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Job Post Details

Business Support Officer - job post

Neath Port Talbot County Borough Council
4.5 out of 5 stars
Neath Port TalbotHybrid work
£24,796 - £25,583 a year - Full-time
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Job details

Pay

  • £24,796 - £25,583 a year

Job type

  • Full-time

Location

Neath Port TalbotHybrid work

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme
  • Company pension
  • Cycle to work scheme
  • Discounted gym membership

Full job description

Job details

Job reference
REQ05614
Date posted
19/06/2026
Application closing date
26/06/2026
Location
Various
Salary
£24,796 - £25,583 Per Annum
Package
Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities
Contractual hours
37
Basis
Full time
Job category/type
Clerical and Administration

Business Support Officer

Job description

Contract: 6 Months - Temporary

Location of post: Various throughout Neath Port Talbot including Morriston Hospital

Hours: 37 Full Time

Working Style: Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.

We are currently seeking an enthusiastic individual to join our team as a Business Support Officer.

As a Business Support Officer, you must have the ability to type, work as part of a Team, and have a flexible and committed approach to assist in providing clerical & administrative support. An ability to communicate effectively with colleagues, service users and members of the public is essential. You must also be prepared to undertake in-house or external training/qualifications in regards to the role.

Your daily routine will

  • Assist in the answering routine telephone and face to face enquiries.
  • Liaising with other members of staff and the public
  • Assist in the provision of routine clerical support including photocopying, scanning, e-mailing, complete routine forms and telephony duties.
  • Assist in the maintenance of manual and computerised records/management information systems and process information in accordance with defined procedures and standard.
  • Assist in the sorting and distribute of mail.
  • Undertake routine administration in support of the functions of the SSHH Department.

About you:

  • Applicants will need a reasonable standard of education to GCSE (or equivalent) grades C and above.
  • The successful applicant will be expected to work towards an NVQ Level 2 Qualification in Business Administration if you do not hold one already.
  • Access to suitable transport i.e. driving licence/car is essential. Being able to effectively travel to locations for an 8/8.30am start is essential in getting to the positions.
  • We can offer you an engaging welcome into the team with support and guidance from peers, colleagues and management when you commence in your new role, which will continue throughout your career within NPT Council.
  • You will be provided with regular supervision and access to an excellent training programme. There are opportunities for progression and development within all our teams. NPT Council invests in their staff, this is an opportunity to join a local authority who will support your development.
  • If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

  • Hybrid working (in some roles) and flexible working schemes to improve your work life balance
  • Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
  • Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
  • Access discounted gym membership with Celtic Leisure
  • Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
  • Purchase a new car through Tusker salary sacrifice scheme
  • Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion, please contact Ceri Harper via

Email: c.harper@npt.gov.uk

DBS requirements:

  • This post is subject to a basic DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are not essential.

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.

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