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Property Maintenance Surveyor – Suffolk

Salary: £46,500 per annum (full time, pro rata for part time)

Location: Mobile / home based, with regular travel across Hastoe schemes as required throughout Suffolk.

Hours: Full time and part time options available.

Full time: 35 hours

Part time: 27.5 hours per week, 09:00 – 15:00 per day.

Benefits: 25 days, plus bank holidays and 1.5 days complimentary leave, option to purchase additional annual leave, healthcare cash plan, enhanced pension, enhanced mileage when travelling over 10,000 miles per annum, plus more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

“We are committed to building a diverse team and particularly welcome applications from underrepresented groups within property and construction”

About the role

We have an opportunity for full or part-time Property Maintenance Surveyor to join our Property Services (Asset) Team. The successful candidate will inspect and survey Hastoe properties, assessing what works need to be carried out and liaising closely with our customer service centre, property services admin team and our external contractors. They will be expected to provide excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties cost effectively and in accordance with all legal requirements.

“You’ll play a key role in ensuring homes are safe, well maintained, and comfortable for residents, helping improve living standards across our portfolios.”

This role offers strong scope for career progression, with Hastoe willing to support candidate on the pathway to becoming an Associate Member of the Royal Institution of Chartered Surveyors (RICS).

There are several positions potentially available, with scope to discuss the geographical areas to be covered at interview stage.

Duties will include:

· Inspecting defects in dwellings and specifying cost-effective repairs.

· Performing domestic surveys, determining necessary remedial works and specifying appropriate repairs.

· Assisting with the specification and inspection of planned maintenance works.

· Assisting with the maintenance of accurate stock data.

· Pre and post void inspections, including specifying works and liaising with colleagues in the Housing Team.

· Carrying out damp and mould inspections.

· Using technology to carry out triaging through photos and video calling.

· Reviewing and authorising contractor variations.

About you

You will need to have good working knowledge of building pathology, Building Regulations and Health & Safety legislation. You will also need:

· ONC or City & Guilds qualifications in a building related topic. Or equivalent level qualification in a building related topic.

· Experience in doing property inspections and surveys.

· The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail.

· Experience of delivering high standards of customer service to all customers and stakeholders, both internal and external.

· To be aware of regulations concerning fire prevention, legionella and asbestos.

· To have a knowledge of building construction and willingness to undertake training.

· To be computer literate and have the ability to learn new systems (Hastoe uses MIS).

· To be keen to learn and progress your knowledge of the surveying industry through on-the-job training and if applicable, formal, RICS-certified qualifications.

· To have excellent organisational and communication skills.

· To hold a valid driving licence and have use of your own vehicle.

A personal note from Megan Owen, your hiring manager

“Our Property and Building Surveyors have a crucial role in bridging the gap between our customers and contractors, inspecting our properties and ensuring repairs are carried out to a high standard in a cost-effective way. Each day is interesting and rewarding. Hastoe champions personal and professional growth – so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Property and Building Surveyor to the team”.

“This role does not require the postholder to carry out physical maintenance work. The role predominately is more of a reporting and inspecting capacity.”

Benefits provided

Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

· Flexible working opportunities

· Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).

· Discounts for local shops, restaurants and gym membership.

· Cycle scheme.

· Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.

· Health Cash Plan (a type of health insurance).

· 3 x Life Assurance from day 1, for all pension holders.

· A supportive working environment with ongoing learning and development opportunities.

· Long Service awards.

· Enhanced mileage claim rate after the first 10,000 business miles.

Pay: Up to £46,500.00 per year

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay
• Work from home

Application question(s):

• Do you have access to a vehicle?
• Do you have an ONC or City & Guilds qualifications in a building related topic. Or equivalent level qualification in a building related topic?

Experience:

• surveying, reporting and inspecting: 2 years (required)

Work authorisation:

• United Kingdom (required)

Location:

• Suffolk (required)

Willingness to travel:

• 50% (required)

Work Location: On the road