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Job Post Details

General Manager
Smoke and Pepper
Leicester
£31,000 - £33,000 a year
Permanent, Full-time
Apply now

Job details

£31,000 - £33,000 a year
Annual leave, Employee discount, Company pension
Permanent, Full-time
Weekend availability
Leicester

Full job description

JOIN THE SMOKE & PEPPER FAMILY

Born from a family kitchen and a passion for great food, Smoke & Pepper was

created with one mission: to serve high-quality comfort food that everyone can

enjoy. What started as a love for crafting the perfect burger has grown into a

much-loved restaurant brand, known for our creative cooking and commitment

to quality.

After perfecting our recipes and sourcing the finest ingredients, we proudly serve

freshly ground, 100% dry-aged grass-fed Aberdeen Angus beef burgers that have

become a favourite among food lovers across London.

Following our success in Leyton, where we opened in 2022, we have continued

to grow with our new Bow Arches location in 2024. At Smoke & Pepper, we

believe in great food, strong community connections, and creating opportunities

for passionate people to grow with us.

Join our family and be part of an exciting journey where passion, teamwork, and

ambition come together.

ABOUT THE ROLE

We are seeking an ambitious, motivated, and results-driven General Manager to lead and oversee the day-to-day operations of our Leicester store. You’ll play a key role in managing daily operations, inspiring your team,

delivering outstanding guest experiences, maintaining operational excellence, and helping drive the restaurant’s commercial success.

KEY RESPONSIBILITIES

  • Lead and oversee the day-to-day restaurant operations.
  • Lead shifts and ensure exceptional customer service. Recruit, onboard, train and develop team members.
  • Maintain food quality, hygiene and operational standards.
  • Manage labour, scheduling, stock and inventory.
  • Handle customer feedback and resolve issues professionally.
  • Support marketing initiatives and opening/closing procedures.
  • Ensure compliance with Food Safety, Health & Safety and company policies.

WHAT WE’RE LOOKING FOR

  • Previous hospitality management experience.
  • Strong leadership and communication skills.
  • Excellent customer service focus.
  • Knowledge of Food Safety and Health & Safety.
  • Flexible availability including evenings and weekends.
  • A minimum of 2 years of restaurant experience is essential for this role.

WHAT WE OFFER

  • Competitive salary
  • Career progression
  • Training and development
  • Employee discounts
  • Company pension
  • Performance incentives
  • Supportive team culture
  • Paid Holidays

OUR CULTURE

At Smoke & Pepper, our people are at the heart of everything we do. We believe

in teamwork, respect, passion, and creating opportunities for our team members to grow.

Whether you are starting your hospitality career or looking for your next

opportunity, you will be welcomed into a team where your contribution matters.

If you’re passionate about great food, enjoy working with people, and want

to be part of an exciting journey, we’d love to hear from you.

Join the Smoke & Pepper family and grow with us.

Pay: £31,000.00-£33,000.00 per year

Work Location: In person

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