New Restaurant Opening jobs in Liverpool

Manager – Duke Street Food & Drink Market

Location: Liverpool
Job Type: Full time
Work Location: In person

Duke Street Food & Drink Market is a vibrant, contemporary food and drink destination in the heart of Liverpool. We are a unique multi-concept venue bringing together 7 independent kitchens, 1 main bar, 1 service bar, and a BSC Coffee, Cake & Wine kiosk, all operating under one venue.

Our food and drink market brings together a variety of independent food concepts alongside a busy bar and coffee offering, creating a lively, social and energetic environment for our guests. With multiple operators, service points and teams working alongside one another, our Managers play an important role in ensuring the whole venue operates smoothly, consistently and to a high standard.

We are passionate about great food, drinks and hospitality, and creating memorable experiences for every guest who walks through our doors. We are looking for an exceptional Manager to join our management team and play a key role in the continued success and development of the business.

The Role

As Manager, you will be a key part of the day to day operation of Duke Street Food & Drink Market. You will take a hands on approach to leading the team throughout service, supporting the wider management team and setting the standard for exceptional hospitality across the entire venue.

You will be highly visible, hands-on and confident in a busy hospitality environment. From supporting the team during peak service periods to resolving guest issues, managing the floor and coordinating with our independent kitchen operators, bar teams and coffee kiosk, you will play an important role in delivering a consistently outstanding experience.

You will be service-led in your approach, with a genuine passion for hospitality and people. You will understand that great guest experiences start with a motivated and well-supported team, and you will help create an environment where people feel confident, valued and empowered to deliver their very best.

This is an exciting opportunity for an experienced hospitality professional who is looking to take the next step in their management career or continue developing within a fast-paced, quality-led and ambitious hospitality business.

You will be responsible for:

• Leading from the front and setting high standards across the day-to-day operation of the venue.
• Supporting the smooth and efficient running of the entire venue during your shifts.
• Taking a service led approach to every aspect of the guest experience.
• Being highly visible and actively involved during busy service periods.
• Leading, motivating and supporting front-of-house team members.
• Supporting the management team in creating a positive, high-performance team culture.
• Ensuring consistently high standards of service, presentation and hospitality across the venue.
• Acting as a point of contact for team members, kitchen operators and guests throughout your shift.
• Managing guest feedback and resolving any issues professionally, positively and efficiently.
• Working effectively across the venue's 7 independent kitchens, main bar, service bar and BSC Coffee, Cake & Wine kiosk to ensure a seamless guest experience.
• Building positive working relationships with our independent kitchen operators and supporting effective communication between all areas of the venue.
• Supporting the delivery of sales targets and objectives.
• Understanding stock requirements across the venue and ensuring appropriate stock levels are maintained to support smooth day-to-day operations.
• Monitoring stock levels, identifying shortages or potential wastage and communicating stock requirements to the relevant management or kitchen teams.
• Supporting effective stock control and ensuring stock is stored, rotated and managed appropriately.
• Assisting with rotas, staffing levels and ensuring shifts are appropriately resourced.
• Supporting effective labour management and operational efficiency.
• Ensuring all opening, closing and cash-handling procedures are completed correctly.
• Maintaining excellent standards of food safety, health & safety and compliance.
• Supporting the training, onboarding and development of new and existing team members.
• Coaching and developing team members to improve confidence, performance and service standards.
• Working closely with kitchen teams, food partners, bar teams and the wider management team to ensure a seamless operation.
• Supporting events, private hires and other commercial opportunities across the venue.
• Taking ownership of the venue and making confident decisions when senior management are not present.
• Helping to maintain the energy, atmosphere and reputation of Duke Street Food & Drink Market.

About You

We are looking for a confident, charismatic and service led hospitality professional with previous experience in a supervisory or management role within a busy restaurant, bar, food hall or quality led hospitality environment.

Experience within a supervisory or management role would be particularly beneficial, as you will be comfortable working across multiple food and drink operations and coordinating different teams and priorities throughout a shift.

You will be someone who naturally leads from the front. You will be comfortable managing a busy floor, supporting your team under pressure and making sure that every guest receives an excellent experience.

You will have the confidence to make decisions, solve problems and take ownership of your shift, while also recognising the importance of teamwork, communication and positive relationships with our independent kitchen operators and wider venue team.

Ideally, you will have:

• Previous experience in a supervisory or management role.
• Exceptional people skills and the ability to motivate and support a diverse team.
• A genuinely service led approach, with guest experience at the heart of your decision-making.
• A hands-on leadership style and a willingness to lead by example.
• Experience working within a busy, fast-paced hospitality environment.
• A strong understanding of restaurant, bar or food and beverage operations.
• An understanding of the challenges and opportunities of operating a venue with multiple food and drink concepts.
• A genuine passion for food, drink and exceptional service.
• Good commercial awareness and an understanding of sales, labour and operational efficiency.
• The ability to remain calm, organised and decisive under pressure.
• Excellent communication and interpersonal skills.
• Confidence in dealing with guest feedback and resolving issues professionally.
• A proactive attitude and the ability to identify and solve problems before they escalate.
• A positive, energetic and approachable personality.
• The ambition to develop yourself and progress within the hospitality industry.

Most importantly, you will be someone who genuinely cares about people and hospitality. You will take pride in creating an environment where guests have a fantastic experience and team members feel supported, motivated and proud to work.

You will also understand that a successful food and drink market relies on strong communication, teamwork and collaboration between different operators and teams, and you will be confident bringing people together to ensure the venue feels like one cohesive operation.

What We Offer

• A key management position within one of Liverpool's exciting food and drink destinations.
• Competitive salary and benefits package.
• The opportunity to develop your management and leadership skills within an ambitious hospitality business.
• Career development and progression opportunities.
• A supportive and experienced management team.
• Staff benefits and hospitality discounts.
• Discounted or free food.
• Company pension.
• Company events.
• Casual dress.
• Employee and store discounts.
• The opportunity to work in a fast-paced, vibrant and people-focused hospitality environment.

How to Apply

If you are an experienced hospitality professional looking for your next challenge and believe you have the energy, personality, service led mindset and leadership skills to thrive as a Manager at Duke Street Food & Drink Market, we'd love to hear from you.

Please send your CV to anne@gsghospitality.co.uk and tell us why you would be a great fit for the Duke Street Food & Drink Market team.

Benefits:

• Casual dress
• Company pension
• Company discount
• Discounted or free food
• Employee discount

Work Location: In person

Pay: £29,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Store discount

Work Location: In person