New Restaurant Opening jobs in Essex

Job Overview

We are seeking an energetic and motivated Front of House Supervisor to lead our bustling Italian pub and restaurant. This vibrant role is perfect for someone passionate about hospitality, eager to create memorable guest experiences, and skilled in managing a dynamic team.

As a key leader in our establishment, you will oversee daily operations, ensure exceptional service standards, and foster a welcoming environment for both guests and staff.

If you love hospitality, enjoy working as part of a lively team and know how to keep things running smoothly when the restaurant gets busy, we'd love to hear from you.

Responsibilities - You'll be working hands-on alongside our Front of House team while helping to lead shifts and maintain the high standards our customers expect.

• Supervise front of house staff, including servers, bartenders, and hosts, ensuring smooth and efficient service throughout each shift
• Lead by example in delivering outstanding customer service, maintaining a lively and positive atmosphere
• Oversee food and beverage service, including food preparation, cooking, bartending, and serving to uphold quality standards
• Manage reservations, guest inquiries, and seating arrangements to optimize flow and minimize wait times
• Ensure compliance with food safety regulations and uphold cleanliness standards across all front-of-house areas
• Coordinate with kitchen staff to monitor food production and address any service issues promptly
• Working closely with the kitchen and management team
• Handling customer queries professionally
• Train new team members on service protocols, menu knowledge, and safety procedures to foster a skilled and confident team
• Opening and closing duties
• Cash handling and till responsibilities
• Maintaining excellent cleanliness and service standards

Experience - You'll need at least 12 months' experience within the hospitality industry, ideally in a busy pub or restaurant.

We're looking for someone who is .

• Friendly, confident and approachable
• Proven supervising or team management experience within a restaurant or hospitality setting
• Extensive restaurant experience with knowledge of food preparation, cooking techniques, bartending, and serving practices
• Culinary experience or background in food safety and food production is highly desirable
• Familiarity with hotel or barista experience adds valuable versatility to your skill set
• Demonstrated leadership skills with the ability to motivate and develop team members in a fast-paced environment
• Strong understanding of hospitality standards, customer service excellence, and operational procedures
• Comfortable taking responsibility during a busy shift
• Calm under pressure
• A great communicator and team player
• Passionate about providing excellent customer service
• Flexible and available to work evenings and weekends.

Previous supervisor or team leader experience is an advantage, but we're also happy to hear from experienced Front of House staff who are ready to take the next step.

Join us to lead a vibrant team in delivering authentic Italian hospitality! Your passion for food, drinks, and creating joyful guest experiences will make you an essential part of our lively venue. We’re committed to supporting your growth as a leader while ensuring every guest leaves with a smile.

Sound like you?

Hit Apply and send us your CV. We'd love to hear from you.

Pay: £13.50-£14.50 per hour

Expected hours: 16.0 – 40.0 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Work Location: In person