merton, maintain independence, and improve their safety and quality of life.

A focus on prevention – We work closely with partners to enable residents to live fulfilling lives at home for longer, whether through social connections, home adjustments, or tailored care.


Additional Information

  • We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve.
  • As an inclusive employer, we welcome applications from all backgrounds and look forward to receiving your application.
  • We are proud to be recognised as a Disability Confident employer.

What we offer

Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you.

For an informal discussion, please contact Shahina Chowdhury via email at shahina.chowdhury@merton.gov.uk or call 0208 545 4416.

Please note we reserve the right to close this advert early should we receive a high volume of applications.

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