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New Restaurant Opening jobs in Romford

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    • Support new venue openings, launches and special events.
    • Work closely with restaurant management teams to ensure seamless guest experiences.
    • Café, tearoom or restaurant experience.
    • Help new staff settle in and understand their duties.
    • Make sure opening, closing, cleaning and service routines are…
    • Support the daily opening and closing of the restaurant.
    • Assist in implementing new operational procedures.
    • Assist with training and onboarding new team members…
    • £15.00ph + cash tips, meals included.
    • London: reliably commute or plan to relocate before starting work (required).
    • Experience in working in the drinks trade, retail, off-trade, restaurants, bars, etc.
    • We’re on the lookout for someone who genuinely loves great wine and…
    • This is not a typical waiter/waitress role—our assistant performs a variety of all-round duties, including food preparation, buffet management, kitchen porter…
    • Experience in new openings is a big plus.
    • Manage costs across all aspects of the business whilst looking for opportunities to drive new sales.
    • GP Service & EAP discount : because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling,…
    • Pre-opening or new-launch experience.
    • Support FOH recruitment and build the opening team.
    • Familiarity with the North London independent restaurant market.
    • It may also appeal to chefs with restaurant experience who are looking for a better work/life balance, more predictable daytime hours, or a move away from late…
  • View similar jobs with this employer
    • New restaurant opening experience preferred.
    • 3+ years of restaurant or retail management experience.
    • Acts as manager on duty and opens and closes the restaurant…
    • Working with a great team, brand new equipment and state-of-the-art marana ovens.
    • **Offering new loyalty incentive - extra 50p per hour paid after 1 years…
    • Be part of an exciting new opening from day one.
    • Working alongside the owner and Head Chef on new dishes, specials and menu development.
    • Contribute ideas for new pizza flavours and seasonal specials to keep our menu fresh and exciting.
    • Previous experience as a Pizza Sous Chef or Pizza Chef in a…
    • The opportunity to be a part of a new and exciting restaurant opening and join at the start of a new journey.
    • Staff discount when dining at the restaurant.

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Job Post Details

Thesleff Group logo

Reservations Manager - Restaurant Group - job post

Thesleff Group
London W1K
£48,000 - £50,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 4 days.

Job details

Pay

  • £48,000 - £50,000 a year

Job type

  • Permanent
  • Full-time

Location

London W1K

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme
  • Company events

Full job description

Reservations Manager – Thesleff Group

Reservations Manager

Thesleff Group is seeking an experienced and commercially minded Reservations Manager to lead and develop our central reservations function across a portfolio of some of London's most exciting hospitality brands.

This is a fantastic opportunity for a Reservations Manager who combines exceptional guest service with strong organisational skills, commercial awareness, and a passion for hospitality. As Reservations Manager, you will play a key role in maximising covers, driving revenue, and ensuring every guest interaction reflects the standards and personality of our brands.

Working closely with operational leadership teams, the Reservations Manager will oversee all reservation activity, optimise booking performance, manage guest communications, and lead the reservations team to deliver a seamless experience from first contact through to arrival.

About Thesleff Group

Thesleff Group is one of London's most dynamic hospitality businesses, operating a diverse portfolio of award-winning restaurants, bars, and hospitality concepts including Los Mochis, Luna Omakase, Sale e Pepe, Sale e Pepe Mare, Viajante87, Juno Omakase and Ma/Na Mayfair.

Our venues are united by a commitment to exceptional food, drinks, design, and hospitality. We are passionate about creating memorable experiences for both our guests and our teams.

The Role

As Reservations Manager, you will be responsible for the day-to-day management of reservations across the group, ensuring guest enquiries are handled professionally, efficiently, and with genuine hospitality.

You will work closely with General Managers, Operations, Marketing and Revenue teams to maximise occupancy, manage guest demand, and support business performance.

Key Responsibilities

  • Lead and manage the central reservations function across multiple venues
  • Oversee all guest reservations, enquiries and special requests
  • Manage reservations systems and booking platforms
  • Monitor availability, booking trends and guest demand
  • Maximise covers and revenue opportunities through effective yield management
  • Ensure guest communications are timely, accurate and personalised
  • Produce reservations and booking reports for operational teams
  • Train, coach and develop reservations team members
  • Build strong relationships with VIP guests, concierges and key partners
  • Work closely with restaurant management teams to ensure seamless guest experiences
  • Support new venue openings, launches and special events

What We're Looking For

  • Previous experience as a Reservations Manager or Senior Reservations Executive within premium hospitality
  • Strong knowledge of the OpenTable reservatiosn systems and booking platforms
  • Excellent organisational and administrative skills
  • Commercial awareness and understanding of revenue optimisation
  • Exceptional written and verbal communication skills
  • Strong leadership and team development experience
  • Ability to work in a fast-paced, multi-site environment
  • Passion for hospitality and guest experience
  • Strong attention to detail and problem-solving skills

What We Offer

  • Performance-related bonus opportunities
  • Career development and progression within a growing hospitality group
  • Staff dining discounts across the group
  • Employee assistance programme
  • Training and development opportunities
  • Company events and team socials
  • The opportunity to help shape the guest journey across some of London's most exciting hospitality brands

Applicants must have the right to live and work in the UK.

Equal Opportunities

Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals regardless of age, disability, gender identity, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Pay: £48,000.00-£50,000.00 per year

Work Location: In person

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