Natwest Bank jobs in Oxford Circus
- National Westminster Bank PLCLondon
- You’ll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm, Monday to Sunday, and will…
- National Westminster Bank PLCLondon
- Job typeGraduate Programme | Contract typeFull Time.
- This role is based in the United Kingdom and as such all normal working days must be carried out in the…
- National Westminster Bank PLCLondon
- This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
- National Westminster Bank PLCLondon
- You’ll also regularly work at your office or hub to collaborate with your colleagues.
- This is an opportunity to take on a purpose-led role in the Compliance…
- National Westminster Bank PLCLondon
- Job typePermanent | Contract typeFull Time.
- You’ll come into an office or hub at least twice a month to collaborate with your colleagues.
- View all National Westminster Bank PLC jobs - London jobs
- Salary Search: Commercial Analyst salaries in London
- See popular questions & answers about National Westminster Bank PLC
- National Westminster Bank PLCLondon
- You’ll also regularly work at your office or hub to collaborate with your colleagues.
- Play a pivotal role by supporting the Business Risk Partner and business…
- National Westminster Bank PLCLondon
- You’ll also regularly work at your office or hub to collaborate with your colleagues.
- Play a pivotal role by supporting the Business Risk Partner and business…
- National Westminster Bank PLCLondon
- Job typeGraduate Programme | Contract typeFull Time.
- You’ll also regularly work at your office or hub to collaborate with your colleagues.
- National Westminster Bank PLCLondon
- We’ll look to you to actively participate in the Fraud, Engineering and Data community to identify and deliver opportunities to support the bank’s strategic…
- National Westminster Bank PLCLondon
- This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
- National Westminster Bank PLCLondon
- Attending Engineering specific networking events, social engagements and the opportunity to hear from senior leaders across the bank.
- View all National Westminster Bank PLC jobs - London jobs - Engineer jobs in London
- Salary Search: Engineering - Internship salaries in London
- See popular questions & answers about National Westminster Bank PLC
- National Westminster Bank PLCLondon
- The ability to understand complex deals to support fair customer outcomes while protecting the organisation’s position, ideally in a market risk function at a…
- View all National Westminster Bank PLC jobs - London jobs - Market Manager jobs in London
- Salary Search: Market Risk Manager salaries in London
- See popular questions & answers about National Westminster Bank PLC
- National Westminster Bank PLCLondon
- Help design the bank of the future, delivering greater customer value through seamless experiences across various channels, propositions, products and services.
- National Westminster Bank PLCLondon
- Job typePermanent | Contract typeFull Time.
- You’ll come into an office or hub at least twice a month to collaborate with your colleagues.
- National Westminster Bank PLCLondon
- As Head of Finance Central Controls, you’ll own and continuously enhance the Finance controls framework covering financial, regulatory, tax, and management…
- National Westminster Bank PLCLondon
- You’ll also regularly work at your office or hub to collaborate with your colleagues.
- This role is based in the United Kingdom and as such all normal working…
Customer Service Officer, Coutts 24
Customer Service Officer, Coutts 24
Job details
Full job description
Location London, United Kingdom
Salary From £33,390
Job typePermanent | Contract typeFull Time
Remote / On-site Hybrid
You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.
Entry Level
This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.
#R-00286179
Job description
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Customer Service Officer
- This is an exciting opportunity to learn new skills and develop your banking knowledge in an inclusive, fast paced and engaging environment
- You’ll strive to deliver an outstanding customer experience while handling an array of calls with care and attention
- With comprehensive training and the opportunity to achieve internal accreditations, you’ll be encouraged and supported to explore your potential at Coutts
- This job does not meet Skilled Worker visa sponsorship requirements
What you'll do
As a Customer Service Officer at Coutts, you'll take telephone instructions and respond to customer requests for information about their day-to-day banking needs and credit card transactions.
Day-to-day, you’ll be:
- Taking real ownership of each enquiry
- Updating databases with accurate customer data
- Making sure that complaints and complex issues are documented
- Keeping up to date with regulatory requirements
The skills you'll need
To thrive in this role, you'll need a background in customer service and experience of providing exceptional service either face to face or over the phone.
You'll also demonstrate:
- Great communication skills
- A genuine desire to learn new skills
- Basic IT skills and proficiency in Microsoft apps
How we’ll reward you
You’ll join us on a competitive salary starting at £33,390, pro rata for the hours you work.
You’ll also benefit from:
- A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
- A generous holiday entitlement of 33 days, pro rata for hours worked
- A monthly contribution to your retirement fund
What else you need to know
Your working pattern
You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm, Monday to Sunday, and will include some bank holidays.
Your work life balance
As soon as you’re up to speed and settled in your new role, we’ll send you any kit you need to set yourself up for working from home. You’ll work mainly from home with a requirement to work in the office a minimum of one day per week learning and connecting with your colleagues.
Your learning journey
Your journey starts with a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them. You’ll benefit from ongoing coaching and support that will open the door to further career opportunities too.
Your benefits breakdown
Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.
Please note, the presented benefits packages are based on the minimum base salary.
Tap each segment for details.
Your pay package
£
Your leave allowance
25 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.
3 days Volunteering Take time off to support the causes you’re passionate about.
3 days Training Take time to build the skills you need to grow your career.
Total rewards package
Welcome to our Bishopsgate hub
Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.
Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.