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Job Description:

Job Title: Administrative Assistant

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

London Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

Job Description

We are looking for an experienced Administrative Assistant with prior experience to join our Global Markets Administrative team in our London office. The ideal candidate will have previous experience as Executive, Team or Personal Assistant in another multinational institution. Prior investment banking or sector exposure will be considered a benefit. Hard working approach, positive attitude and self-starting nature will be rewarded with increasing responsibility for ensuring the smooth running of the team.

You will act as a trusted partner who thrives in a global environment that encourages excellence, rewards high performance, develops its associates, drives innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion.

Responsibilities

Role activities and responsibilities may include:

• Proactive diary management and scheduling, working closely with internal and external assistants to coordinate complex calendars.

• Ensure team members are fully prepared for meetings by providing agendas, materials, and relevant briefings in advance.

• Coordinate all aspects of travel, including flights, accommodation, transfers, meetings, and client dinners; manage detailed itineraries and communicate any changes to stakeholders, including international offices and external parties.

• Organise client entertainment and small events, ensuring all meetings are accurately logged in Compass.

• Provide administrative support to visitors, handling requests efficiently and professionally.

• Deliver full administrative and secretarial support, including telephone coverage and raising technology and facilities requests.

• Manage expense processing through Concur, ensuring accuracy and timely submission.

• Process vendor invoices, ensuring correct coding to the appropriate cost centres.

• Support the onboarding of new joiners, ensuring workspaces, systems, and access are set up effectively from day one.

• Handle day-to-day ad hoc administrative requests as required by the team.

What We Are Looking For

• Strong written and verbal communication skills.

• Ability to work effectively with colleagues at all levels and with external clients.

• Good organisational, planning and prioritisation skills.

• Proactive, with strong attention to detail and accuracy.

• Demonstrates strong work ethic, reliability and a high level of discretion.

• Comfortable handling sensitive and confidential information professionally.

• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

• Able to manage multiple tasks and work well under pressure.

• Flexible and team-oriented, with a positive approach.

• Professional and approachable with strong interpersonal skills.

• Strong problem-solving skills and ability to anticipate needs and address issues proactively.

Benefits of working at Bank of America

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.