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Job Post Details

Front of House Team - job post

HMSHost UK
3.0 out of 5 stars
Cranwell Road, Hounslow TW6 1EW
£13.85 an hour - Full-time

Job details

Pay

  • £13.85 an hour

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Cranwell Road, Hounslow TW6 1EW

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Employee discount
  • Employee assistance programme
  • Store discount
  • Company pension
  • Discounted or free food

Full job description

Wondering who we are?
HMSHost UK, part of the Avolta Group, operates across thousands of locations worldwide in airports, train stations, cruise ships, ports, and motorways. In the UK, we partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais, and KFC, as well as creating our own unique concepts. Our mission? To transform travel dining into an experience that’s as rewarding as the destination.

What’s the role?
We’re opening a brand-new Bills Restaurant at Heathrow Terminal 2, and we’re on the lookout for a vibrant, passionate, and enthusiastic Front of House Team to help us deliver exceptional guest experiences!

Whether you’re greeting guests at the door, shaking up cocktails behind the bar, or delivering standout service at the table, you’ll play a key role in creating a warm, welcoming atmosphere that keeps guests coming back. You’ll go the extra mile to make every visit memorable.

As part of a high-energy team, you’ll bring personality, passion, and positivity to every shift. If you thrive in a buzzing, fast-paced environment, love working with people, and take pride in delivering great service, this is your chance to be part of something deliciously exciting!

We are recruiting for:

  • Waiters
  • Bartenders

The ideal candidate will have:

  • A warm, welcoming personality with passion for hospitality and going the extra mile
  • A strong team player with excellent communication and collaboration skills
  • The ability to stay upbeat, organised, and efficient in a fast-paced, high-energy environment
  • Previous experience in hospitality, customer service, or bartending
  • A love for food, drink, and creating memorable guest experiences that exceed expectations
  • Flexibility to work a variety of shifts, including early mornings, late nights, weekends, and holidays

What we offer:

We offer a competitive rate of pay at £13.85 per hour, plus TRONC (tips) earned through delivering fantastic guest service, along with a comprehensive benefits package and the opportunity to make a meaningful impact within a dynamic, growing business.

Our people are at the heart of everything we do, and we’re committed to creating a workplace where you feel valued, supported, and motivated. That’s why we provide:

Financial Benefits*:

  • An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!
  • Discount Designer Shopping Platform – up to 50% off retail prices
  • Free meals on site
  • 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!
  • Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more

Health Benefits*:

  • Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!
  • Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more
  • Access to 24/7 virtual GP appointments
  • Discounted gym memberships at over 3000 gyms across the UK
  • Free access to apps for virtual physiotherapy treatment and skin cancer screening

Lifestyle benefits*:

  • Your birthday off, as a paid holiday, every year!
  • A generous life assurance benefit. We want our employees to have peace of mind and security with their future.
  • Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us.

*Please note some benefits are non-contractual and may be changed or removed at the company’s discretion; further information will be provided upon commencing employment.

Right to Work in the UK

Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following:

  • A valid UK passport.
  • An original UK birth certificate accompanied by your National Insurance number.
  • For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government’s online Right to Work checking service.

Security Pass Requirements: As this role involves working at an airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport as well as five years’ worth of references that we can verify. Please ensure you can provide the appropriate original documentation during the recruitment process

*Please note:

As the role is working in an airside environment, we regret that if you have previously had issues with being able to complete airside referencing, we won't be able to progress your application so respectfully ask that you don't apply, since this is a key requirement.

What Next?

If you want to join us in this exciting adventure & be a part of the Avolta family, apply now and if you are shortlisted, we will be in touch soon to discuss the role further. We regret that due the high volume of applications we may not be able to contact every applicant, if you haven’t heard from us within two weeks then your application has not been shortlisted on this occasion.

Your Data & Privacy

By asking you to submit your CV, HMSHost requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information, please ask for a copy of our Recruitment Privacy Policy.

At Avolta, we are committed to ensuring our recruitment process is inclusive and accessible for everyone. If you require any reasonable adjustments throughout the recruitment process, please let us know and we will do our best to accommodate your needs.

#INDHP

Pay: £13.85 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Referral programme
  • Store discount

Application question(s):

  • Are you able to provide five years’ worth of references that we can verify?

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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