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Client Services Manager
Burford OX18
Full-time

Job details

Pay information not provided
Referral programme, Employee discount, Employee assistance programme, Free parking, Company pension, Cycle to work scheme, On-site parking
Full-time
Monday to Friday
Burford OX18

Full job description

Cotswold Gate Care Home


Cotswold Gate is a brand-new Care Home, opening in the Winter of 2024, which offers 24-hour residential, nursing, and dementia and respite care in contemporary and elegant surroundings. It offers an array of luxurious facilities; including beautifully decorated bedrooms equipped with ensuite wet-rooms, a selection of stylish lounges, multiple restaurants, a state-of-the-art gym, café, cinema, treatment room with nail and hair salon, a leisure and wellness room and a private dining room for special family celebrations which completes the array of first-class facilities on offer.

Located opposite the popular Burford Garden Company, Cotswold Gate Care Home is situated just a five minute drive from Burford's famous high street. Burford and its surrounding areas include notable locations such as Bourton-on-the-Water and Stow-on-the-Wold.


Cotswold Gate Care Home, Forest Grv, Burford OX18 4FF

Full Time Position - Monday to Friday - 9am to 5pm - Competitive Salary

About the role:

Make a difference to people's lives every day with a rewarding career at Porthaven Care Homes. Whether you are new to the care sector or have experience, working within a Porthaven care home can be incredibly fulfilling.

As a Client Services Manager you will be responsible for the sales and local marketing of our care home. You will focus on increasing resident occupancy by discovering, presenting, and closing leads with the objective of reaching and maintaining budgeted occupancy and fee levels. You will also work on raising the profile of our care home in the local community through community engagement, local marketing and effective business development activity.

About you

You will be an experienced sales professional, ideally already in a role dealing with complex or consultative sales in a targeted environment. As important as your sales skills, is your natural ability to show empathy and deal professionally with a variety of difficult and sometimes emotionally challenging situations. Your communication skills are second to none and you will be able to relate positively to and engage with a wide range of people.

The role requires strong personal and professional presentation, as well as attention to detail and excellent organisational skills. You must be able to actively seek referrals through external business development and networking, often without prior introduction.

Excellent IT skills are essential, and you will be familiar with using a sales CRM software package such as SalesForce. You must be able to report accurately all key sales and marketing information in a timely manner adhering to deadlines. Above all, you must have a passion for delivering a first-class customer experience and the ability to maintain a positive and cheerful disposition.

The successful candidate will be subject to the provision of satisfactory references and a Disclosure and Barring Service (DBS) check, and they must be authorised to work in the United Kingdom.

What Porthaven Offers:

  • Great pay with a competitive salary & Bonus structure
  • Refer-a-Friend Bonus - earn up to £1,000!
  • Colleague Perks & Discounts across high‑street brands
  • FlexEarn - access a portion of your wages before payday
  • Wellbeing Support through our Employee Assistance Programme
  • Online GP services for you and your family
  • Fully funded training & development for your career growth
  • Company pension scheme
  • Cycle to work scheme
  • Free on‑site parking
  • Free uniform
  • Free enhanced DBS provided.

Porthaven are proud to have signed the Armed Forces Covenant pledging our commitment and support to the Armed Forces community, veterans, reservists and their families.

#CWG

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