Mortuary jobs

Job Title : Mortuary and Transfer Specialist

Salary: £31,000.00 per annum

Location: York

Hours: 40 hours per week (with flexible shift patterns to accommodate long-distance transfer windows)

We are the Pure Group, and we’re looking for a dedicated Mortuary and Transfer Specialist to join our team in York. This is a rewarding opportunity for someone who leads by example, takes pride in their work, and is passionate delivering first-class service every time.

About Us

The Pure Group was founded to disrupt the market with our mission to help families rest easy by giving them the freedom to choose how to celebrate their life.

We are now the UK’s leading provider of later-life and end-of-life planning services. FCA regulated, financially secure and continuing to grow, we’re investing in our people, technology and services to keep raising the standard.

But our purpose remains simple: to support families with dignity, care and compassion when they need it most.

Our values guide everything we do: Care Deeply. Take Accountability. Never Settle.

Job purpose

The role of Mortuary and Transfer Specialist is essential to facilitate frontline mortuary care and execute the dignified, safe transfer of deceased clients between locations. Blending logistics co-ordination with the deeply sensitive requirements of deceased care, this role ensures a highly dignified service, seamless transit operations, and absolute regulatory compliance.

Key Responsibilities

1. Frontline Mortuary Care and Client Preparation

• Take full responsibility for the dignified care, handling and preparation of the deceased for cremation, ensuring the highest standards are consistently maintained.
• Ensure clients are placed in the correct size coffins and complete all essential workflows.
• Remove harmful implants, such as pacemakers and any materials unsuitable for cremation, verifying removals both visually and via a metal detector.
• Prepare repatriated clients for cremation and arrange the safe disposal of associated zinc linings in accordance with company policy.
• Catalogue, record, and secure all personal effects and jewellery while updating the mortuary register.
• Prepare and place nameplates on coffins for clients where families have selected an attended service.

2. Long-Distance Logistics and Deceased Transit

• Safely and respectfully transfer of deceased clients resting in our care.
• Receive ashes following cremation, ensure tracking is accurate and plan or lay out return items for the Ashes Return team.
• Act as a Brand Ambassador for the company, ensuring all transit and collection activities reflect the company in a positive way.

3. Identity Verification and Digital Body Tracking

• Conduct rigorous identification checks immediately upon receipt of a client into care, accurately checking legal paperwork and internal systems.
• Ensure absolute verification of the deceased's identity before conducting any removal or transport operation.
• Maintain 100% compliance with the Body Tracking Application, scanning QR codes to record detailed progress at every operational stage.
• Allocate mortuary bays using dedicated bay allocation technology to register exact resting locations.
• Record information in an accurate way, processing all associated documentation in a methodical and compliant manner.

4. Clinical Housekeeping and Fleet Maintenance

• Ensure that the mortuary is clean, safe, sterile and secure always, strictly preventing any unauthorised access.
• Always adhere to appropriate clinical waste and infection control protocols to maintain sterile environments.
• Maintain company vehicles in a clean, presentable and roadworthy condition. Conducting mandatory pre and post-drive safety checks.
• Promptly log and report vehicle defects or routine maintenance needs to the Fleet Coordinator or Line Manager.
• Adhere strictly to driver company rules regarding speed limits, manual handling, lone working and driving with courtesy.

Candidate Profile

Experience and Qualifications

• Compliance Record: Proven experience keeping accurate records and working in accordance with detailed compliance procedures.
• Sector Familiarity: Practical experience operating within a funeral, private ambulance, medical logistics, or healthcare environment.
• Driving Licence: Full, valid UK manual driving licence with a commitment to driving within the law and remaining courteous to other road users.

Key Skills and Attributes

• Resilience and Empathy: A patient, caring, and empathetic nature, comfortable operating professionally and respectfully in the presence of the deceased.
• Meticulous Attention to Detail: A zero-tolerance attitude toward administrative, tracking, or identity verification errors.
• Teamwork and Autonomy: Strong teamwork skills combined with the ability to work reliably and autonomously on long-distance hub journeys.
• Professionalism: Highly organized with good written and verbal communication skills, always remaining smart and well-presented in uniform

Our Benefits

• 30 days’ holiday, plus bank holidays – giving you more time to switch off and recharge
• Bupa Health Cash Plan to help with everyday healthcare costs
• Discounted gym membership and a Cycle to Work Scheme to support your health and wellbeing
• A comprehensive induction and access to our Learning and Development Academy to help you grow
• Enhanced family-friendly benefits to support you through life’s important moments
• 24/7 confidential support through our Employee Assistance Programme
• Life Assurance for added peace of mind
• A Company Pension, with a SMART Pension optionWe are entering an exciting phase of growth and investment.

Backed by experienced private equity partners and underpinned by a strong financial position, we are continuing to expand our services, invest in innovation, and attract exceptional people who share our ambition. Join us and you'll become part of a purpose-driven organisation that is transforming our sector while never losing sight of what matters most - supporting families with care, dignity and respect.

Please note that, depending on the requirements of the role, we may need to carry out appropriate pre-employment vetting through the Disclosure and Barring Service (DBS) or Disclosure Scotland, and/or Financial Conduct Authority (FCA) checks where relevant.

All gaps in your employment history must be disclosed as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high volume of suitable applications.

Equal Opportunities

The Pure Group strives to be an equal opportunity employer. We welcome applications from all backgrounds — regardless of age, gender, ethnicity, sexual orientation, disability, religion or belief.

We celebrate difference because we believe it enriches our work and strengthens the way we support one another. If you need any additional support or adjustments during the recruitment process, please let us know.

If you require any reasonable adjustments throughout the recruitment process, please contact us on 07469 400065 or email us at hr.recruitment@purecremation.co.uk

Work Location: In person