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    • Previous supervisor experience within a café, coffee shop, restaurant, or hospitality environment.
    • This is a fantastic opportunity for someone who is passionate…
    • Confident taking responsibility when opening and closing the café.
    • At least 2 years' experience working in a café or restaurant.
    • Organizes opening and closing duties as assigned.
    • Customer service experience in a retail or restaurant environment - 1 Year.
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    • Organizes opening and closing duties as assigned.
    • Customer service experience in a retail or restaurant environment - 1 Year.
    • Organizes opening and closing duties as assigned.
    • Customer service experience in a retail or restaurant environment - 1 Year.

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    • Daytime working hours within store opening times.
    • This is an opportunity for a creative chef who wants to bring their own ideas to the table — from daily…
    • Supporting new Franchisees with tailored induction and orientation, setting them up for long-term success from day one.
    • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
    • Monitoring the restaurant to ensure a positive guest experience and staff are working efficiently.
    • To manage and oversee all operational aspects including food…
    • Assisting with opening and closing procedures.
    • You will be responsible for creating memorable experiences for our guests while maintaining the highest standards…
    • Collaborate with the culinary team to develop new menu items and specials.
    • Previous experience in a similar role within the hospitality industry (hotel,…
    • Experience opening, relaunching or repositioning hospitality businesses.
    • Ensure smooth daily opening, trading and closing procedures.
    • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives.
    • Bay Replenishment & Food Quality.

Job Post Details

Café Supervisor - job post

Massarella Catering Group
16 Sincil Street, Lincoln LN5 7ET
£13.50 an hour - Full-time

Job details

Pay

  • £13.50 an hour

Job type

  • Full-time

Location

16 Sincil Street, Lincoln LN5 7ET

Benefits

Pulled from the full job description

  • Employee discount
  • Discounted or free food

Full job description

We are excited to be opening a brand-new café in the heart of Lincoln and are looking for an enthusiastic, experienced, and hands-on Café Supervisor to support and lead our team from day one.

Join our team at Caffe Massarella in Lincoln, and become a part of our legacy of crafting unforgettable dining experiences. We take pride in our commitment to excellence, where every dish served is a celebration of taste and every interaction with our guests is an opportunity to create cherished memories.

Position: Supervisor

Location: Caffe Massarella, Sincil Street, Lincoln

Pay: £13.50 per hour

This is a fantastic opportunity for someone who is passionate about hospitality, customer service, and creating a welcoming environment where both customers and staff can thrive.

The Role

As Supervisor, you will be responsible for the day-to-day operation of the café, ensuring exceptional customer experiences, strong team performance, and smooth business operations.

You will play a key role in building and developing a positive team culture while maintaining high standards of service, cleanliness, food quality, and profitability.

Key Responsibilities

  • Support the Unit Manager in the day-to-day running of the unit
  • Manage all daily café operations in the manager's absence
  • Train, motivate, and develop team members
  • Deliver outstanding customer service and resolve customer issues professionally
  • Support in monitoring stock levels and place orders with suppliers
  • Ensure compliance with food hygiene, health and safety, and company procedures
  • Drive sales and profitability through effective management and local marketing initiatives
  • Maintain high standards of presentation, cleanliness, and customer experience
  • Handle cash management, banking, and daily reporting

About You

The ideal candidate will have:

  • Previous supervisor experience within a café, coffee shop, restaurant, or hospitality environment
  • Strong leadership and team-building skills
  • Excellent communication and organisational abilities
  • A hands-on approach and willingness to lead by example
  • A passion for great food, coffee, and customer service
  • Food Safety and Health & Safety knowledge (desirable)

What We Offer

  • Competitive rate of pay
  • Opportunity to lead a brand-new café from launch
  • Career development and progression opportunities
  • Supportive and friendly working environment
  • Staff discounts and additional benefits

Please Note: This job description outlines primary responsibilities, but additional tasks may be assigned as required to ensure the seamless execution of our catering services

How to Apply

If you are an energetic and experienced hospitality professional looking for an exciting new challenge, we'd love to hear from you.

Join us at Caffe Massarella and embark on a journey where your passion for food and service meets endless opportunities for growth and fulfilment. Apply now and be a part of something extraordinary.

Job Type: Full-time

Pay: £13.50 per hour

Benefits:

  • Discounted or free food
  • Employee discount

Work Location: In person

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