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Join an ethical and award-winning employee owned outdoor clothing brand as Retail Sales Assistant (part time, 16 hours per week), based in Keswick.

The role

Work with the store staff to create a welcoming and friendly environment, upholding brand values and ensuring the customer receives the best possible service, in order to achieve store sales targets.

You will

· Assist customers with their purchases by providing technical product knowledge and advice

· Work with the store management to ensure smooth day to day running of the store

· Operate shop floor systems, including taking payments

· Have keyholder responsibility when required.

This role is part time (16 hours per week), and you will be required to work 2 days a week on a rota basis, between Monday and Sunday, including regular weekends.

You will be

· Customer focussed with good people and organisational skills

· Experienced in customer services, have previous retail knowledge and have a keen eye for detail

• Outdoor market aware and have outdoor experience
• Educated ideally up to GCSE Maths & English (or equivalent).

The rewards

• Competitive benefits and rewards including pension, health cash plan and profit related bonus scheme
• Additional flexible benefits options including boosted pension contributions, extra holiday or assistance with childcare costs
• Annual leave starting at 27 days rising with service, plus public holidays
• Friendly and informal environment with monthly team lunches and quarterly events
• Be part of an employee-owned business where you can clearly see the effect of your efforts
• Contribute to an award winning international company with values that you can believe in.

We are passionate and committed to being an inclusive and diverse employer, encouraging different perspectives and experiences to make us a more innovative and creative workplace.

The Company

Páramo Directional Clothing designs and distributes high-performance outdoor clothing, combining exceptional durability with innovative fabric technologies to keep people comfortable in challenging environments. Built to last, our garments can be renewed by using Nikwax® aftercare and are designed with circularity in mind, enabling recycling at the end of their usable life.

We develop all our products in-house from our headquarters in Wadhurst, East Sussex, while manufacturing takes place at our Miquelina Foundation factory in Bogotá, Colombia. This long-standing partnership, established in 1992, has helped more than 10,000 vulnerable individuals build brighter futures and move away from exploitative situations. Supported by Páramo, the factory has held the World Fair Trade label since 2017.

Sustainability, responsible business practices, and social impact are at the heart of what we do. We are proud to have a passionate and dedicated team committed to driving the business forward. As an employee-owned company, Páramo is committed to protecting and strengthening our purpose and values while creating a secure and sustainable future for all employee owners.

We highly value our Partners, and this is an exciting opportunity to join our Group.

Candidates must be able to provide evidence of their right to work in the UK.

To view details of the Páramo Job Applicant Privacy Notice, please visit

http://www.paramo-clothing.com/blog/en-gb/careers/

Job Types: Part-time, Permanent

Expected hours: 16.0 per week

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Life insurance
• Private dental insurance
• Profit sharing
• Referral programme
• Sick pay

Work Location: In person