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    • Discounts with high street retailers and restaurants through our benefits portal.
    • Pay Rate: £12.84 - £13.84 per hour.
    • 28 days holiday (including Bank Holidays).
    • Gain an industry-recognised qualification within your first 18 months, if desired.
    • Fashion retail experience is desirable but not essential as full training…
    • Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
    • You’ll also be a role model and mentor to new managers.
    • This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers…
  • View similar jobs with this employer
    • Know or be willing to learn about the kitchen areas and procedures.
    • Have a passion to deliver great, hot food to spec each and every time.
  • View similar jobs with this employer
    • £1,000 referral bonus for introducing new Managers or Chefs to the company.
    • Basic up to £32,000, plus tronc (that’s your card tips that are paid into your bank)…
    • Previous experience in restaurant service or serving is advantageous but not essential.
    • Assist in menu planning and suggest new breakfast dishes to enhance…
    • Support the training of new team members in culinary techniques and safety procedures.
    • Proven experience in a professional kitchen environment, ideally within a…
    • Experience at management level in a pub or restaurant.
    • You will get to see the way the business runs behind the scenes with financial & stock training for both…
    • Collaborate with restaurant management to develop new dishes and improve existing ones.
    • Proven experience working as a Chef in a restaurant or similar setting.
    • Commercial restaurant/kitchen: 3 years (required).
    • Experience in food preparation within a restaurant or catering environment is advantageous.
    • Tastecard for all permanent staff - Offering up to 50% off various restaurants, cafes, take aways, cinema tickets & days out.
    • Manage recruitment, induction and on boarding of new team members.
    • Is currently (or has been) in a General Manager / Deputy General Manager role within a…
    • Supervise daily operations across the restaurant and bar.
    • Deliver on-the-job training and coaching to new and existing staff.
    • Basic IT and numeracy skills.
    • Train new kitchen personnel in cooking techniques, food safety practices, and kitchen protocols.
    • Proven experience in a similar role within the hospitality…

Job Post Details

Merkur Slots UK Limited logo

Merkur Slots Team Member - Part Time - Sutton Coldfield - job post

Merkur Slots UK Limited
2.4 out of 5 stars
121 Parade, Sutton Coldfield B72 1PU
£12.84 - £13.84 an hour - Part-time
Responded to 51-74% of applications in the past 30 days, typically within 2 days.

Job details

Pay

  • £12.84 - £13.84 an hour

Job type

  • Part-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

121 Parade, Sutton Coldfield B72 1PU

Benefits

Pulled from the full job description

  • Employee assistance programme
  • Company pension

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Please come and work for us

We're committed to bringing passion and customer focus to the business.

Do you want to be part of an exciting market-leading business that can help your career scale to new heights?

Then read on!

Position: Team Member - Part Time - Sutton Coldfield

Hours Per Week: 18

Pay Rate: £12.84 - £13.84 per hour

Night Rate: £13.84 per hour between 23:00 and 06:00

At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.

Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.

Working as a Team Member you hold the key to making customers feel welcome and help to create the atmosphere needed to deliver a great gaming experience!

Who Are Merkur?

MERKUR Casino UK Ltd is part of the MERKUR Group (formally the Gauselmann Group), one of Europe’s leading gaming and entertainment companies. Headquartered in Germany, the group operates Internationally, with a strong presence in Germany alongside numerous other countries including the UK, Spain, the Netherlands, Czech Republic and Serbia.

MERKUR Casino UK Ltd operates a number of venues throughout the UK including over 230 adult gaming centres and high street bingo venues, and a number of casinos under the MERKUR Casino brand.

Have we got your attention?

About you:

We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service. We need you to be flexible and able to work on a rota basis that includes weekends and Bank Holidays. You must be able to work on your own initiative, as well as part of a team.

  • Experience working in a retail, hospitality or gambling environment
  • Experienced delivering excellent customer service
  • Willingness to learn and develop
  • Flexible and dedicated
  • Attention to detail
  • Industry and compliance training will be given

What’s in it for you?

Benefits:

  • 28 days holiday (including Bank Holidays)
  • Quarterly Bonus Scheme
  • Excellent Career Progression Opportunities
  • Contributory Pension Scheme
  • Life Assurance
  • Discounts with high street retailers and restaurants through our benefits portal
  • Employee assistance programme

Duties include but not limited to:

  • To ensure that the venue housekeeping is always of the highest possible standard, regularly cleaning gaming equipment, floors, walls and other surfaces.
  • To ensure service rounds and refreshments are offered in line with brand guidelines.
  • To monitor the actions and behaviour of customers, noting any behaviour considered to be suspicious and/or disruptive to the smooth operation of the venue.
  • To assist with any administration as required to 100% accuracy.
  • To help ensure that promotions run smoothly and are a success.
  • To ensure that customer service is carried out in line with company standards and results in "customer satisfaction".
  • To own and resolve problems, escalating where appropriate and in accordance with the complaints policy.
  • To interact with customers through your shift and intervene as appropriate. Such interactions must be logged in accordance with policies.
  • To maintain a high standard of personal presentation ensuring the brand dress code is always adhered to, whilst on duty.
  • Achieve, maintain and impart to customers great product knowledge to support the customer journey and enjoyment.
  • Gain a good understanding of all company policies and procedures around safeguarding and challenge 25
  • To actively discourage harassment, victimisation or discrimination against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.
  • Full job description can be provided on request

Want to know more? Apply today and our recruitment team will be in touch!

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.

INDTMKEY

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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