Mobility Specialist jobs

Mobility Specialist: City Mobility

Inverness | Full-time | Competitive salary, dependent on experience

Join City Mobility at an exciting time in our development as part of Advanced Healthcare Group.

City Mobility has been helping people across the Highlands and North East of Scotland maintain their independence for many years. As part of Advanced Healthcare Group, alongside Able Care and Allardyce Healthcare, we're now looking for an experienced and customer-focused Mobility Specialist to join our team in Inverness.

This is a varied, hands-on role for someone who enjoys working directly with customers and making a genuine difference. You'll spend time both in our Inverness showroom and out across the region, meeting customers in their own homes, understanding their individual needs and recommending and demonstrating mobility equipment that can help them live more independently.

There is no hard-sell approach. We want someone who can build trust, understand people's needs and provide knowledgeable, professional advice.

You'll work across products including mobility scooters, powered wheelchairs and other mobility and independent-living equipment, as well as supporting customers through the Motability Scheme.

What you'll be doing

• Carrying out customer assessments and product demonstrations in the showroom and customers' homes
• Advising customers on suitable mobility and independent-living solutions
• Supporting Motability customers through the assessment and sales process
• Building strong relationships with customers, families and healthcare professionals
• Following up enquiries and opportunities and providing an excellent customer experience
• Supporting outreach, events and local business development
• Developing strong product and industry knowledge through ongoing training
• Working closely with colleagues across City Mobility and the wider Advanced Healthcare Group

About you

We're interested in people with strong customer-facing or consultative sales experience who are comfortable working independently and building relationships.

Previous experience within mobility, healthcare, medical equipment or a related sector would be particularly valuable, although we'd also be interested in someone with the right customer approach and transferable experience.

You'll need a full UK driving licence and be comfortable travelling throughout the Highlands, Moray and Grampian, with occasional longer journeys and overnight stays. This reflects the geographic coverage in the existing role.

Why join us?

City Mobility combines the feel and customer focus of a well-established local business with the opportunities that come from being part of a growing healthcare group.

You'll have the chance to develop your expertise, work alongside experienced people and play an important part in the next stage of our development.

Our benefits include:

• Competitive salary, dependent on experience
• Company vehicle provided for customer visits
• Ongoing product and professional training
• Opportunities to develop your career within Advanced Healthcare Group
• TOIL for additional hours worked
• Annual leave entitlement 29 days including bank holidays
• Work place pension

Hours: 37.5 hours per week
Location: Inverness, with regular travel throughout the Highlands, Moray and Grampian

Pay: £24,765.00-£28,900.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Ability to commute/relocate:

• Inverness IV1 1SG: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• The successful applicant will be required to join Disclosure Scotland's PVG Scheme before starting work. Are you happy to do this?

Language:

• English fluently (required)

Work Location: In person